Top 135 Guest service agent Jobs in Paradise Valley Az

Front Desk Receptionist
Hyatt Place Phoenix Mesa —Mesa, AZ
- $17 - $18 an hour
- 8 hour shift
- Hospitality
- Customer service
- Basic math
- Health savings account
- Health insurance
Quick Apply
Front Office Desk Agent
Omni Hotels & Resorts —Paradise Valley, AZ
- Full-time
- Math
- Accounting
- Ability to stand for extended periods
Quick Apply
Guest Services Agent
Kimpton Miralina Resort —Paradise Valley, AZ
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
Front Desk Agent - Hilton Phoenix Resort at the Peak
Hilton Phoenix Resort at the Peak —Phoenix, AZ
- Research
- Negotiation
- Entry level
Quick Apply
Front Desk Agent
Troon —Scottsdale, AZ
- $21 an hour
- High school diploma or GED
- Entry level
- Resort
Quick Apply
Front Desk Agent- Part Time
La Quinta Phoenix - Scottsdale —Scottsdale, AZ
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent (Part-Time)
Kimpton Hotels & Restaurants —Phoenix, AZ
- $19.79 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Arizona Grand Resort & Spa —Phoenix, AZ
- From $16 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk
Hilton Grand Vacations —Scottsdale, AZ
- Weekends as needed
- English
- Ability to stand for extended periods
- Entry level
- Employee stock purchase plan
- Health insurance
Front Desk Agent
MCR Hotels —Scottsdale, AZ
- $17.00 - $17.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
14d
Front Office Agent (Part-Time) - Andaz Scottsdale
Andaz Scottsdale —Scottsdale, AZ
- From $20 an hour
- Part-time
- Background check
- US work authorization
- Front desk
- Health insurance
- Dental insurance
Front Desk Agent
Home2 Suites Phoenix Downtown —Phoenix, AZ
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Agent
Sheraton Desert Oasis —Scottsdale, AZ
- $22 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
9d
Front Desk Agent - Hotel Valley Ho
Pyramid Hotel Group —Scottsdale, AZ
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
Front Desk Agent
Four Seasons —Scottsdale, AZ
- 8 hour shift
- Residential
- Cash register
- US work authorization
- Paid time off
- Employee discount
2d
Guest Service Agent
47th Street Phoenix —Phoenix, AZ
- Full-time
- Communication skills
- Entry level
Quick Apply
4d
Front Desk Agent
Homewood Suites Phoenix - Biltmore —Phoenix, AZ
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Guest Service Agent (Part Time)
Columbus Hospitality Management —Scottsdale, AZ
- Part-time
- Background check
- Hotel
- Organizational skills
- Free parking
- Health insurance
Quick Apply
Hotel Front Desk/PBX Agent
Marriott Phoenix Resort Tempe at the Buttes —Tempe, AZ
- Full-time
- No high school diploma
- High school diploma or GED
- Computer skills
Quick Apply
Leasing Associate
RPM Living —Scottsdale, AZ
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance

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guest service agent jobs near paradise valley az

Front Desk Receptionist

Hyatt Place Phoenix Mesa -
Mesa, AZ

Quick Apply

Job Details

Full-time
$17 - $18 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Hospitality
Customer service
Basic math
Employee relationship building
Microsoft Office
High school diploma or GED
Guest services
Hotel experience

Full Job Description

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

QUALIFICATIONS:

High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment

RESPONSIBILITIES:
*

Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Schedule:

8 hour shift
Holidays
Weekends as needed

Experience:

Guest services: 1 year (Preferred)
Hospitality: 1 year (Preferred)
Hotel experience: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in paradise valley az

Front Desk Receptionist

Front Office Desk Agent

Guest Services Agent

Front Desk Agent - Hilton Phoenix Resort at the Peak

Front Desk Agent

Front Desk Agent- Part Time

Guest Service Agent (Part-Time)

Guest Service Agent

Front Desk

Front Desk Agent

Front Office Agent (Part-Time) - Andaz Scottsdale

Front Desk Agent

Front Desk Agent

Front Desk Agent - Hotel Valley Ho

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Guest Service Agent

Front Desk Agent

Front Desk Guest Service Agent (Part Time)

Hotel Front Desk/PBX Agent

Leasing Associate

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