Top 3 Public safety telecommunicators Jobs in Palmer, Ma

Full-Time 911 Public Safety Telecommunicator/Dispatcher
Town of Palmer —Palmer, MA
- $46,980 - $55,300 a year
- Weekends as needed
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
CATALDO AMBULANCE SERVICE —Holyoke, MA
- $23 - $32 an hour
- Weekends as needed
- Background check
- CPR Certification
- Writing skills
Quick Apply

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Full-Time 911 Public Safety Telecommunicator/Dispatcher
Town of Palmer —Palmer, MA
Additionally, this position is responsible for receiving police, EMS and fire emergency calls through a PSAP utilizing 911 technologies.
$46,980 - $55,300 a year
Quick Apply
Psychiatric and Mental Health Nurse Practitioner (PMHNP-BC)
Transhealth —Florence, MA
Current and unrestricted license as a Psychiatric and Mental Health Nurse Practitioner in Massachusetts. Remote work hours and duties are subject to change…
$112,000 - $146,000 a year
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Experienced 911 Dispatcher
Delaware County, OH —Delaware, OH
Must possess a valid driver’s license and have an acceptable driving record. Processes telephone calls, analyzes situations rapidly and accurately, determines…
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Experienced 911 Dispatcher
Delaware, County of (OH) —Delaware, OH
Must possess a valid driver’s license and have an acceptable driving record. Processes telephone calls, analyzes situations rapidly and accurately, determines…
$31.02 - $36.42 an hour

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Full-Time 911 Public Safety Telecommunicator/Dispatcher

Town of Palmer
Palmer, MA

Quick Apply

Job Details

Full-time
$46,980 - $55,300 a year

Benefits

457(b)
Health insurance
Dental insurance
Flexible spending account
Paid time off
Dependent health insurance coverage
Employee assistance program
Life insurance
Retirement plan

Qualifications

Record keeping
Teamwork
Interpersonal skills
Phone communication
Emergency call-taking protocols
De-escalation techniques
Conflict de-escalation
GPS
Medical emergency response
High school diploma or GED
Transcription
GPS mapping
EMT experience
Attention to detail
Decision making
Telephone systems
Multi-line phone systems
Dispatch record maintenance
Computer-aided dispatch (CAD) software
Medical terminology
Technical Proficiency
Emergency dispatch systems (law enforcement)
Quality data entry
First aid protocols
GIS
Client interaction via phone calls

Full Job Description

Job Summary
The Palmer Police 911 Public Safety Telecommunicator/Dispatcher position serves as the initial contact point for calls for service in the Town of Palmer. Additionally, this position is responsible for receiving police, EMS and fire emergency calls through a PSAP utilizing 911 technologies. This position requires the use of IMC records management system, CAD, and DCJIS. The position provides aid and support to department personnel ensuring tasks are performed in a concise, accurate, and timely manner.

Skills / Minimum Requirements

Applicants must be 18 years or older
Strong communication skills with excellent phone etiquette and active listening abilities
Proficiency in typing, data entry, and transcription for accurate record keeping
Knowledge of medical terminology, first aid procedures, and basic life support techniques (EMT experience is a plus)
Ability to analyze situations quickly and make sound decisions under pressure
Familiarity with GIS, GPS technology, and multi-line phone systems used in emergency dispatching
Experience in dispatching law enforcement or emergency medical services preferred
Conflict management skills to handle distressed callers effectively while maintaining composure
Ability to work in a high-stress environment with attention to detail and accuracy
Strong interpersonal skills for effective teamwork within a diverse emergency response team
Ability to remain calm under pressure
Maintain Strict Confidentiality
Attend mandated trainings
High School Diploma or GED
Able to pass a background check

This position plays a critical role in ensuring public safety through efficient communication and coordination. Candidates must demonstrate professionalism, technical proficiency, and a commitment to serving the community.

This is a Full-time position for a 911 Public Safety Telecommunications center that operates 24/7, utilizing three shift schedules of 7 a.m. to 3 p.m., 3 p.m. to 11 p.m. and 11 p.m. to 7 a.m. assignment to a shift is subject to a collective bargaining agreement. Salary is dependent upon experience and subject to a collective bargaining agreement (Range = $46,980.00 to $55,300.00). This position may require working weekends and holidays. Applications may be obtained at (www.palmerpolice.org) and returned to the Palmer Police Department at 4419 Main St. Palmer, Ma. 01069 Attn: Professional Standards or, applications may be submitted electronically, with a cover letter, to [email protected]

The Town of Palmer is an Equal Opportunity/Affirmative Action/ADA employer.

Open until filled

Job Type: Full-time

Pay: $46,980.00 - $55,300.00 per year

Benefits:

457(b)
Dental insurance
Dependent health insurance coverage
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan

Work Location: In person

Quick Apply

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public safety telecommunicators jobs in palmer, ma

Full-Time 911 Public Safety Telecommunicator/Dispatcher

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