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Personal Cruise Consultant (Outbound Cruise Sales) - Minnesota
Norwegian Cruise Line Holdings Ltd. —Minnesota
- $23,733 - $120,000 a year
- Weekends as needed
- Remote
- Background check
- Sales
- Marketing
- Paid training
- Health insurance
Quick Apply

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Personal Cruise Consultant (Outbound Cruise Sales) - Minnesota

Norwegian Cruise Line Holdings Ltd. -
Minnesota

Quick Apply

Job Details

Full-time
$23,733 - $120,000 a year

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Sales
Phone communication
High school diploma or GED
Inside sales
Time-based sales targets
Activity sales targets
Client interaction via phone calls

Full Job Description

About the Company

Norwegian Cruise Line is dedicated to providing exceptional travel experiences. Our mission is to deliver unparalleled service and create unforgettable memories for our guests.

About the Role

The role involves promoting sales to direct consumers by initiating calls, acting on leads and/or prospects to identify travel needs, present/explain Norwegian Cruise Line products, and make travel recommendations.

Responsibilities

Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.
Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
Builds and maintains effective relationships with new and existing consumers.
Maintains consumer prospect lists/contact database in order to identify client travel trends; proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities.
Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.
Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
Perform other job related functions as assigned.

Qualifications

High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred.

Required Skills

Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally.
Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries.
Must be able to multi-task and work in a high energy sales environment that is goal/quota driven.
Adherence to strictly enforced dress code required.

Preferred Skills

Minimum one year of sales experience; 2 years sales experience preferred. Cruise sales a plus.

Pay range and compensation package

The salary for this position starts at $23,732.80 plus uncapped commission through our sales incentive plan. Most team members earn $80k-$120k+ annually, with high performers earning even more. With no cap on your earning potential, the more you put in, the more you get out!

Equal Opportunity Statement

To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Job Type: Full-time

Pay: $23,733.00 - $120,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Application Question(s):

Have you ever worked for Norwegian Cruise Line, Oceania Cruises, or Regent Seven Seas Cruises?
Please note the hours are M-TH 10:50am-8pm Local Time and F 9am-6pm Local Time. Additional hours and weekend availability are expected. Would this work for you?

Education:

High school or equivalent (Required)

Experience:

Sales: 1 year (Required)

Location:

Minnesota (Required)

Work Location: Remote

Quick Apply

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Personal Cruise Consultant (Outbound Cruise Sales) - Minnesota

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