Top 159 Shift leader Jobs in Parchment Mi

Customer Service Team Lead
CCTA Metro —Kalamazoo, MI
- $22.09 - $24.52 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- Office
- Paid training
- Paid holidays
4d
Customer Service Team Lead
Metro —Kalamazoo, MI
- $22.09 - $24.52 an hour
- Weekends as needed
- 18 years or older
- No background check
- Mid-level
- Paid training
- Health savings account
Quick Apply
4d
Shift Lead
Walgreens —Kalamazoo, MI
- $17 - $20 an hour
- Full-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
Shift Supervisor
Freddy's Frozen Custard & Steakburgers —Kalamazoo, MI
- From $19 an hour
- 8 hour shift
- Restaurant management
- Mid-level
- In-person
- Paid training
- Health insurance
Quick Apply
Team Leader
Burger King —Kalamazoo, MI
- Overtime
- Quick service & fast food restaurant
- Food service experience
- 16+ years old
- Health insurance
- Dental insurance
Quick Apply
3rd Shift Warehouse Team Lead - Kalamazoo
Imperial Beverage —Kalamazoo, MI
- $20.25 an hour
- Online Application
- 18 years or older
- Mid-level
- Forklift
- Paid parental leave
- Health savings account
Quick Apply
11d
Shift Leader
Blaze Pizza —Kalamazoo, MI
- $14 - $17 an hour
- Part-time
- No education required
- Team management
- Quick service & fast food restaurant
- Paid training
- On-the-job training
Quick Apply
1st Shift Warehouse Team Lead - Kalamazoo, MI
Imperial Beverage —Kalamazoo, MI
- From $20.25 a year
- Online Application
- 18 years or older
- Mid-level
- Forklift
- Paid parental leave
- Health savings account
Quick Apply
Shift Leader
Smoothie King —Kalamazoo, MI
- $14 - $16 an hour
- Part-time
- Serving
- Fast casual restaurant
- No experience needed
- Paid training
- Employee discount
Quick Apply
Shift Leader
Insomnia Cookies —Kalamazoo, MI
- Part-time
- 18 years or older
- Bakery
- Mentoring
Quick Apply
Back of House Team Leader
Chick-fil-A —Kalamazoo, MI
- $17 an hour
- Part-time
- No education required
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
General Merchandise Team Leader
Target —Portage, MI
- $21.25 - $36.15 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Shift Lead
Qdoba —Kalamazoo, MI
- $15.50 - $17.50 an hour
- 8 hour shift
- 18 years or older
- Spanish
- Sales
- Health insurance
- Dental insurance
Quick Apply
Shift Leader
Hungry Howie's Pizza —Kalamazoo, MI
- $13.50 - $16.00 an hour
- Part-time
- No education required
- Inventory management
- Fast casual restaurant
- Paid training
- Health insurance
Quick Apply
Shift Manager
Louie's Corner Bar —Kalamazoo, MI
- $16 - $20 an hour
- 8 hour shift
- Bar
- Casual dining restaurant
- Fast casual restaurant
- Health insurance
- 401(k)
Quick Apply
14d
Team Captain (Shift Leader)
Rally House —Portage, MI
- $15.35 - $18.00 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Merchandising
Quick Apply
3d
Shift Manager
Pizza Hut —Kalamazoo, MI
- Full-time
- 18 years or older
- Driver's License
- Quick service & fast food restaurant
Quick Apply
Shift Manager
Taco Bell —Kalamazoo, MI
- $12 - $24 an hour
- 18 years or older
- Mid-level
- High school diploma or GED
Quick Apply
Shift Manager
Checkers Drive-In Restaurants, Inc. —Kalamazoo, MI
- Extended hours
- Sales
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Shift Supervisor
CoreLife Eatery —Portage, MI
- $18 - $19 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- On-the-job training
Quick Apply

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Customer Service Team Lead

CCTA Metro
Kalamazoo, MI

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Job Details

Full-time
$22.09 - $24.52 an hour
4 days ago

Benefits

Paid training
Paid holidays
Dental insurance
Vision insurance
Bereavement leave

Qualifications

Employee relationship building
Driving

Full Job Description

Description/Distinguishing Features

$22.09-$24.52

Metro is looking for a compassionate and dedicated Customer Service Team Lead to provide high-quality customer service to community members visiting the Kalamazoo Transit Center. The Customer Service Team Lead will deliver outstanding customer service by handling inquiries, managing complaints, processing orders, and providing vital administrative and operational support. Whether in-person, over the phone, or by email, this position will interact with the public in a professional and positive manner.

If you’re detail-oriented, customer-focused, and ready to grow your career in public service, we want to hear from you. Apply today!

Offering Excellent Benefits

Paid training
Paid Holiday’s
Annual Leave
Paid Bereavement Leave
Medical Insurance
Dental Insurance
Vision Insurance
Pension Benefit
Deferred Compensation
Retirement Health Care Savings Program
Serving customers who live and work in the community

Metro is proud to be an equal employment opportunity employer and strives to provide a culturally diverse workforce. Metro does not discriminate in employment or services on the basis of race, creed, color, origin, age, sex, religion, marital status, sexual orientation, veteran status, or disability.

ESSENTIAL DUTIES/RESPONSIBILITIES

A qualified individual with a disability must be able to perform the essential functions of the position with or without reasonable accommodation.

Train new employees on the Indian Trails Ticketing System, AFM, Cisco Finesse, Metro services, and Metro apps and websites.
Create and manage new bus passes for inventory.
Develop and update schedules for intercity bus lines.
Assist customers with scheduling and routing questions in person and over the phone.
Receive and process payments made in person, by phone, and by mail.
Fulfill customer requests for bus schedules.
Balance cash drawers daily and document any discrepancies.
Assist with staff coverage during both scheduled and unscheduled absences.
Perform data entry duties as needed.
Provide support to Transportation personnel as required.
Assist IT staff in troubleshooting hardware and software issues.
Promote a safe work environment by identifying, documenting, and reporting safety or security concerns at the station.
Perform other duties as assigned.

The position will function under the general supervision of the Operations Planning and Customer Service Manager

JOB QUALIFICATIONS

Education and Experience:

High School diploma or equivalent preferred
Customer Service experience preferred
Stable work history
History of good attendance and punctuality
Minimum age of 18
Minimum 2 years of driving history
Oral and written communication skills
Interpersonal and customer relations skills

Ability to:

Learn and explain standard transit operating practices and procedures
Learn and practice safety rules and procedures required in the transportation of guests
Learn bus routes, schedules, street and locations with Metro Transit’s service area
Be flexible in handling changes
Understand and follow written and oral instructions
Work patiently with and demonstrate sensitivity to the elderly and those with disabilities
Resolve customer complaints courteously and tactfully
Establish and maintain cooperative and effective working relationships with other employees and the public
Be flexible to work varied shifts including days, nights, and weekends
Exercise sound judgement in stressful situations within scope of responsibilities

WORK CONDITIONS

Subject to inside environmental conditions; protection from weather conditions but not necessarily temperature changes.
Frequently in the general office environment; lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
Occasionally in an outdoor environment, outdoor temperatures may range from cold to hot seasonally, and there are some unpleasant conditions including exposure to noise, fumes, gases and odors from buses.

PHYSICAL REQUIREMENTS

Frequently required to use hands and fingers to handle, feel or operate office equipment, and reach with hands and arms.
Frequently required to stand for long periods of time.
Occasionally required to lift and/or move up to 50 pounds.
Required to frequently talk and hear.
Required to occasionally stand and walk.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

https://youtu.be/R3Zrhc69XYw

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shift leader jobs in parchment mi

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