Your job title: Closing Coordinator
Where you will work: Keller Williams Success Realty
7923 Panama City Beach Parkway PCB FL 32407
Who are we?
At Keller Williams Success Realty, we're more than a real estate brokerage—we're a community of professionals committed to helping people build businesses and lives they love.
Our mission is simple: to help our agents succeed. We believe that when our agents grow, our entire community benefits. That's why we invest in industry-leading training, one-on-one coaching, cutting-edge technology, and a culture built on collaboration, integrity, and giving back.
Whether you're an experienced professional or looking to grow your career in a leadership role, you'll join a team that values accountability, innovation, and service. We celebrate wins together, solve challenges together, and are passionate about creating an environment where everyone can reach their full potential.
At Keller Williams Success Realty, you'll find a workplace where your ideas matter, your growth is encouraged, and your work makes a real impact on the success of others.
Who are we looking for?
The Closing Coordinator is an individual who is outgoing, draws energy from working with people, and is optimistic. They have a strong sense of urgency, but not at the expense of quality. In addition, he/she demonstrates on a daily basis the knowledge, attitudes, skills, and habits of a high achiever who is committed to putting clients first, doing the right thing, and seeking win-win agreements. The Closing Coordinator must be adaptable to change and be solutions oriented. He/She will manage the entire contract-to-close process efficiently and effectively to ensure all transactions close on time, with little or no hassle to clients and third parties. This individual must provide exceptional customer service.
Essential duties and responsibilities
· Act as liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers during the process of a real estate sale and effectively manage the administrative tasks involved in closing a sale
· Maintain 7+ closings per month
· Create timelines and follow up with individuals as needed to ensure all deadlines are met and contingencies are released
· Maintain accurate and compliant files for all transactions
· Understand the contracts in order to summarize all important terms, conditions, and contingency dates
· Communicate with the agent several times throughout the transaction including all important dates, missing documents, calendar reminders, file compliance status, etc.
· Communicate regularly with the client to send them reminders, check in, and let them know what to expect in each step of the closing process
· Establish relationships with all third parties including lenders, inspectors, appraisers, and all agents in order to ensure a smooth closing process and share relevant information
· Draft any addenda needed along the way and keep a record of them on file and ensure they are shared with relevant parties
· Be the first point of contact/resource for all questions that arise throughout the closing process from agent (and client, attorneys, lenders, appraisers, other transaction coordinators/Realtors, etc.)
· Stay in good communication with the agent if any issues arise that they need to handle or negotiate
· Coordinate closing date, time, and location and notify all parties
· Notify client about utility accounts to set up/cancel
· Draft a commission statement for our listings and verify commissions for our buyer side transactions prior to closing (along with utility and other pro rations)
· Put together the closing file for the agent including any documents needing signatures/initials/dates, commission amount for the check to bring back, and any other documents needed from closing
· Close out the file after the closing including changing the MLS status to closed for our listings, double-checking the file, making an electronic copy of the HUD, and processing the check.
· Follow up with clients after the sale to check in and request a testimonial
· Attend all required office meetings and daily huddles
· Teach classes in the market center on contract to close and be a point of contact for questions in the market center beyond your client base
· Care calls to agents completed monthly
Communications/Interactions
· Lead Agent – daily
· Agent Team – daily
· Buyers/Sellers/Vendors – daily
Knowledge/Skills
· Excellent at building rapport
· People oriented
· Strong written and verbal communication skills
· Good organizational skills
· Learning based
· Willing to learn scripts and dialogues
· Previous transaction coordinator experience
Pay: From $31,500.00 per year
Work Location: In person
