Top 298 It technician Jobs in Palo Alto, Ca

Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Vision Support Assistant (VSA) for Tech Employees
Confidential —Sunnyvale, CA
- $24 - $28 an hour
- Full-time
- Background check
- Current TB test
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
4d
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
Tier II Support Specialist for top law firm client in Palo Alto, CA
Insight Global —Palo Alto, CA
- $27 - $37 an hour
- Full-time
- Research
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
5d
MEDICAL TECHNOLOGIST - Clinical Applications
ilocatum —San Jose, CA
- $85,000 - $120,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
4d
Client Support Analyst
Alameda County Office Of Education (ACOE) —Hayward, CA
- $8,598.76 - $10,453.50 a month
- Online Application
- Background check
- Data analysis skills
- Mid-level
- Health insurance
- Dental insurance
6d
Field Tech II
Compucom —San Jose, CA
- $20.25 - $27.00 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Tech I
Klinger Moving Company —San Leandro, CA
- Overtime
- English
- Office
- Forklift
Quick Apply
IT Engineer
Tavant Technologies, Inc. —Santa Clara, CA
- Up to $42,000 a year
- Part-time
- Hybrid work
- System design
- Mid-level
- Office
- Flexible schedule
Quick Apply
Applications Support Engineer
Patelco Credit Union —Dublin, CA
- $115,032 a year
- Full-time
- Computer Science
- 5 years
- Salesforce
- Paid holidays
- Health insurance
Semiconductor Trainer - Course Developer
Canon U.S.A., Inc. —San Jose, CA
- $70,310 - $103,770 a year
- Full-time
- Hybrid work
- Laboratory
- Classroom
- Clean driving record
- Profit sharing
- Health insurance
Quick Apply
Workday Certified Trainer / Instructor
TCWGlobal —California
- Up to $130 an hour
- Full-time
- Remote
- Mid-level
Quick Apply
4d
Information Technology (IT) Specialist
Allocate —Palo Alto, CA
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Computer science
- Azure
- Health insurance
- Dental insurance
Senior IT Desktop Support Technician
BillionToOne —Menlo Park, CA
- $84,066 - $145,591 a year
- Google Workspace
- Computer Science
- 5 years
- Paid parental leave
- Paid time off
Desktop Support Technician, IT Operations
Tesla —Palo Alto, CA
- $24.00 - $52.80 an hour
- Full-time
- Azure
- Mid-level
- Windows
- Commuter assistance
- Health savings account
IT Support Technician
Authentic8 —Redwood City, CA
- $40 - $45 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Information Technology (IT) Technician
Town of Los Gatos —Los Gatos, CA
- $93,100.80 - $120,016.00 a year
- Online Application
- Computer Science
- Mid-level
- US work authorization
10d
IT Helpdesk Technician
Xona Space Systems —Burlingame, CA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- Organizational skills
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Palo Alto, CA
- $85,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
IT Help Desk I
Heat and Control, Inc. —Hayward, CA
- Email
- Office
- Travel
- In-person
- Paid holidays
- Health insurance

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Remote Service Desk Analyst or IT Technical Support Analyst

eSudo Technology Solutions
San Jose, CA

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Tuition reimbursement
Paid time off

Qualifications

IT user and group management
Windows
Software installation
Cloud service support
Desktop (troubleshooting support)
Computer management
Azure AD
Customer support ticket management
Telecommunications headsets
Desktop administration
Ticketing system technical support
IT consulting

Full Job Description

Are You an IT Systems Administrator Who Thrives in a Collaborative, Customer-Focused Environment?

At eSudo, we’re not just solving technical issues; we’re enabling businesses to thrive. If you love working with people, tackling challenges like Microsoft 365, Secure Remote Access, and Mobile Device Management, and want to grow your skills with cutting-edge tech, we want you!

As an IT Service Desk Analyst, you’ll be part of a small, supportive team that provides personalized attention to customers. With access to excellent documentation and senior team support, you’ll deliver top-notch solutions. We offer flexibility with remote work options, opportunities for technical certifications, and a clear career advancement path.

Bring your MSP experience, your problem-solving mindset, and your passion for delivering great customer service. If this sounds like your next exciting move, apply today!

NOTE: Many candidates want to apply and work with us, you must READ and PROVIDE all the required information. Otherwise, don’t apply!

Job Description

As an IT Service Desk Analyst at eSudo, you’ll be the crucial bridge between our customers and technical teams, helping clients solve problems remotely with clarity and care. You’ll translate tech-heavy jargon into practical solutions, defuse tense situations with empathy, and ensure customers feel understood and supported. Working independently is key, but knowing when to ask for help and owning mistakes is equally valued.

We live by our core values:

Make a Positive Difference – Your work should empower others.
No Jerks Allowed – We value kindness and respect in everything we do.
Honesty Comes First – Integrity guides our actions.
Show We Care – We go the extra mile for our clients and team.

If you’re ready to grow in a collaborative environment with flexibility, career development, and a positive work culture, we’d love to hear from you!

This is a full-time position. Working hours are Monday-Friday 8 AM to 5 PM with occasional evenings. We are located in San Jose, California, USA (Pacific Time Zone).

Qualifications, and Work Experience

2-5 years of recent and verifiable experience performing analysis, installation, and technical support in a network, computer or systems administration environment.
Two (2) Experience in MSP or IT Consulting firm
Use of Ticketing system to document all service requests
2+ Years of Microsoft 365 Admin Experience
1+ Year of Entra ID / Azure AD - Join Device, Reset Password, Audit/Sign Logs, Conditional Access
3+ Years of Working Windows 10/11 setup, troubleshooting and patching

PREFERRED EXPERIENCE:

Halo PSA, ConnectWise Manage or Related Ticketing System
Ninja RMM, Kaseya RMM or ConnectWise Continuum RMM
Microsoft 365 Fundamentals (Office 365 Exam MS-900)
Microsoft Lighthouse and Intune MDM
Windows Desktop Administration
Hudu or IT Glue documentation

COMPENSATION AND BENEFITS

Competitive Salary Compensation
Paid Time Off (Sick leave)
Paid Holidays
Discretionary educational reimbursement (tuition, tests, books, and other training material)

Key Responsibilities

Proactive Listening to understand the customer issues and team member
Document all work and phone support in a ticketing system
Be Honest and Respective to others - willing to ask for help and admit when you made a mistakes
Learn and our Company Process and Culture
Develop and maintain knowledge of customer's specific business environment
Able to follow up and follow-through on customers' requests until they are resolved
Answer phones and follow-up calls with customers and new prospects.
Manage 365 Administration (sysadmin tasks) – create accounts, assign licenses, set up email, Teams and set up distribution lists
Troubleshoot Office 365 issues - Email Flow, Spam, Connectivity, Calendar
Support Windows Servers & Active Directory (User Accounts, Group Policy, File Permissions)
Troubleshoot computer connectivity issues related to a wired and wireless network
Virus, malware, and ransomware detection and removal
Work with other staff as an escalation support engineer ("team work")

Required Work Environment

Since this is remote work, the Candidate will need to have the following setup:

Dedicated work area at home or office with a quiet environment
Must have a reliable Internet connection of at least 20 Mbps upload using Ethernet Connection Cable (not wireless)
Reliable electric power or UPS battery backup
Own Win10/11 PRO (Intel i5, 16 GB RAM or faster)
Dual Monitor or large monitor (20-inch+)
Noise cancellation headset and MIC
Webcam
Willing to install Company provided software for work on PC and Mobile phone

HOW TO APPLY

Want to Join Our Team? Read This First!

We’re excited to meet the right candidate—but we’re not looking for just anyone. If you’re simply applying to every job out there, this isn’t for you.

We value teamwork, dependability, curiosity, and honesty. If that sounds like you, take the time to read carefully and complete all required steps—including submitting a short video about yourself.

Incomplete applications will not be considered. If you’re serious about joining a great team, we look forward to hearing from you!

Apply Now

Refine Your Search

it technician jobs in palo alto, ca

Remote Service Desk Analyst or IT Technical Support Analyst

Vision Support Assistant (VSA) for Tech Employees

Tech II

Tier II Support Specialist for top law firm client in Palo Alto, CA

MEDICAL TECHNOLOGIST - Clinical Applications

Client Support Analyst

Field Tech II

Tech I

IT Engineer

Applications Support Engineer

Semiconductor Trainer - Course Developer

Workday Certified Trainer / Instructor

Information Technology (IT) Specialist

Senior IT Desktop Support Technician

Desktop Support Technician, IT Operations

IT Support Technician

Information Technology (IT) Technician

IT Helpdesk Technician

Technology Support Analyst

IT Help Desk I

I want to receive the latest job alert for it technician in palo alto, ca

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Are You an IT Systems Administrator Who Thrives in a Collaborative, Customer-Focused Environment?

Job Description

Qualifications, and Work Experience

PREFERRED EXPERIENCE:

COMPENSATION AND BENEFITS

Key Responsibilities

Required Work Environment

HOW TO APPLY

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