Top 2850 Client services manager Jobs in Parkville Md

Customer Success Manager
Medisolv Inc —Clarksville, MD
- Full-time
- Remote
- Background check
- US work authorization
- Senior level
Quick Apply
3d
Client Account Manager
Enhanced Computing Solutions —Sparks, MD
- $65,000 - $70,000 a year
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
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Order Entry Administrator
Element Materials Technology —Hunt Valley, MD
- $24.00 - $31.25 an hour
- Mid-level
- Office
- Administrative experience
3d
Client Relationship Manager
Capital Services —Towson, MD
- $80,000 - $110,000 a year
- Weekends as needed
- Hybrid work
- 7 years
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Surety/Bond Insurance Producer
Trucordia —Cockeysville, MD
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
Private Client Advisor
Trucordia —Cockeysville, MD
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Commercial Insurance Construction Advisor
Trucordia —Baltimore, MD
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Data Scientist (Various Levels)
Agile Defense —Fort Meade, MD
- $120,000 - $170,000 a year
- Computer Science
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Director, Veteran Housing Services
ST VINCENT DE PAUL OF BALTIMORE INC —Baltimore, MD
- $70,000 - $79,000 a year
- Full-time
- Ability to lift 50 pounds
- Driver's License
- Bachelor's degree
Quick Apply
Commercial Insurance Advisor
Trucordia —Cockeysville, MD
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Construction Project Manager
Nichols Contracting Inc. —Columbia, MD
- $100,000 - $120,000 a year
- Full-time
- Construction site
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
HVAC Mechanical Estimator
J&J Mechanical, Inc —Belcamp, MD
- From $65,000 a year
- Extended hours
- Pass drug screening
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
14d
Project Assessor - Energy
Bureau Veritas —Baltimore, MD
- 8 hour shift
- Ability to walk for extended periods
- Engineering
- 3 years
Project Manager - Heavy Civil Construction
DXI Construction Company —Churchville, MD
- $90,000 - $130,000 a year
- Full-time
- Construction site
- Customer service
- 5 years
- Health savings account
- Health insurance
Quick Apply
Mid-Atlantic Regional Senior Construction Mgr - Eastern Region
Whitman, Requardt & Associates, LLP —Baltimore, MD
- $125,000 - $205,000 a year
- Overtime
- Microsoft Excel
- Microsoft Access
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
Operations Manager - TS/SCI with Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $128,039 - $173,229 a year
- 5 years
- Engineering
- Databases
- Paid time off
- 401(k) matching
Project Manager - Flooring Installation
TF Andrew Carpet One Floor & Home —Hanover, MD
- From $85,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- English
- Mileage reimbursement
- Health insurance
Quick Apply
4d
Community Dietitian
Moveable Feast, Inc. —Baltimore, MD
- From $32.68 an hour
- Full-time
- Background check
- Microsoft Outlook
- HIPAA
- AD&D insurance
- Disability insurance
Quick Apply
Senior Land Development Project Manager - STV
David Joseph & Company —Owings Mills, MD
- $156,000 - $200,000 a year
- Full-time
- Microsoft Excel
- 11+ years
- Master's degree
- Health savings account
- AD&D insurance
Quick Apply
Project Manager - Building Design
Whitman, Requardt & Associates, LLP —Baltimore, MD
- $175,000 - $210,000 a year
- Full-time
- Engineering
- 11+ years
- Office
- Health savings account
- Paid holidays

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client services manager jobs near parkville md

Customer Success Manager

Medisolv Inc -
Clarksville, MD

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Employee relationship building

Full Job Description

Who We Are

Medisolv is a national leader in healthcare quality data management solutions for hospitals and providers. Its all-in-one quality management platform, ENCOR, helps healthcare organizations advance patient care by measuring and improving their performance on more than 500 national quality and safety measures, including those required by the Centers for Medicare and Medicaid, The Joint Commission, private payers, and state agencies. Medisolv now serves more than 1,800 hospitals and 15,000 providers nationwide. As part of a recent investment by Bessemer Venture Partners Forge in 2023, the company is undergoing a period of transformation and growth.

What You’ll Do to Make an Impact

As a Customer Success Manager (CSM), you will be a strategic partner for healthcare organizations across the country, guiding them through the intricacies of quality measure reporting with clarity and assurance. You serve as a trusted advisor, ensuring client value, satisfaction, and sustained success with Medisolv’s SaaS solutions.

Build and maintain strong relationships with stakeholders at all organizational levels, from Executives to Quality Managers, ensuring full utilization of Medisolv’s solutions.
Leverage commercial expertise to identify and pursue opportunities for partnership expansion through renewals, cross-selling, and upselling, always aligning efforts with each organization’s objectives.
Safeguard data accuracy and integrity within Medisolv applications, enabling clients to enhance care quality and meet federal regulatory requirements.
Combine expertise with proactive relationship management to help healthcare organizations achieve compliance and improve patient outcomes using Medisolv’s solutions.
Demonstrate a strong understanding of quality measures and communicate effectively about them across all organizational levels.
Troubleshoot issues efficiently, take the initiative, ensure excellent service, think creatively, and thrive in a dynamic environment where every day brings new challenges.
Collaborate with internal teams to address data accuracy and integrity, using expertise to educate stakeholders and improve service delivery.
Strengthen strategic account engagement by identifying opportunities for cross-selling, upselling, and renewals to drive customer satisfaction and retention.
Monitor account health and represent client interests within Medisolv, providing actionable feedback and working cross-functionally to enhance products and services for long-term client success.
Build and maintain trusted relationships with executive stakeholders by understanding their goals, workflows, and challenges.
Proactively engage clients through structured meetings and business reviews, guiding them through Medisolv’s solutions and ensuring they are informed about relevant quality measures.

What You’ll Accomplish - Your Performance Objectives

First 60 days:

Complete product training
Build relationships with assigned clients, introducing yourself as their new primary contact to establish trust
Review customer account history, current challenges to inform an engagement strategy
Learn Customer Success processes and systems for engaging with customers

First 3 months:

Conduct initial customer QBRs and regular engagements, focusing on their satisfaction, key challenges and goals
Identify and address any immediate issues with data accuracy and application performance
Begin exploring any potential cross sell opportunities within your assigned accounts

First 6 months:

Develop and execute on customer strategies to expand relationships and deepen engagements
Own the renewal process for allocated customers
Drive customer success by proactively tracking and improving customer health to unlock referenceable customers and unlock opportunities

First 12 months:

Establish yourself as allocated customers Trusted Partern, leading to strong retention and renewal rates
Drive account growth through cross-sell and upsell efforts
Build customer success stories and best practices – sharing with marketing and sales

Who We’re Looking For - The Competencies That Matter

Action-oriented team player who finishes what they start.
Collaborative and empathetic, eager to build relationships across teams.
Flexible and adaptable in a fast-changing environment.
Growth mindset with resilience and curiosity.
Demonstrated knowledge of quality data and measurement standards is required.

How to be a Medisolver – Our Values

Customer Success Obsession
All-Star Team Collaboration
Continuous Improvement through Curiosity & Data-Driven Learning
Courage with Kindness
Execution Focus: We Do Business, Not Just Talk Business

Ready to play a pivotal role in shaping Medisolv’s future by driving innovative solutions in healthcare quality management? Apply now to join our dynamic team and help make a lasting impact!

All candidates must successfully pass a pre-employment background check and be legally authorized to work in the United States. Sponsorship is not available.

Quick Apply

Refine Your Search

client services manager jobs in parkville md

Customer Success Manager

Client Account Manager

Order Entry Administrator

Client Relationship Manager

Surety/Bond Insurance Producer

Private Client Advisor

Commercial Insurance Construction Advisor

Data Scientist (Various Levels)

Director, Veteran Housing Services

Commercial Insurance Advisor

Construction Project Manager

HVAC Mechanical Estimator

Project Assessor - Energy

Project Manager - Heavy Civil Construction

Mid-Atlantic Regional Senior Construction Mgr - Eastern Region

Operations Manager - TS/SCI with Poly

Project Manager - Flooring Installation

Community Dietitian

Senior Land Development Project Manager - STV

Project Manager - Building Design

I want to receive the latest job alert for client services manager in parkville md

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