Top 11979 customer experience manager Jobs in paramus, nj

Manager of Cemetery Services and Sales
Trustees of Saint Patricks Cathedral —Hawthorne, NY
- From $125,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Sales
- Health insurance
- Dental insurance
Quick Apply
Assistant Used Car Manager – Audi Dealership
Jack Daniels Audi —Upper Saddle River, NJ
- $50,000 - $100,000 a year
- Full-time
- Sales
- Dealership
- Marketing
- Health insurance
- Dental insurance
Quick Apply
3d
Tool Room Manager
ENNOVI —Northvale, NJ
- $110,000 - $160,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Relocation assistance
Quick Apply
Hotel Sales Manager
Courtyard by Marriott - Edgewater, NJ NYC Area —Edgewater, NJ
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- Hotel
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
10d
Key Account Manager
Eastern Drayage —Kearny, NJ
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager
Michael Kors —Paramus, NJ
- Up to $32 an hour
- Full-time
- Mid-level
- 3 years
- Mentoring
- Flexible schedule
Store Manager
Coach —Hackensack, NJ
- $62,000 - $94,000 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
Store Manager
Carter's —Paramus, NJ
- $27.50 - $36.25 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Merchandising
- Paid holidays
- Health insurance
store manager
Starbucks —Paramus, NJ
- $67,600 - $94,600 a year
- Weekends as needed
- Military
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Disney Store Limited Time Store Manager
Go! Retail Group —Paramus, NJ
- $28.50 an hour
- Weekends as needed
- Basic math
- Mid-level
- High school diploma or GED
Quick Apply
Store Manager
Sunglass Hut —Paramus, NJ
- $22.14 - $33.55 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Health insurance
- Paid time off
8d
Assistant Store Manager - Bergen County, NJ
Lidl —Paramus, NJ
- From $29 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- 21 years or older
- AD&D insurance
- Paid holidays
10d
General Manager
Old Navy —Paramus, NJ
- $75,200 - $101,500 a year
- Weekends as needed
- Merchandising
- Mid-level
- Office
- Store discount
- Employee stock purchase plan
2d
Assistant Manager
Gap —Paramus, NJ
- $29.20 - $39.40 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
Disney Store Limited Time Store Manager
Go! Retail Group and Calendar Holdings LLC —Paramus, NJ
- $28.50 an hour
- Temporary
- Basic math
- Mid-level
- High school diploma or GED
National Account Manager, Club Channel Team
LG Electronics —Englewood, NJ
- $79,000 - $125,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
HVAC Service Manager
Gold Medal Service —Hillburn, NY
- $85,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Residential
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Machine Shop Manager
Arcmed Group —Boonton, NJ
- From $120,000 a year
- Full-time
- Analysis skills
- Organizational skills
- SharePoint
- Health savings account
- Health insurance
Quick Apply
11d
HVAC Service Manager
Gold Medal Service —Paramus, NJ
- $85,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Residential
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Body Shop Manager
Schumacher Chevrolet Auto Group —Livingston, NJ
- $75,000 - $100,000 a year
- Full-time
- Dealership
- Mid-level
- Supervising experience
Quick Apply

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customer experience manager jobs near paramus, nj

Manager of Cemetery Services and Sales

Trustees of Saint Patricks Cathedral
Hawthorne, NY

Quick Apply

Job Details

Full-time
From $125,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Customer communication
Microsoft Excel
Sales
Sales management
Team leadership
Operational management
Managing sales strategy or development teams
Sales team management
Financial analysis
Administrative experience
Team development
Bachelor's degree
Team management
Business Administration
Productivity software
Sales leadership
Crew management
Data analysis software
Senior leadership

Full Job Description

Job Summary

This senior leadership position requires a results-oriented strategist who will work closely with the Executive Director to oversee the administrative and service operations of Gate of Heaven Cemetery. As a key leader, you will manage a team of six office professionals while maintaining critical, proactive communication with field supervisors, financial directors, and external partners. The Manager is responsible for the operational health, sales growth, and ministerial integrity of one of most significant properties.

Key Responsibilities

Strategic Sales & Financial Oversight:

Analyze current pricing structures and market trends to make data-driven recommendations and revenue projections.
Oversee customer sales, burial space selections (graves, crypts, niches), and the subsequent deed preparation and interment processing.
Supervise customer payment processing, payment request vouchers, and payroll administration.
Establish and track key performance indicators (KPIs) for the office team to ensure operational and sales targets are met.

Operational Leadership & Team Management:

Direct, mentor, and manage a team of six office personnel, ensuring optimized weekday and weekend scheduling and high-performance standards.
Evaluate individual and team performance, initiating improvement strategies when necessary.
Master and manage the complexities of cemetery-specific workflows, including HMIS software updates, monument applications, affidavits, and genealogies.
Oversee the scheduling of interments and transfers, ensuring seamless coordination between the office and field crews.
Proactively identify challenges, propose solutions, and share operational updates without prompting.

Mission & Relationship Management:

Ensure all deceased persons are given a dignified Catholic burial, responding with unwavering respect and compassion to bereaved families.
Build and maintain high-level relationships with funeral directors, pastors, deacons, monument dealers, and industry influencers.
Investigate and resolve complex customer service issues with a focus on empathy and institutional reputation.

Qualifications

College Degree in Business Administration .
Minimum of 5–7 years of management experience, specifically overseeing teams and high-volume operations.
Minimum of 5–7 years in sales management, including the ability to analyze margins, project future sales, and drive growth.
The ability to quickly master the technical, cultural, and logistical nuances of the cemetery business.
Exceptional verbal and written skills; a proactive "manager-up" communicator who takes initiative.
Advanced skills in Microsoft Office (specifically Excel for data analysis) and the ability to learn specialized cemetery software (HMIS).
Respectful of the mission and values of the Trustees of Saint Patrick's Cathedral.

Preferred Skills

Experience in funeral home or cemetery operations.
Knowledge of burial regulations and documentation.
Sales experience in memorial or cemetery property.

Schedule

Monday through Friday from 9 AM to 4:30 PM
Occasional Saturdays

Work Environment

Combination of office work and outdoor cemetery grounds.
Occasional weekend or evening availability for services or appointments.
Interaction with grieving families and community members.

Key Competencies

Compassion and empathy
Professional communication
Organization and record accuracy
Problem-solving
Cultural sensitivity

Pay: From $125,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Team management: 5 years (Required)
Sales: 5 years (Required)

Ability to Commute:

Hawthorne, NY 10532 (Required)

Work Location: In person

Quick Apply

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customer experience manager jobs in paramus, nj

Manager of Cemetery Services and Sales

Assistant Used Car Manager – Audi Dealership

Tool Room Manager

Hotel Sales Manager

Key Account Manager

Assistant Manager

Store Manager

Store Manager

store manager

Disney Store Limited Time Store Manager

Store Manager

Assistant Store Manager - Bergen County, NJ

General Manager

Assistant Manager

Disney Store Limited Time Store Manager

National Account Manager, Club Channel Team

HVAC Service Manager

Machine Shop Manager

HVAC Service Manager

Body Shop Manager

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