Job Objective:
Under the direction of the Chief Nursing Officer (CNO) or designee, the Director of the Labor & Delivery, Triage, Antepartum, and WIP OR and PACU Departments is a Registered Nurse who is responsible for organization and planning, personnel management and development, facilitation of communication, management of resources, maintenance of a safe work environment, and adherence to standards of care within Labor & Delivery Department. Accountability: Requires 24 hours for all activities of the units. Units include: Labor and Delivery (L&D), LD Triage, Antepartum, Operating Room (OR), PACU and other units as designated. Fully accountable for the operational functions of assigned departments including, but not limited to, recruiting, selection, evaluation, promotion, budgeting, programs, policies, and planning. Fully accountable for assigned departments' adherence to Medical Center-wide policies, regulations imposed by regulatory and accrediting agencies, and public relations image. Accountable for all accrediting and licensing of assigned departments.
Duties and Responsibilities:
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Organization and Planning
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Formulates department mission statement and/or philosophy with input and approval of staff members.
- Formulates goals and objectives with input of staff and validates annually.
- Develops and routinely assesses operational plan including delivery care model and staff mix.
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Maintains appropriate equipment and supplies.
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Ensures regulatory compliance within the departments.
- Strategic planning and implementation of evidence-based practices, as well as necessary designations.
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Develops new ideas and or systems with innovation and creativity. Challenges the status quo for improved efficiencies.
- Personnel and Management Development
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Develops/updates job descriptions and performance standards.
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Evaluates staff performance including use of staff competency and performance improvement data.
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Accountable for staff selection, hiring, discipline, and employment terminations.
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Moderates personnel problems and resolves patient/family care complains using good problem solving techniques.
- Ensures that staff is in compliance with licensure and other mandatory department requirements annually.
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Evaluates staff performance per established policy, including the use of staff competence and quality improvement data.
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Mediates personnel problems and resolves complaints using good problem solving techniques and customer service initiatives.
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Demonstrates knowledge or administrative and human resources policies and procedures, and understands correct labor relations management
- Communication
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Has mechanisms in place for communicating meeting minutes, policy and procedure changes, and other information to staff members.
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Promotes an environment in which the healthcare team can work cooperatively and professionally.
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Regularly meets with management and staff members of all shifts to become aware of needs, problems, and views for process improvement.
- Financial Resources Management
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Develops and recommends department operating and capital budgets.
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Assists in establishing budgets for assigned departments. Monitors revenues and expenditures against established budgets.
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Ensures that department operates within established budget.
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Prepares and manages FTE budget, including developing staffing plans and managing monthly and daily staff schedules.
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Accountable for unit productivity.
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Develops and utilizes the budget as a planning and control tool.
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Develops departmental strategic objectives and new programs
- Education and Orientation
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Accountable for development and implementation of orientation and education programs.
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Accountable certification examinations, orientation, and educational programs for all staff.
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Coordinates learning experiences for nursing students.
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Maintains an appropriate level of professional competence by ongoing development of knowledge and skills.
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Participates in management meetings and management development programs.
- Conducts regular staff meetings for dissemination of information, education, and staff input.
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Assumes reasonability as a self-directed professional for on-going education based on individual-identified needs.
- Accountable for development and implementation of standards of care and practice.
- Staff Participation
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Encourages staff participation in hospital-wide committees allocating time appropriately.
- Encourages leadership development for tall members.
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Accountable for patient/family education provided by staff on unit.
- Performance Improvement
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Participation in clinical pertinence reviews.
- Establishes and maintains a quarterly and annual report of Performance Improvement activities for department.
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Participation in Performance Improvement Teams.
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Plans for staff participation in process improvement Teams.
Non-Essential Duties:
- Serves as a resource for staff regarding equipment use.
Knowledge, Skills and Abilities:
Knowledge
- Knowledgeable of current labor and delivery nursing practices and procedures.
- Knowledge of current nursing practices, policies, and procedures.
- Knowledgeable of legal aspects of nursing care.
- Knowledgeable of hospital/nursing structure.
- Knowledgeable regarding progressive discipline process.
- Demonstrates knowledge of administrative policies and procedures and understands correct labor relations management.
- Knowledgeable regarding patient rights and patient/staff confidentiality.
- Knowledgeable regarding wage and salary administration and time-keeping system.
- Understands departmental information systems and other programs as necessary.
Skills
- Excellent written and oral communication skills.
- Excellent analytical and problem-solving skills.
- Possesses ability to conduct educational programs.
- Strong leadership and management skills.
- Excellent time management, follow through and organizational skills.
Abilities
- Ability to communicate effectively with patients, staff members, management team members, physicians and members of other departments.
- Ability to prepare and manage capital and non-wage budgets.
- Ability to prepare and manage FTE budget, including developing staffing plan and managing monthly and daily staffing schedules.
- Ability to organize work and establish priorities.
AVH Values: All AVH employees will effectively demonstrate these values:
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Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
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Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
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Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
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Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
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Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
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Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
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Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
Management Competencies: All AVH management (Supervisor, Manager, and Assistant Director) will effectively demonstrate these behaviors:
Conflict Management
Problem Solving
Timely Decision Making
Process Management
Fairness to Direct Reports
Hiring & Staffing
Developing Direct Reports
Leadership Competencies: All AVH Leadership (Executive Director, Vice President, and CEO) will effectively demonstrate these behaviors:
Dealing w/ Ambiguity
Interpersonal Savvy
Organizational Agility
Strategic Agility
Drive for Results
Perseverance
Education and Experience:
Education
- Graduate of Accredited School of Nursing required
Experience
- Minimum of 2 years’ labor and delivery experience
- Evidence of progressive leadership experience, which may include experience as a charge nurse and/or manager
- Previous director experience preferred
Required Licensure and/or Certifications:
- Current license from the state of California as a Registered Nurse
- Unit specific specialty certification
- AWHONN Advanced Fetal Monitoring certification
AVH Conduct/Compliance Expectations:
- Ability to adhere with AVH Leaves of Absence Policy
- Ability to adhere with AVH Paid Time Off (PTO) Policy
- Ability to adhere with AVH Recording of Hours Worked Policy
- Ability to adhere to the department dress code
- Ability to organize work and establish priorities
- Ability to expand on own initiative in performance of duties
- Skill and ability to follow the telephone etiquette/standards
- Conforms to AVH Standards of Excellence
- Ability to function effectively under pressure and meet time parameters
- Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
- Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
- Ability to maintain the confidentiality of patient, hospital and department information
- Ability to adhere to safety rules and regulations
- Safely and effectively uses all equipment necessary to carry out duties
- Ability to interpret and function under hospital and department policies and procedures
- Conforms with required and appropriate Joint Commission requirements
- Conforms with and supports hospital quality assurance and improvement guidelines
- Ability to participate effectively in department and hospital staff education
- Display a willingness to work as a team player
- Ability to give and support the highest level of patient/customer satisfaction at all times
- Supports and adheres to the values and mission statement established by the AVH Board of Directors
- Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
- Ability to follow the Code of Conduct
Physical Requirements and Working Conditions:
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Work often performed under stressful, emotional, and physical conditions.
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May be exposed to contaminated Instruments that may cause infections, burns or cuts.
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May also be exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and risk of radiation.
A detailed description of the physical requirements of this job is maintained in the Employee Health Department.
NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.
Education and Experience:
Education
- Graduate of Accredited School of Nursing required
Experience
- Minimum of 2 years’ labor and delivery experience
- Evidence of progressive leadership experience, which may include experience as a charge nurse and/or manager
- Previous director experience preferred
