Top 92 technical support analyst Jobs in paramus nj

Helpdesk Support Analyst
Emmi Dessert USA —Kenilworth, NJ
- $90,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
IT Support Analyst
Movado Group, Inc. —Paramus, NJ
- $60,000 - $68,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
13d
Software Support Analyst & Help Desk
GroundWidgets —Paramus, NJ
- Full-time
- Microsoft Outlook
- Mid-level
- SQL
- Health insurance
Quick Apply
IT Systems Analyst
Qventive Healthcare —Hackensack, NJ
- $58,000 - $68,000 a year
- Full-time
- Hybrid work
- Computer science
- Clean driving record
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
13h
Help Desk Support Analyst
Vibration Mountings and Controls Inc —Bloomingdale, NJ
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Wellness program
- Paid holidays
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Desktop Analyst
Align Communications —New York, NY
- $70,000 - $80,000 a year
- Weekends as needed
- Hybrid work
- Office
- Bachelor's degree
- SharePoint
Quick Apply
Field Services Analyst I
RWJBarnabas Health Corporate Services —West Orange, NJ
- $26.25 - $37.07 an hour
- Full-time
- Computer Science
- Up to 50% travel
- Research
- Disability insurance
- Health insurance
Cyber Insured Support Analyst (Remote)
Crum & Forster —Morristown, NJ
- $54,000 - $75,000 a year
- On call
- Remote
- Microsoft Excel
- Mid-level
- Data entry
- Employee stock purchase plan
- Health insurance
MVS Level II Technical Support Analyst
Seneca Technology Corporation —Ramsey, NJ
- Email
- Mid-level
Senior IT Support Analyst
Handshake —New York, NY
- $116,000 - $145,000 a year
- Full-time
- Hybrid work
- Google Workspace
- 5 years
- Windows
- Paid parental leave
- Health insurance
Quick Apply
Jr EITS Service Desk Analyst
NYC Health + Hospitals —New York, NY
- $55,000 a year
- Online Application
- High school diploma or GED
- Bachelor's degree
- Continuous improvement
- Commuter assistance
- Paid holidays
VTC Analyst - Premier Services
Disney —New York, NY
- $102,100 - $136,900 a year
- Overtime
- Computer Science
- Mid-level
- Office
User Support Analyst
92nd Street Y —New York, NY
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
14d
Platform Support Analyst
DeepIntent —New York, NY
- $100,000 - $115,000 a year
- Remote
- Mid-level
- SQL
- JavaScript
- Paid holidays
- Health insurance
Systems Analyst, Service Desk
Empire State Realty Trust —New York, NY
- $90,000 - $100,000 a year
- Weekends as needed
- Hospitality
- Computer science
- Computer Science
- Paid parental leave
- AD&D insurance
Quick Apply
Service Desk Analyst
Eze Castle Integration Inc —New York, NY
- Up to $70,000 a year
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Technology Support Analyst I
Kirkland and Ellis —New York, NY
- $67,000 - $92,000 a year
- Overtime
- Microsoft Outlook
- Computer Science
- Office
- Health insurance
- Paid time off
4d
IT Analyst I -Support
United Nations Federal Credit Union —Long Island City, NY
- $82,000 - $92,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Senior Desktop Support Analyst
The Children's Village —Dobbs Ferry, NY
- $47.80 - $54.97 an hour
- Full-time
- 8 years
- Driver's License
- Bachelor's degree
Quick Apply
6d
Service Desk Analyst
MJHS —New York, NY
- $55,733.90 - $69,667.37 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows

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technical support analyst jobs near paramus nj

Helpdesk Support Analyst

Emmi Dessert USA -
Kenilworth, NJ

Quick Apply

Job Details

Full-time
$90,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Desktop computer repair
Technology purchasing
IT sourcing
Computer operation
Mobile device support
System administration
Microsoft Excel
Microsoft Outlook
Computer Science
Technical documentation
Enterprise software
Peripheral setup
Hardware maintenance
Windows
Incident Escalation
Sonicwall
Bachelor's degree
Sales quoting
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Remote access management
Computer management
Customer support ticket management
Microsoft Teams
SharePoint
Technical customer support for office equipment
Hardware management
IT
Management reporting

Full Job Description

This position is for a Helpdesk Support Analyst with networking experience and knowledge for the complete support of our IT Infrastructure. The role will be for a technical desktop support person, involved in daily troubleshooting of technology issues and interacting with the user community as well as other team members within the organization. Administration of various enterprise systems, including Microsoft Office 365, will be required.

Responsibilities:

· Provide tech support for Windows 11 users and related hardware/software issues in timely matters.

· Manage relationships, and act as an escalation point to ensure SLAs are met, with 3rd Party MSP vendor(s).

· Monitor desktops for any hardware and/or software failures and work to resolve those failures

· Maintenance of hardware and software inventories.

· Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals, including mobile devices.

· Support and maintain user account information including rights, security, and systems groups

· New User Equipment buildouts

· Create and maintain IT documentation.

Requirements for Desktop Support:

· Ability to troubleshoot hardware and software

· Experience with Window 11 and Office 365

· Experience with SonicWall and SonicWall VPN

· Knowledge of Microsoft O365 (Word, Excel, PowerPoint, Access, Outlook, Teams, SharePoint)

· Field incoming help requests and document user information and nature of problem or issue

· Resolve request or escalate problems when required, to the appropriate technical resource

· Assists in the design and development of standardized operational management reports to identify issues or monitor computers.

· Research, analyzes, and provides hardware/software quotations, ordering information and other purchasing information to users to assist in ordering needed equipment.

· Good organizational, problem-solving, and interpersonal skills.

· Ability to install, remove or repair basic computer system

· Communicate application problems and issues to management, development teams and end users

· Willing to lift and move printers, workstations etc. weighing up to 45lbs/20kg

Education and Experience

· Bachelors in computer science, or equivalent experience or qualification

· 2 to 4 years of engineering experience in supporting end users

· Provide tech support for Windows users and related hardware/software and resolve issues

· Hands on troubleshooting experience with Microsoft office 365

· Good Documentation skills

· Hands on with Antivirus tools, VPN Remote Access, LogMeIn, Freshdesk and other IT management tools

· Help maintain hardware/software inventories

· Document, maintain, upgrade, replace hardware and software for desktop and peripheral equipment

· Great communication skills, including active listening and comprehending of system

Emmi Group launches “Emmi Desserts” as the unified name for its global dessert business. The Emmi Group is launching “Emmi Desserts” as the unified name for its global dessert business and establishing “better for you” desserts as its strategic core: Premium desserts that offer uncompromising delight and are responsibly crafted with clean recipes, simple ingredients and sustainable packaging. The new brand identity combines local dessert traditions and translates them into innovative concepts for its partners around the globe.

The new identity brings together all dessert businesses of the Emmi Group under one identity while reflecting their individual heritage and maintaining the authenticity of each dessert tradition. From Italian Tiramisu and French pâtisserie to American Cheesecakes and British bakery classics, Emmi Desserts brings together the world’s most iconic dessert cultures. As a dessert specialist, Emmi Desserts offers its customers a highly innovative, bespoke premium desserts portfolio and works closely with them to further develop the category.

Emmi Desserts: “Crafted to make you smile”

Pay: $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Help desk: 2 years (Required)
VPN: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support analyst jobs in paramus nj

Helpdesk Support Analyst

IT Support Analyst

Software Support Analyst & Help Desk

IT Systems Analyst

Help Desk Support Analyst

Desktop Analyst

Field Services Analyst I

Cyber Insured Support Analyst (Remote)

MVS Level II Technical Support Analyst

Senior IT Support Analyst

Jr EITS Service Desk Analyst

VTC Analyst - Premier Services

User Support Analyst

Platform Support Analyst

Systems Analyst, Service Desk

Service Desk Analyst

Technology Support Analyst I

IT Analyst I -Support

Senior Desktop Support Analyst

Service Desk Analyst

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