Top 38 Bilingual customer service associate Jobs in Papillion, Ne

Bilingual Customer Service Specialist (Amber Specialty Pharmacy)
Amber Specialty Pharmacy —Omaha, NE
- From $19 an hour
- Full-time
- Background check
- Microsoft Outlook
- Writing skills
- Paid holidays
13d
Financial Customer Associate - Bilingual - Omaha / Lincoln, NE area ONLY
Fidelity Investments —Omaha, NE
- Overtime
- Bilingual
- High school diploma or GED
- 1 year
- 401(k)
Virtual Banker- Headquarters 26-045
Cobalt Credit Union —Papillion, NE
- $17.67 - $24.29 an hour
- Full-time
- Bilingual
- Research
- Mid-level
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Omaha, NE
- $16.66 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Omaha, NE
- $17.66 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Call Center Representative
Chesterman Coca Cola —Omaha, NE
- $18 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- In-person
Quick Apply
8d
Customer Service Representative and Appointment Coordinator
Plumbrite LLC —Omaha, NE
- $18 - $21 an hour
- 8 hour shift
- Office
- Fair chance
- Typing
- Paid training
- Health insurance
Quick Apply
Customer Service Specialist
Nebraska Furniture Mart —Omaha, NE
- $17.85 - $22.22 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Quick Apply
5d
Customer Service Representative - State Farm Agent Team Member
Edgar Deleon - State Farm Agent —La Vista, NE
- $45,000 - $50,000 a year
- Full-time
- Background check
- Spanish
- English
- Paid training
- Disability insurance
Quick Apply
Customer Service Representative
Concentric Corp. —Omaha, NE
- Full-time
- Bilingual
- ERP systems
- Mid-level
Inbound Dental Call Center Representative - Bilingual
Emergency Dental Care USA, Inc —Omaha, NE
- Full-time
- Bilingual
- Entry level
Quick Apply
Pro Customer Service/Sales
Home Depot —Papillion, NE
- Entry level
- Commercial
Call Center Customer Service Representative
Complete Call Solutions —Omaha, NE
- Computer literacy
- Writing skills
- High school diploma or GED
Quick Apply
Patient Outreach Representative
P3 Health Partners —Omaha, NE
- $18 - $23 an hour
- Call employer
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
14d
Customer Service Representative
Lone Mountain Truck Leasing —Carter Lake, IA
- From $21 an hour
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
7d
CSR - Patient Resupply Specialist
Kubat HealthCare —Omaha, NE
- $19 - $22 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
Customer Experience Representative
AssuranceAmerica —Omaha, NE
- Full-time
- Spanish
- English
- Mid-level
Operations Assistant / Traveling Customer Service Representative
First Nebraska Bank —Elkhorn, NE
- Full-time
- Bilingual
- Computer literacy
- Writing skills
Quick Apply
Customer Service Representative
SBM Management Services, LP —Springfield, NE
- $16 - $17 an hour
- Full-time
- Bilingual
- Sanitation
- Driver's License
Quick Apply
Residential Customer Experience Specialist (Bilingual and Non-bilingual Positions Available)
ALLO Communications LLC —Omaha, NE
- Full-time
- Bilingual
- Residential
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
8d

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Bilingual Customer Service Specialist (Amber Specialty Pharmacy)

Amber Specialty Pharmacy -
Omaha, NE

Apply Now

Job Details

Full-time
From $19 an hour
13 days ago

Benefits

Paid holidays

Qualifications

Foreign language proficiency
HIPAA compliance
HIPAA
High school diploma or GED
Clinical confidentiality policies

Full Job Description

Additional Considerations (if any):

At Amber Specialty Pharmacy, our commitment to patient care is unmatched. Enjoy fulfillment in a career where you have the opportunity to make a positive impact on patients with complex and chronic conditions.

Starting at $19.00/hour
Bilingual Pay (must pass bilingual proficiency test)
Full-Time; In-Office
Hours: Rotating Shifts; M-F, 7:00 a.m. - 7:00 p.m.; Sat., 8:00 a.m. - 2:00 p.m.
Six paid holidays
Must pass post-offer, pre-employment drug background tests as allowed by state, federal, local ordinance, statutes and licensing/accreditation requirements.

Amber Specialty Pharmacy

Job Title: Patient Care Specialist, Bilingual

Department: Operations

FLSA: Non-Exempt

General Functions

Responsible for the day-to-day customer service activities and support of specifically assigned clients and customers. Responsible for inbound and outbound patient phone calls, prescription refill reminder calls, documentation of patient interaction, facilitation of patient-to-pharmacist consultations, patient enrollment functions, and assisting with patient needs and requests.

Reporting Relations

Reports to: Customer Care Center Manager

Direct Reports: None

Primary Responsibilities :

Conducts prescription refill reminder calls.
Responsible for inbound and outbound patient phone calls .
Facilitates patient-to- pharmacist consultations.
Provides assistance with all patients needs and requests.
Uses problem- solving skills to offer support to patients calling in; obtains and evaluates relevant information and provides quick resolutions to questions, concerns, and problems; provides follow-up when appropriate .
Keeps records of client/customer interactions and transactions.
Identifies and reports to direct supervisor on all call exceptions, positive or negative, and proposes actions, if necessary, to be taken in response to the exception.
Supports the development of methods of communication and coordination with pharmacy operations to ensure timely and accurate fulfillment of orders for patient requests and clients.
Responsible for monitoring and processing all orders and requests received via the website and by assigned clients/customers, communicates and coordinates with the appropriate personnel .
Works closely with direct supervisor to improve assigned customer experience on the website.
Uses bi-lingual skills to interact and communicate orally and in writing with providers, patients , and others as needed .
This position is office-based .

Professional Competencies :

Participates in team meetings to ensure company service objectives are being met.
Communicates all aspects that can assist the Sales Team as it relates to assigned customer retention and growth.
Audits own performance and recommend objectives and standards of performance .
Ability to learn MS Excel, Word, Outlook, Salesforce, CPR+.
Maintains knowledge of and utilizes software to provide best-in-class customer service.
Attention to detail with emphasis on organizational skills.
Ability to work with all levels of internal management and staff, as well as outside clients and vendors.

Required Qualifications :

HIPAA trained and /or the ability to work with and protect high ly confidential patient and employee information
Ability to speak another language fluently and read/write in the language
Working knowledge of the healthcare industry

Educational Requirements:

High school diploma or equivalent

Physical Requirements:

Must be able to remain in a stationary position up to 90% of the time
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., and traverse conferences, meetings, and remote events
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
The ability to observe details at close range (within a few feet of the observer)

Working Conditions :

Normal office environment.

Equipment Used to Perform the Job :

Computers, keyboards, mouse, monitors, fax, and/or headsets for phone work. Software specific to the position, including but not limited to Microsoft Outlook and Skype. Must lift and traverse the area to move paper and supplies to use the equipment.

Contacts :

Frequently interact with co-workers, intradepartmental staff of t he Company, managers, leaders, insurance providers, payers, v endors, and customers . This is a partial list of contacts and is subject to changes and alternatives.

Confidentiality :

The incumbent must maintain the confidentiality of personal information for the applications and licensing requirements, including any financial, strategic, or proprietary information. The Company does not consider this an exhaustive list of examples and may add or modify as deemed appropriate to the execution of the role.

Candidates must be able to pass a pre-employment drug test, background check, and health screening (if applicable).

Apply now and join our mission to provide exceptional patient care!

Apply Now

Refine Your Search

bilingual customer service associate jobs in papillion, ne

Bilingual Customer Service Specialist (Amber Specialty Pharmacy)

Financial Customer Associate - Bilingual - Omaha / Lincoln, NE area ONLY

Virtual Banker- Headquarters 26-045

Bilingual Customer Service Specialist (Spanish)

Bilingual Multi-Location Customer Service Specialist (Spanish)

Call Center Representative

Customer Service Representative and Appointment Coordinator

Customer Service Specialist

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Inbound Dental Call Center Representative - Bilingual

Pro Customer Service/Sales

Call Center Customer Service Representative

Patient Outreach Representative

Customer Service Representative

CSR - Patient Resupply Specialist

Customer Experience Representative

Operations Assistant / Traveling Customer Service Representative

Customer Service Representative

Residential Customer Experience Specialist (Bilingual and Non-bilingual Positions Available)

I want to receive the latest job alert for bilingual customer service associate in papillion, ne

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