General Manager – Las Vegas (New Opening)
R&G Dining Group | Las Vegas, NV
About Us
R&G Lounge, established in 1985, is a celebrated Chinese dining institution in San Francisco, known for authentic cuisine, exceptional service, and a deep connection to Chinese culinary heritage. A new interpretation of the name “R&G – Roots & Generations” reflects our mission to honor traditional recipes while passing them on to new generations. As we expand to Las Vegas, we are seeking a General Manager to lead day-to-day operations, build a high-performing team, and deliver an exceptional guest experience.
The ideal candidate brings strong restaurant leadership experience, a true hospitality mindset, and the ability to balance respect for tradition with a modern, business-focused approach. You will play a critical role in bringing R&G’s next generation to life in Las Vegas.
Position Overview
Reporting to the Executive Director of Operations, the General Manager will lead the day-to-day operation of the restaurant and serve as the primary on-site leader for the restaurant team.
The GM will play a critical role in building the operation from the ground up, including the team, culture, service standards, training systems, and operating practices. The ideal candidate has demonstrated success leading a new restaurant opening and operating a high-volume, elevated-service environment, with the leadership presence and operational discipline to build a strong team and culture from day one.
The GM should be comfortable working closely with founders, owners, and senior leadership, translating strategic direction into disciplined day-to-day execution while maintaining an exceptional guest experience.
Key ResponsibilitiesPre-Opening & Restaurant Operations
- Partner with the Executive Director of Operations to execute the pre-opening plan and prepare the restaurant for a successful launch.
- Recruit, hire, onboard, and train the restaurant team in partnership with the Executive Director of Operations and HR.
- Establish and maintain service standards, operating procedures, and daily operating routines.
- Lead daily FOH and BOH operations, ensuring consistent execution of service, food quality, cleanliness, and safety standards.
- Manage staffing, scheduling, labor deployment, inventory, cash handling, and other day-to-day operating processes.
- Oversee the effective use of Toast for POS, scheduling, timekeeping, payroll-related processes, reporting, and labor management.
- Ensure employees are properly trained on operating systems and procedures.
- Partner with Culinary, HR, Finance, and Operations leadership to support a consistent and effective operation.
People, Payroll & Compliance
- Build an engaged, accountable, and service-oriented restaurant team.
- Establish clear expectations for performance, attendance, conduct, and service.
- Provide ongoing coaching, feedback, recognition, and development to employees.
- Communicate effectively across all levels of the restaurant, including FOH, BOH, supervisors, culinary staff, and senior leadership.
- Oversee employee timekeeping and payroll hours; review and approve timecards and ensure accurate and timely payroll submissions.
- Monitor overtime, attendance, scheduling, and labor practices.
- Ensure required onboarding, training, certifications, and employee documentation are completed and maintained.
- Ensure compliance with applicable federal, state, and local employment, wage and hour, safety, and workplace requirements.
- Partner with HR and the Executive Director of Operations on employee relations, performance management, investigations, and corrective action.
Restaurant Performance
- Execute the operational and financial goals established by the Executive Director of Operations.
- Monitor restaurant-level performance, including sales, labor, food cost, guest satisfaction, productivity, and profitability.
- Manage labor and operating expenses within established budgets and targets.
- Identify performance gaps and take timely corrective action.
- Communicate restaurant performance, challenges, and opportunities to the Executive Director of Operations.
- Identify opportunities to improve efficiency, service, employee experience, and overall restaurant performance.
Qualifications
- 5+ years of progressive restaurant management experience, including experience as a General Manager, Assistant General Manager, or comparable senior restaurant leadership role.
- Experience managing a high-volume, full-service restaurant.
- Experience with a new restaurant opening or major restaurant launch strongly preferred, including pre-opening planning, recruitment, training, operational setup, and launch execution.
- Experience operating a Chinese, Cantonese, or high-end Asian restaurant, with an understanding and appreciation of the cuisine, culture, service expectations, and guest experience.
- Cantonese-language capability strongly preferred.
- Proven experience hiring, training, developing, and retaining restaurant teams.
- Strong understanding of restaurant labor management, scheduling, timekeeping, payroll processes, and compliance, in a non-union environment.
- Demonstrated financial and business acumen, including labor, food cost, sales, and expense management.
- Strong knowledge of restaurant operations, hospitality standards, and guest experience.
- Excellent communication, organization, and problem-solving skills.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Willingness to work evenings, weekends, holidays, and a flexible hospitality schedule.
Core Competencies
- Operational Excellence – Drives consistent execution, efficiency, service standards, and accountability across the restaurant.
- People Leadership & Development – Builds, motivates, coaches, and develops a high-performing, engaged restaurant team.
- Hospitality & Guest Experience – Creates a service-driven culture and consistently delivers an exceptional and authentic guest experience.
- Compliance & Risk Management – Ensures consistent adherence to wage and hour, payroll, safety, training, and other workplace requirements.
- Execution & Accountability – Turns plans into action, prioritizes effectively, follows through, and takes ownership of results.
- Problem Solving & Decision Making – Identifies issues quickly, exercises sound judgment, and develops practical solutions in a fast-paced environment.
- Communication & Collaboration – Communicates clearly and respectfully across all levels of the restaurant, builds trust across diverse teams, and adapts communication style to different audiences.
- Business & Financial Acumen – Understands revenue, labor, food costs, expenses, KPIs, and restaurant profitability.
Compensation & Benefits
- Base Salary: $90,000 - $105,000 annually (commensurate with experience)
- Performance Bonus: Eligible for a 10% annual performance bonus based on individual performance and achievement of established goals.
- Health, dental, and vision insurance
- Flexible scheduling based on business needs and leadership responsibilities
- Career growth opportunity with a respected and expanding brand
Work Environment & Physical Requirements
Must be able to perform the following with or without reasonable accommodation:
- Mobility: Ability to move throughout a large, high-volume restaurant and the Forum Shops premises for extended periods (8–10+ hours per shift).
- Stationary Positions: Ability to remain in a stationary position (sitting or standing) for prolonged periods while performing administrative tasks.
- Lifting: Occasional lifting and moving of restaurant supplies or equipment weighing up to 30 pounds.
- Visual/Auditory: Constant communication with guests and staff in a loud, fast-paced environment; must be able to exchange accurate information in such conditions.
- Schedule: Ability to work a flexible schedule, including evenings, weekends, and holidays, as required.
Accommodations
R&G Lounge is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state law. If you require a reasonable accommodation during the application or hiring process, please contact us to request assistance.
Equal Employment Opportunity Statement
R&G Lounge is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Pay: $90,000.00 - $105,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Application Question(s):
- Have you led or been a key leader in a restaurant opening or major expansion?
- Do you have experience with Chinese, Cantonese, or other high-end Asian restaurant operations?
Experience:
- progressive restaurant management: 5 years (Required)
Language:
Work Location: In person
