Top 104 Customer service associate Jobs in Parkersburg, Wv

Customer Service Representative (Self Storage)
Mini Mall US Storage Properties —Belpre, OH
- Computer literacy
- Mid-level
- High school diploma or GED
- 401(k) matching
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Sales/Customer Service Associate
Fanell Boys, Inc. —Parkersburg, WV
- $14 - $15 an hour
- Weekends as needed
- Background check
- Inventory management
- US work authorization
- Paid training
- Paid time off
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Customer Service/Account Specialist
VSP Technologies —Parkersburg, WV
- Full-time
- Office
- High school diploma or GED
- Business Administration
- Paid holidays
- Disability insurance
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14d
Customer Service Representative (Self Storage)
Mini Mall US Storage Properties —Parkersburg, WV
- Computer literacy
- Mid-level
- High school diploma or GED
- 401(k) matching
Quick Apply
Customer Service Representative - Market Street
WesBanco Bank, Inc. —Parkersburg, WV
- Microsoft Outlook
- Computer literacy
- Office
Customer Service Representative
Advance Sourcing Concepts LLC —Parkersburg, WV
- $18.25 an hour
- Contract
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Work from home
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Service Center Support PT
FedEx Freight —Parkersburg, WV
- $18.32 an hour
- Part-time
- Basic math
- Office
- High school diploma or GED
Customer Service Associate
Big Lots —Parkersburg, WV
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
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Customer Service Professional
Sizemore Insurance —Parkersburg, WV
- $14 - $25 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
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10d
Customer Service Associate
Sizemore Insurance —Parkersburg, WV
- $14 - $25 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Paid training
- Paid time off
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10d
Pharmacy Customer Service Associate
Walgreens —Vienna, WV
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Pharmacy Customer Service Specialist
Shrivers Pharmacy —Belpre, OH
- Cash register
- Entry level
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8d
Customer Service Representative (CSR)
Wetz Warehousing LLC —Marietta, OH
- Full-time
- Computer literacy
- Mid-level
- Windows
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8d
Customer Service Representative (Self Storage)
Mini Mall US Storage Properties —Marietta, OH
- Computer literacy
- Mid-level
- High school diploma or GED
- 401(k) matching
Quick Apply
Customer Service Representative - Parkersburg, WV
Wash-Rite Unlimited Express Wash —Parkersburg, WV
- $12 an hour
- Weekends as needed
- 18 years or older
- Driver's License
- In-person
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7d
Customer Service Representative - Marietta, OH
Wash-Rite Unlimited Express Wash —Marietta, OH
- $12 an hour
- Weekends as needed
- 18 years or older
- Cash register
- Driver's License
- Flexible schedule
Quick Apply
8d
Customer Service Associate I
Dollar Tree —Parkersburg, WV
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Call Center Representative
Wal-Bon of W VA Inc —Parkersburg, WV
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Typing
Quick Apply
Call Center Representative
Napolis —Parkersburg, WV
- $10 - $12 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Typing
Quick Apply
Customer Service/Sales
Home Depot —Vienna, WV
- Entry level

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Customer Service Representative (Self Storage)

Mini Mall US Storage Properties -
Belpre, OH

Quick Apply

Job Details

Benefits

401(k) matching

Qualifications

Property rent collection
Debt collection phone call
Physical security
Computer operation
Branding consistency
High school diploma or GED
Property management bookkeeping
Daily transaction recording
Productivity software
Collections account management

Full Job Description

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life’s transitions and treasures, while staying focused on leading the industry and challenging traditional norms.

Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team’s dedication is what enables us to deliver an exceptional service experience to our customers – both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.

Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.

Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers.

As a Customer Service Representative (Self Storage) at Mini Mall Storage, you will play a pivotal role in delivering outstanding service to our customers while overseeing the effective operation and maintenance of our storage facilities. Your responsibilities encompass lead management, sales, customer service, unit inventory, brand standards, security, delinquency management, auction processes, and daily business reconciliation.

WHAT WILL YOU DO?

Follow internal sales processes with potential customers to convert leads into sales/up sales through various channels, including phone, online, and walk-in.
Build and maintain strong relationships with current and prospective customers.
Address customer inquiries, concerns, and complaints promptly and professionally.
Facilitate the auction process for units with unpaid accounts and delinquency, adhering to legal and company guidelines.
Use market knowledge to understand the potential customer demographic for sales, and local competitors for pricing strategy development.
Facilitate the customer experience by completing their rental agreements, protection plans and applying appropriate discounts as applicable.
Maintain detailed records of sales activities, customer interactions, and transactions.
Ensure daily business reconciliation, accurately recording and managing rent payments, collections, and other financial transactions.
Identify, escalate, and participate in supporting property improvements and initiatives to optimize customer satisfaction and sales efficiency.
Conduct regular walkthroughs to manage unit inventory, ensure accurate tracking of unit availability, cleanliness, brand standard adherence, and facility feature functionality, including lighting and security cameras.
Other job duties as assigned.

WHAT WILL YOU NEED?

High school diploma or equivalent, with preference for previous sales, customer service, or property management experience.
Basic computer skills, including Microsoft Office proficiency.
Ability to work independently and collaboratively within a team.
Strong organizational and problem-solving capabilities, coupled with excellent interpersonal and communication skills.
Meticulous attention to detail in unit inventory management, brand standards, and security protocols.
Proficiency in effective delinquency management, including collection calls, auctions, and daily business reconciliation, while maintaining accuracy and reliability.
Successful completion of a criminal background check and verification of a Motor Vehicle Record.

WHAT DO WE OFFER?

We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and a discretionary bonus program.
We are committed to a safety-first work environment.

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email [email protected].

#Li-Onsite #MMUS1CS

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service associate jobs in parkersburg, wv

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Customer Service Associate

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Customer Service Representative (Self Storage)

Customer Service Representative - Parkersburg, WV

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Customer Service Associate I

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