At Westin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
JOB SUMMARY
Assists in managing budget, capital expenditures, preventative maintenance and energy conservation. Assists in maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors as needed. Helps to increase guest and associate satisfaction through effective communications and training.
CANDIDATE PROFILE
Education and Experience
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High school diploma or GED; 3 years’ experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
OR
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2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVIITES
Assisting in Management of Property Operations
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Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
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Establishes and maintains open, collaborative relationships with associates.
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Monitors timeliness and quality of completion of repair work orders.
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Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
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Assists in providing regular on-going communication occurs with associates in order to create awareness of business objectives, communicate expectations and recognize performance.
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Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
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Selects and order or purchase new equipment, supplies, and furnishings.
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Assists in supervising the day-to-day operations of Engineering and related departments.
Assisting in Maintaining Property Standards
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Assists in inspecting and evaluating the physical condition of facilities in order to determine the type of work required.
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Maintains accurate logs and records as required.
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Operates generators and fire pumps as necessary.
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Provides emergency response services 24/7.
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Repairs equipment (e.g., refrigeration, laundry) as necessary.
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Ensures all associates have the proper supplies, equipment and uniforms.
Ensuring Exceptional Customer Service
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Empowers associates to provide excellent customer service.
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Sets a positive example for guest relations.
Conducting Human Resources Activities
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Helps train associates in safety procedures.
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Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
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Communicates performance expectations in accordance with job descriptions for each position.
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Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
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Assists as needed in the interviewing and hiring of associate team members with the appropriate skills.
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Participates in the associate performance appraisal process, providing feedback as needed.
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Uses all available on the job training tools for associates.
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Solicits associate feedback
In accordance with the federal Fair Credit Reporting Act (FCRA) and applicable state laws, we may obtain a consumer report (background check) on you in connection with your employment application. This report may include information about your criminal history, employment history, educational background, credit history (if applicable to the position), and other relevant details.
Before any such report is obtained, you will receive a separate written disclosure and authorization form, which you must sign for us to proceed. You will also be provided with a copy of the report and a summary of your rights under the FCRA before any adverse employment decision is made based on that information.
We are committed to complying fully with all federal, state, and local laws governing background checks and the use of consumer reports.
We are an Equal Employment Opportunity (EEO) employer and are committed to creating an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 3 years’ experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
OR
- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
In accordance with the federal Fair Credit Reporting Act (FCRA) and applicable state laws, we may obtain a consumer report (background check) on you in connection with your employment application. This report may include information about your criminal history, employment history, educational background, credit history (if applicable to the position), and other relevant details.
Before any such report is obtained, you will receive a separate written disclosure and authorization form, which you must sign for us to proceed. You will also be provided with a copy of the report and a summary of your rights under the FCRA before any adverse employment decision is made based on that information.
We are committed to complying fully with all federal, state, and local laws governing background checks and the use of consumer reports.
We are an Equal Employment Opportunity (EEO) employer and are committed to creating an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.
