Top 3239 Guest experience leader Jobs in Paramus, Nj

Store Manager
Horae Play LLC —Paramus, NJ
- From $70,000 a year
- Weekends as needed
- Background check
- Marketing
- Ability to walk for extended periods
- Profit sharing
- Paid time off
Quick Apply
Retail Store Team Leader (Part-Time) - Garden State Plaza, Paramus, NJ
LEGO —Paramus, NJ
- $21.45 - $22.85 an hour
- Part-time
- Background check
- Customer service
- Merchandising
- Disability insurance
- Family leave
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2381)
Target —Paramus, NJ
- $18.50 an hour
- Part-time
- Entry level
- Flexible schedule
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2381)
Target —Paramus, NJ
- $18.50 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Front of House Part-Time Team Member
Chick-fil-A —Paramus, NJ
- $15.50 - $16.00 an hour
- Part-time
- Bilingual
- Serving
- No education required
- Paid training
- Employee discount
Quick Apply
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Weekend/Evening Team Member at The Cookie Connect - Ridgewood, NJ
The Cookie Connect —Ridgewood, NJ
- $15.49 - $17.50 an hour
- Part-time
- Customer service
- Cash register
- Driver's License
- Paid training
- Flexible schedule
Quick Apply
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
7d
Assistant Manager, Guest Experience | AMERICAN DREAM (6+ month contract)
Lululemon —East Rutherford, NJ
- $27.31 - $46.19 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Concierge
Marriott International, Inc —New York, NY
- $32.86 - $43.82 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Aerie - Merchandise Leader (Part-Time)
American Eagle Outfitters —Paramus, NJ
- Part-time
- Merchandising
- Guest services
- Entry level
- Paid holidays
- Paid time off
Cashier - Cast Member
Chuck E. Cheese —Paramus, NJ
- $15.92 - $16.92 an hour
- Part-time
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- 16+ years old
- Health savings account
- Paid holidays
Guest Services Agent
Residence Inn Saddle River —Saddle River, NJ
- $17.50 - $19.00 an hour
- Computer literacy
- Residential
- Hotel
1d
Crew Member
Dunkin' —Paramus, NJ
- $14 - $16 an hour
- Part-time
- Serving
- No education required
- Customer service
Quick Apply
Sales Associate
The Paper Store —Paramus, NJ
- $15.95 - $16.50 an hour
- Part-time
- Computer literacy
- Maintenance
- Ability to lift 50 pounds
Quick Apply
22h
Team Member/Bagel Bouncer – New Store Opening in Tenafly, NJ
Just Pop, LLC. —Tenafly, NJ
- $16 - $19 an hour
- Temporary
- No experience needed
- Food service experience
- In-person
- Paid training
- Opportunities for advancement
Quick Apply
1d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1330)
Target —Hackensack, NJ
- $18.75 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Services Agent
The Lombardy Hotel —New York, NY
- $30 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front of House Team Member
Chick-fil-A —Paramus, NJ
- Part-time
- Serving
- No education required
- Ability to lift 50 pounds
Quick Apply
Disney Store Limited Time Sales Associate
Go! Retail Group —Paramus, NJ
- $17 an hour
- Part-time
- Cash register
- Analysis skills
- Experience working with children
- 401(k)
- Employee discount
Quick Apply

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Store Manager

Horae Play LLC
Paramus, NJ

Quick Apply

Job Details

Full-time
From $70,000 a year

Benefits

Profit sharing
Paid time off
Employee discount
Opportunities for advancement
Flexible schedule

Qualifications

Retail customer service procedures
Customer communication
Staff supervision
Retail industry sales team management experience
Team supervision
Managing retail teams
Merchandising
Staff scheduling
Team scheduling
Sales team management
Team development
Leading team collaboration initiatives
Schedule creation
Retail math
Guest services
Business operations
Sales leadership
Loss prevention
Bookkeeping
Retail management
Cash handling
Management experience within retail industry

Full Job Description

Overview
Horae! is a modern family entertainment destination that combines next-generation arcade games, immersive VR experiences, premium claw machines, handcrafted beverages and dessert offerings, in-trend merchandising, and exceptional private event experiences. Our mission is to create unforgettable moments through innovative attractions, outstanding hospitality, and a guest-first culture that brings families and communities together.

Are you a dynamic leader with a passion for entertainment center management and a knack for motivating teams? We are seeking an energetic and detail-oriented Store Manager to oversee daily store operations, drive sales, and ensure exceptional customer service. In this pivotal role, you will be the driving force behind creating a welcoming environment, managing inventory, and leading your team to success. If you thrive in fast-paced settings and possess strong organizational and communication skills, and are excited by the opportunity to grow into profit-sharing and long-term leadership roles, this opportunity is perfect for you to make a significant impact and grow your career.

Compensation & Benefits

$70,000 annual base salary
Fast-track profit-sharing opportunity for high-performing leaders
Employee discounts
Career advancement opportunities as Horae! continues to expand its footprint
Leadership development within a growing company
5 vacation days after 9 months, and more after milestone services

Schedule

Managers are expected to be present during core operating hours and business needs. Managers are generally scheduled for one weekday off between Monday and Thursday, subject to business needs.

Weekend and holiday availability is required.

Requirements

Minimum 2 years of management experience
Strong leadership, communication, and organizational skills
Ability to multitask and perform effectively in a fast-paced environment
Excellent customer service and problem-solving abilities
Experience managing teams, scheduling, and daily operations
Reliable transportation to Paramus, NJ
Ability to work weekends and peak business periods
Food Handler Certification preferred; must obtain certification within 30 days of hire

Physical Requirements:

Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs
Ability to stand/walk for extended periods of time, including a 10-12 hour shift

Responsibilities

Lead and supervise all store activities, including sales, customer service, inventory control, and staff management. Ensure proper opening, operating, and closing procedures are followed. Resolve guest concerns and escalations professionally.
Lead, manage, recruit, and develop all store employees, including Assistant Managers and all other team members. Conduct employee performance evaluations and provide ongoing coaching and development.
Manage store operations efficiently by overseeing transactions, online and offline bookings, payroll processing, bookkeeping, and budgeting. Manage cash handling, deposits, reconciliations, and operational controls.
Monitor key performance indicators, including sales, labor costs, inventory costs, party bookings, and guest satisfaction metrics. Achieve & surpass daily, weekly & monthly sales goals, and constantly provide feedback to improve sales, profitability, and customer retention.
Monitor inventory levels, conduct stock audits, and provide feedback on trends. Identify shrinkage, waste, or loss prevention opportunities. Conduct regular inventory counts and maintain accurate inventory records.
Develop marketing initiatives to attract new customers and retain existing ones through excellent service and promotional activities.
Maintain compliance with company policies, health and safety regulations, and store standards to ensure a clean and secure shopping environment.
Coordinate birthday parties, private events, school groups, and special bookings, and oversee party execution and event logistics.
Ensure all food stations, preparation areas, and storage areas remain clean, organized, and compliant with safety and health standards, and train team members on beverage preparation, food handling, cleanliness, and customer service standards.
Store Manager should expect to be the sole staff in the store in rare cases

Qualifications

5+ years of demonstrated leadership with experience in team management, shift supervision, sales management, merchandising, and marketing.
A BS/BA in Business Administration, Marketing, and Sales is preferred.
Enjoy interacting with guests, developing strong teams, and taking ownership of business results. Your sense of ownership is a direct milestone towards profit-sharing opportunities.
Strong skills in employee management, training, communication, and conflict management.
Strong track record of working in a multi-tasked, fast-paced environment. Staying highly organized is a must.
Proficiency in retail math, POS systems, inventory management software, cash handling procedures, and bookkeeping.

Pay: From $70,000.00 per year

Benefits:

Employee discount
Paid time off

Application Question(s):

Flexible working schedule, able to work all weekends and holidays

Experience:

retail store management: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in paramus, nj

Store Manager

Retail Store Team Leader (Part-Time) - Garden State Plaza, Paramus, NJ

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2381)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2381)

Front of House Part-Time Team Member

Guest Services Agent

Weekend/Evening Team Member at The Cookie Connect - Ridgewood, NJ

Guest Services Agent

Assistant Manager, Guest Experience | AMERICAN DREAM (6+ month contract)

Concierge

Aerie - Merchandise Leader (Part-Time)

Cashier - Cast Member

Guest Services Agent

Crew Member

Sales Associate

Team Member/Bagel Bouncer – New Store Opening in Tenafly, NJ

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1330)

Guest Services Agent

Front of House Team Member

Disney Store Limited Time Sales Associate

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