Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?
As the Director of Facilities at Phoenix House-NY, you will report directly to the Chief Operating Officer and will play a critical role in maintaining safe, compliant, efficient, and mission-driven environments for patients, staff, and visitors.
We are seeking an experienced and dynamic Director of Facilities to oversee and manage all daily activities of the Facilities Department throughout the New York region. This is a senior leadership opportunity for a highly motivated professional who can operate independently, lead diverse teams, manage complex facilities operations, and drive operational excellence across multiple sites.
If this sounds like you, we invite you to apply. Be part of something bigger — help us build a healthier, addiction-free future together.
***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***
Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.
At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:
Paid vacation, sick time, personal and wellness time
Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
Pet insurance, legal support, and other supplemental insurance
A generous tuition reimbursement program
We are seeking a strategic and hands-on leader who is flexible, adaptable, well-networked, and comfortable operating in a highly visible, high-touch role. The ideal candidate will possess strong operational judgment, a proactive leadership style, and a commitment to supporting Phoenix House’s mission and values.
You will have responsibilities including but not limited to:
Oversee the operation, maintenance, and repair of all building systems, including plumbing, electrical, HVAC, fire/life safety, and related infrastructure across multiple facilities in New York City and Suffolk County
Direct preventive maintenance programs and ensure all facilities remain in compliance with applicable regulatory, safety, and accreditation standards
Manage annual operating and capital budgets for facilities operations and maintenance activities
Supervise maintenance personnel, porters, and related facilities staff across multiple locations
Develop departmental goals, objectives, policies, and performance standards aligned with organizational priorities
Lead staff recruitment, training, mentoring, performance management, and professional development initiatives
Solicit, evaluate, negotiate, and oversee third-party contractors, vendors, consultants, and service providers
Working with the Director of Capital Improvements to coordinate facility renovations, repairs, construction projects, and infrastructure upgrades
Lead Disaster Recovery Planning, emergency preparedness initiatives, and operational continuity implementation efforts
Conduct routine site inspections to ensure facilities are maintained in a safe, secure, and professional manner
Collaborate with executive leadership and program operations teams to support organizational growth and strategic initiatives
Ensure timely response to facility emergencies and operational issues as needed
This position may be based in either the Long Island City or Suffolk County facilities. Regular travel throughout NYC and Long Island is required.
Salary range $80,000 - $120,000
Bachelor’s degree preferred; equivalent combination of education and experience will be considered
REQUIRED LICENSE/CERTIFICATIONS
Valid driver’s license and ability to travel throughout New York State required
IFMA Certified Property Manager (CPM) or related facilities certification is a plus
Minimum of 10 years of progressive facilities management experience in the greater New York area, preferably within healthcare, behavioral health, nonprofit, or residential services environments
Demonstrated experience managing multi-site facilities operations and maintenance teams
Strong leadership, supervisory, and staff development skills
Excellent organizational, communication, and project management abilities
Experience managing vendor relationships, contracts, and operating budgets
Knowledge of building systems, regulatory compliance requirements, workplace safety standards, and emergency preparedness planning
Ability to work independently, prioritize competing demands, and operate effectively in a fast-paced environment
This job regularly works in an indoor office environment and in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to toxic or caustic chemicals, risk of electrical shock, and vibration.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.
