Top 2 Desk agent hotel Jobs in Paragould, Ar

Front Desk Agent
Hampton Inn by Hilton Paragould —Paragould, AR
- Part-time
- Hotel
- Front desk
- Entry level
Night Auditor
Hampton Inn by Hilton Paragould —Paragould, AR
- Part-time
- Hotel
- Front desk
- Entry level

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Front Desk Agent
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You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation…
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3-11PM Hotel Front Desk Agent
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Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest's demands cannot be met. One year hospitality experience required.
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Front Desk Agent

Hampton Inn by Hilton Paragould
Paragould, AR

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Job Details

Part-time | Full-time

Qualifications

Hotel and accommodations payment processing
Promoting products
Sales transaction processing
Financial transaction processing
Processing cash transactions
Hotel room assignment management
Front desk
Hotel and accommodations guest complaints handling
Suggestive selling
Customer service problem-solving
Entry level

Full Job Description

Maintains an inventory of vacancies, reservations and room assignments.

? Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.

? Knows room locations, types of rooms available, and room rates.

? Registers arriving guests and assigns rooms.

? Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

? Coordinates guest room maintenance work with the engineering and maintenance division.

? Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.

? Knows daily activities and meetings taking place in the hotel.

? Reports any unusual occurrences or requests to the manager or assistant manager.

? Manages and resolves all guest complaints in a professional and courteous manner.

? Processes guest check-outs and handles monetary transactions.

? Maintains customers? privacy.

? Maintains a high level of professional appearance and demeanor.

? Performs other duties as assigned.

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desk agent hotel jobs in paragould, ar

Front Desk Agent

Night Auditor

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