Role description
Job Title: Senior ServiceNow Developer
Location: Sunnyvale, CA
Job Description:
We are seeking an experienced Senior ServiceNow Developer / Technical Lead with strong expertise in ITSM, CSM, HRSD, Custom Application Development, and enterprise Integrations.
The ideal candidate will design, develop, and implement scalable ServiceNow solutions while providing technical leadership, solution guidance, and best practices throughout the project lifecycle.
The role requires strong hands-on development experience, stakeholder management capability, and the ability to lead developers in delivering complex ServiceNow engagements.
ServiceNow Development and Solution Design
Implement and enhance Incident, Problem, Change, Request, Knowledge Management, Service Catalog, and CMDB solutions.
Configure Case Management, Customer Service Portals, Knowledge Base, Major Issue Management, and SLA Management.
Implement HR Case Management, Employee Service Center, Lifecycle Events, Knowledge Management, and Employee Journeys.
Custom Application Development
Design custom tables, workflows, forms, UI policies, ACLs, and business rules.
Design and develop integrations with third-party systems using REST APIs, SOAP Web Services, Integration Hub, MID Server, JDBC, Email, and SFTP.
Implement secure authentication mechanisms such as OAuth, JWT, basic authentication, and certificate-based authentication where applicable.
Integrate ServiceNow with enterprise platforms such as Microsoft Teams, Azure AD, Workday, SAP, Salesforce, Jira, and monitoring tools.
Troubleshoot integration failures, data mapping issues, payload errors, and performance bottlenecks.
Collaborate with Business Analysts, Architects, Product Owners, and stakeholders to convert requirements into technical solutions.
Platform Administration and Support
Support upgrades, patching, cloning, release management, and deployment activities.
Mandatory Skills : ServiceNow ITSM
Good to Have Skills : ServiceNow CSM, ServiceNow ITAM-HAM, ServiceNow ITAM-SAM, ServiceNow ITOM-Discovery, ServiceNow ITOM-ServiceMapping
Other details
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $100,000.00 to $140,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
