Top 801 Customer support representative Jobs in Paramount, Ca

Patient Service Representative
Watts Healthcare Corporation —Los Angeles, CA
- $23.37 an hour
- Full-time
- Background check
- High school diploma or GED
- Clinic
Quick Apply
Customer Service Representative
LHH US —Los Angeles, CA
- $20 - $23 an hour
- Online Application
- Mid-level
- Military encouraged
- Fair chance
- Commuter assistance
- Paid holidays
Quick Apply
Customer Support Representative
AppleOne —Sherman Oaks, CA
- $22 - $25 an hour
- Office
- Fair chance
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
9d
Call Center Member Service Representative
United Faith Ministries Inc —Orange, CA
- $25 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Research
- 403(b) matching
- Dental insurance
Quick Apply
5d
Customer Service Representative
Terra Universal Inc —Fullerton, CA
- $19 - $27 an hour
- Full-time
- Spanish
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
2d
Customer Service Representative - Full Time, Days (Bellflower)
NOR Healthcare Systems —Bellflower, CA
- $18.60 - $23.60 an hour
- Full-time
- Computer literacy
- HIPAA
- English
Customer Service Representative
lfournier —Los Angeles, CA
- $18 - $25 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
Quick Apply
Customer Service Representative II
Motion Industries (MOT) —Cerritos, CA
- $22 - $31 an hour
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Patient Service Representative
California Rehab & Sports Physical Therapy —Downey, CA
- $19 - $22 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Clinic
- Loan repayment program
- Health insurance
Quick Apply
Call Center Representative - Part Time
West Coast University, Inc. —Anaheim, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
Guest Service Representative
Marriott International, Inc —Los Angeles, CA
- $27.96 - $34.95 an hour
- Full-time
- Hotel
- Fair chance
- Entry level
Customer Service Representative
Resource Label Group —Cerritos, CA
- $22 - $30 an hour
- Office
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Representative
Ocean View Psychiatric Hospital —Long Beach, CA
- $30 - $32 an hour
- 12 hour shift
- Background check
- CPR Certification
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative I
Children's Hospital Los Angeles —Los Angeles, CA
- Full-time
- Spanish
- English
- High school diploma or GED
9d
Customer Service Rep - CSR
KILTER HOME SERVICES INC —Long Beach, CA
- $18 - $25 an hour
- 8 hour shift
- English
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Patient Service Representative - Burbank Breast Care
UCLA Health —Burbank, CA
- $30.36 - $43.49 an hour
- Clinic
- Entry level
3d
Contact Center Representative I
L.A. Care Health Plan —Los Angeles, CA
- $45,760 - $47,823 a year
- Weekends as needed
- Spanish
- Writing skills
- HIPAA
- Wellness program
- Health insurance
Call Center Representative
West Coast University, Inc. —Anaheim, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Customer Service Representative - State Farm Agent Team Member
Chris Barredo - State Farm Agent —Lakewood, CA
- $20 - $23 an hour
- Full-time
- Sales
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative (CSR)
Consensus Cloud Solutions —Los Angeles, CA
- $17.87 - $28.85 an hour
- Overtime
- Remote
- Background check
- Ability to sit for extended periods
- 2 years
- Employee stock purchase plan

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Patient Service Representative

Watts Healthcare Corporation -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$23.37 an hour

Qualifications

Computer operation
Customer communication
Interpersonal skills
Medical scheduling
High school diploma or GED
Organizational skills
Computer skills
Medical terminology

Full Job Description

Position Summary

Under the supervision of the Nurse Supervisor/Manager or Director of Patient Services, this position supports clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. This position also supports reimbursement for Watts Healthcare (WHCC) through the collection and verification of demographic and insurance information from new and established patients as well as obtaining and documenting organizational and federally mandated patient signatures. In a Patient Centered Medical Home, the PSR provides a welcome environment to all patients who arrive for care and facilitates on-time “check-in” of patients in the clinical areas.

This role is expected to provide excellent customer service to all staff, patients and vendors who present to their location, and serves as the face of the clinic/department and WHCC.

Essential Functions and Responsibilities:

Primary responsibilities include the following:

1. Performs as front office receptionist for clinic/department, greeting customers/patients either in person or by telephone.

2. May verify patient eligibility for services:

a. Determines eligibility and ability to pay, and offers alternative solutions to payment per policy.

b. Verifies applications for enrollment and complete documentation of the same. Informs patients of all fees for services, policies and procedures. Distribute patient orientation materials to patients where necessary (brochures, letter, pamphlets etc).

c. Verifies, edits and enters information using the CRT for the registration procedure.

d. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.

3. Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.

4. Follows up with reconciliation of all patients not seen in a clinic day including noshows, cancellations, etc.

5. Assists with arranging transportation services for patients including scheduling transportation services and collaborating with the Transportation Department to resolve any patient issues regarding transportation needs.

6. Receives/handles telephone calls from pharmacies, specialty clinics, labs, external physicians, etc.; and documents necessary information so that appropriate staff can comply with requests.

7. May receive and routes patient problems, complaints and grievances related to the delivery of health care.

8. Prepares reports as directed by the supervisor; assists in sorting, filing, batching, retrieving, logging and mailing documents related to department work.

9. Maintains an adequate supply of forms and supplies utilized in front and/or back office.

10. Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.

11. Maintains a safe and hazard free work area. Responsible for keeping the reception, lobby area clean and organized.

Secondary Responsibilities:

1. Cross trains in other duties to provide support during absences, crises or heavy workloads.

2. Assists with telephone calls and appropriate warm handoff of all inbound calls as needed.

3. Assists in outreach programs when financial screening or registration is required.

4. Assists patients by directing them to other providers for referral services, i.e. Customer Service, Laboratory, Radiology, Health Education, TB Control, MCH, WIC, clinical departments, etc.

5. Performs related duties as assigned by supervisor/manager.

Minimum Qualifications:

These are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.

EDUCATION REQUIRED:

High school diploma or equivalent.

EXPERIENCE REQUIRED:

One (1) year medical front or back office experience.

SKILLS REQUIRED:

1. Knowledge of medical terminology and familiarity operation. Knowledge of PC operation preferred.

interpersonal and excellent verbal communication skills.

2. Knowledge of medical terminology and third-party payer requirements is also required.

3. Demonstrated excellence in customer service and/or patient care skills.

4. Requires demonstrated organization, interpersonal communication and strong computer skills.

5. Incumbents must demonstrate problem-solving and prioritization skills in order to manage multiple tasks successfully throughout the day.

Pay: $23.37 per hour

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in paramount, ca

Patient Service Representative

Customer Service Representative

Customer Support Representative

Call Center Member Service Representative

Customer Service Representative

Customer Service Representative - Full Time, Days (Bellflower)

Customer Service Representative

Customer Service Representative II

Patient Service Representative

Call Center Representative - Part Time

Guest Service Representative

Customer Service Representative

Patient Service Representative

Patient Services Representative I

Customer Service Rep - CSR

Patient Service Representative - Burbank Breast Care

Contact Center Representative I

Call Center Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative (CSR)

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