Top 45 Healthcare navigator Jobs in Paradise Valley Az

Benefits Navigator
Labor First LLC —Scottsdale, AZ
- $23 - $26 an hour
- Full-time
- HIPAA
- Mid-level
- Organizational skills
Pediatric Patient Navigator II
Valleywise Health System —Phoenix, AZ
- $28.08 - $41.42 an hour
- Full-time
- 18 years or older
- Word processing
- Computer literacy
Patient Navigator
Pinnacle Fertility Inc. —Scottsdale, AZ
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Patient Services Navigator Cardiology
Banner Health —Phoenix, AZ
- Full-time
- Research
- Mid-level
- Outpatient experience
- Opportunities for advancement
3d
Care Navigator - Mesa Clinic (Onsite)
Blue Cross Blue Shield of Arizona —Mesa, AZ
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
13d
Patient Navigator - Phoenix, AZ
HALO Diagnostics —Phoenix, AZ
- $23 - $30 an hour
- Full-time
- Spanish
- Clean driving record
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
Center Care Team - Care Navigator
ArchWell Health —Phoenix, AZ
- Full-time
- Clinic experience
- Clinic
- Experience equivalent to degree accepted
Clinical Navigator
Aegis Healthcare —Glendale, AZ
- $85,000 - $90,000 a year
- Weekends as needed
- CPR Certification
- Clean driving record
- Current TB test
- Disability insurance
- Health insurance
Quick Apply
Patient Navigator
CIRCLE THE CITY —Phoenix, AZ
- $46,056 - $52,117 a year
- Spanish
- BLS Certification
- HIPAA
Patient Services Navigator Oncology
Banner Health —Gilbert, AZ
- Full-time
- Surgery
- HIPAA
- Mid-level
22h
HIV Care Navigator
Terros Health —Phoenix, AZ
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Excel
- Wellness program
- Disability insurance
Lead Navigator
Community Bridges, INC —Phoenix, AZ
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Healthcare Benefits Navigator
Guardian Pharmacy Services Management —Phoenix, AZ
- Full-time
- Spanish
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Patient Navigator (Bilingual preferred) – Cancer Center
Mayo Clinic —Phoenix, AZ
- $28.80 - $43.25 an hour
- Weekends as needed
- Spanish
- Customer service
- English
- Health savings account
- Health insurance
9d
Patient Navigator - North Gilbert, AZ
HALO CENTERS LLC —Gilbert, AZ
- $27 - $30 an hour
- Full-time
- Spanish
- Clean driving record
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
Case Management Navigator EMPACT
La Frontera Arizona —Phoenix, AZ
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Care Navigator- Deer Valley Clinic (Bilingual English/Mandarin) (Onsite)
Blue Cross Blue Shield of Arizona —Phoenix, AZ
- Full-time
- CPR Certification
- BLS Certification
- English
6d
Patient Navigator - Ahwatukee (Phoenix, AZ)
HALO Diagnostics —Phoenix, AZ
- $23 - $30 an hour
- Full-time
- Spanish
- Clean driving record
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
Community Navigator
Chicanos Por La Causa —Phoenix, AZ
- $18 - $23 an hour
- Full-time
- Mid-level
- Children
- Fair chance
- Health savings account
- Paid holidays
Quick Apply
Integrated Services Navigator-Baseline
MOUNTAIN PARK HEALTH CENTER —Phoenix, AZ
- High school
- Medical office experience
- High school diploma or GED

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healthcare navigator jobs near paradise valley az

Benefits Navigator

Labor First LLC -
Scottsdale, AZ

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Job Details

Full-time
$23 - $26 an hour

Qualifications

Client relationship management
Customer relationship building
Achieving HIPAA compliance
HIPAA
Emotional support for patients
Customer engagement
CRM system proficiency
Clinical confidentiality policies

Full Job Description

LaborFirst is the leader in Care Navigation and advocacy, dedicated to improving outcomes and satisfaction for group plan sponsors and their members. Founded in 2005, we partner with all major national health carriers to serve 450+ clients and over 375,000 Medical and Pharmacy lives across all 50 states. We deliver high-touch solutions that drive value while preserving benefits. RetireeFirst, a LaborFirst solution, provides end-to-end Retiree Benefits Management. In partnership with plan sponsors, brokers, and consultants, we design, implement, manage, and administer Medicare benefits, ensuring a seamless transition and continued support. HealthActive, our solution for self-insured health plans with actives and early retirees, combines one-on-one health advocacy with technology-driven insights to help members successfully navigate their healthcare journey.

The Benefits Navigator/Advocate is a high-touch, non-clinical healthcare navigation and member advocacy role. The Advocate works one-on-one with members, including employees, dependents, and early retirees, to help them understand their benefits, navigate the healthcare system, resolve issues, access appropriate resources, and reduce avoidable healthcare friction and cost.HealthActive combines human advocacy, proactive outreach, and data-informed next best actions to help members use healthcare more effectively. The Advocate plays a central role in delivering that experience by supporting members with empathy, clarity, and follow-through while helping drive engagement, improved outcomes, and measurable value for clients.

Key Responsibilities:

Member Advocacy and Navigation:

Serve as a trusted resource for members as they navigate healthcare questions, benefit concerns, provider access issues, and care-related barriers.

Help members understand and use their health benefits, including medical, pharmacy, and ancillary benefits where applicable.

Assist members with locating appropriate in-network providers, understanding available care options, preparing for provider conversations, and navigating referrals, authorizations, claims, denials, and billing issues.

Support members in accessing second-opinion resources, specialized programs, and other available plan or vendor resources without providing clinical advice or making medical decisions.

Provide empathetic support during complex, confusing, or stressful healthcare situations and escalate urgent, complex, or clinical matters appropriately.

Cost, Benefits, and Resource Guidance:

Explain coverage, benefit design, network rules, out-of-pocket cost considerations, claims, and administrative processes in clear, member-friendly language.

Help members identify lower-cost, high-quality care options when available and appropriate.

Help members avoid unnecessary, duplicative, or poorly coordinated care by guiding them to appropriate resources and helping them understand available options.

Identify when a member may benefit from specialized benefit solutions, including programs related to MSK, diabetes, behavioral health, pharmacy, wellness, second opinions, or other client-sponsored resources, and help route them appropriately.

Proactive Outreach and Engagement:

Conduct proactive outreach based on defined program priorities, claims-informed cohorts, gaps in care, seasonal campaigns, and next best action opportunities.

Engage members in a practical, supportive manner to help them understand available benefits, programs, and resources.

Support outreach related to preventive care, chronic condition management, medication adherence, care gaps, high-cost claims patterns, and appropriate use of available programs.

Help drive HealthActive program engagement, utilization, member satisfaction, and measurable value.

Documentation, Compliance, and Case Management:

Document all member interactions, outreach activity, issue resolution steps, referrals, and outcomes in the appropriate CRM or care platform.

Maintain accurate, timely, and complete case notes.

Protect member privacy and maintain HIPAA compliance at all times.

Follow approved communication protocols for phone, email, text, and other member engagement channels.

Identify recurring member issues, access barriers, or process gaps and escalate trends to leadership as appropriate.

Success Measures:

Success in this role may be measured by member satisfaction, timely case resolution, quality and completion of proactive outreach, member engagement, accurate documentation, successful routing to appropriate resources, and contribution to gap closure, cost avoidance, improved access, and better use of available healthcare resources where measurable.

Required:

2+ years of experience in healthcare customer service, member services, benefits navigation, care coordination, call center support, case management support, or a related healthcare support role.

Strong customer service, communication, and relationship-building skills. Ability to explain complex healthcare and benefits information in simple, practical terms.

Strong problem-solving skills, sound judgment, organization, follow-through, and multitasking ability.

High degree of empathy, patience, and professionalism when supporting members through stressful or confusing situations.

Comfort working in CRM, case management, or other technology platforms.

Ability to maintain confidentiality and follow HIPAA requirements.

Preferred:

Experience with employer-sponsored health plans, claims, networks, referrals, prior authorizations, denials, pharmacy benefits, or member advocacy. Familiarity with medical terminology.

Experience conducting proactive member outreach.

Experience supporting members with chronic condition, high-cost, or complex healthcare needs.

Familiarity with specialized benefit solutions, wellness programs, or care navigation resources.

LaborFirst is committed to regulatory excellence and operational integrity. We have attained HITRUST r2 certification for our Box and Salesforce platforms and hold full URAC Core Accreditation. With headquarters in Mount Laurel, NJ, and our LaborFirst West facility in Scottsdale, AZ, our award-winning team and services have earned national recognition. We consistently achieve world-class Net Promoter Scores (NPS), have been named on the Philadelphia Business Journal’s Best Places to Work list, and have received multiple industry accolades, including a 2024 and 2025 Gold Stevie Award for Front-Line Customer Service Team of the Year. Connect with us at LaborFirst.com.

Competitive salary

Comprehensive benefits package

401k contribution

Generous vacation time

Opportunity to grow

Fastest 50 Growing Companies in NJ

Must be excluded from OIG/SAM

All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics, or disability unrelated to job performance.

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Refine Your Search

healthcare navigator jobs in paradise valley az

Benefits Navigator

Pediatric Patient Navigator II

Patient Navigator

Patient Services Navigator Cardiology

Care Navigator - Mesa Clinic (Onsite)

Patient Navigator - Phoenix, AZ

Center Care Team - Care Navigator

Clinical Navigator

Patient Navigator

Patient Services Navigator Oncology

HIV Care Navigator

Lead Navigator

Healthcare Benefits Navigator

Patient Navigator (Bilingual preferred) – Cancer Center

Patient Navigator - North Gilbert, AZ

Case Management Navigator EMPACT

Care Navigator- Deer Valley Clinic (Bilingual English/Mandarin) (Onsite)

Patient Navigator - Ahwatukee (Phoenix, AZ)

Community Navigator

Integrated Services Navigator-Baseline

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