Technical Account Manager
Reality Defender —New York, NY
- $120,000 - $160,000 a year
- Full-time
- Remote
- Mid-level
- Machine learning
- Python
- Commuter assistance
- Health savings account
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3Shape —New Providence, NJ
- Remote
- Computer Science
- Up to 50% travel
- Mid-level
- Health insurance
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n8n —New York, NY
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Trunk Tools, Inc. —New York, NY
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CoreWeave —Livingston, NJ
- $153,000 - $204,000 a year
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- 5 years
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Technical Account Manager, Google Cloud Consulting
Google —New York, NY
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Manager of Data Platform Engineering
Atlantic Health System —Morristown, NJ
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Senior Technical Account Manager - Exchanges
Bloomberg —New York, NY
- $90,000 - $125,000 a year
- Computer Science
- 5 years
- Finance
- Paid holidays
- Disability insurance
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Technical Account Manager
Harmony —New York, NY
- $120,000 - $170,000 a year
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- Office
- SQL
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BUSINESS TECHNOLOGY MANAGER - AVIATION INSURANCE
United States Aviation Underwriters, Inc./USAIG —New York, NY
- $140,000 - $200,000 a year
- Full-time
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- Background check
- Azure
- Computer Science
- Health savings account
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Outside Sales Account Manager
Ridgewood Station Cafe —Lodi, NJ
- $80,000 - $120,000 a year
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- English
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Architectural Acoustics Sales
BASWA acoustic —New York, NY
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Managed Services Help Desk Manager
Network Right —New York, NY
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- 5 years
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Kuehne —Kearny, NJ
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- Online Application
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1d
Salesforce Administrator
CGP&H, LLC —New Jersey
- $80,000 - $90,000 a year
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Inside Sales - Electronics & Semiconductor (Chicago, NJ, Bay Area)
Elements Solutions Inc —Piscataway, NJ
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Channel Development & Strategic Business Development Manager (BDM)
HQTS Group Ltd. —New York, NY
- $5,000 - $7,000 a month
- Full-time
- Remote
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Account Manager (ENT/Strategic) (Hybrid)
KnowBe4 —New York, NY
- $200,000 - $210,000 a year
- Background check
- Computer Science
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Data Science Manager - AI Trainer
DataAnnotation —East Newark, NJ
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
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- Mid-level
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Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
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Quick Apply

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technical account manager jobs near parsippany nj

Technical Account Manager

Reality Defender
New York, NY

Apply Now

Job Details

Full-time
$120,000 - $160,000 a year

Benefits

Commuter assistance
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Happy hour
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Managing customer accounts
Network troubleshooting
Customer relationship building
Client onboarding
Procedural guides
Startup experience
Computer vision
cURL
Account development
Mid-level
Incident Escalation
Post-sales issue resolution
Managing clients in a customer support role
Technical solutions implementation
Collaboration with product development teams
Machine learning
Decision making
SDKs
Technical customer support solution
Providing product information
Red flag analysis
Cybersecurity
Online help documentation
Account management
Postman (API platform)
Developing technical user guides
Python
Pre-sales
Stakeholder relationship building
Debugging

Full Job Description

Who we are.

Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time.

Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes.

YouTube: Reality Defender Wins RSA Most Innovative Startup

The Technical Account Manager Role.

Reality Defender is hiring a Technical Account Manager to be the technical backbone of our customer relationships. This role reports to the Director of Customer Support and works closely with Engineering and Product to keep our enterprise, financial, and government customers confident in what our platform tells them. You'll own the technical health of a portfolio of accounts — from onboarding and integration through ongoing support — and you'll be a critical link between what customers experience in the field and what we build next.

Responsibilities include:

Own onboarding, integration support, and ongoing technical health for a portfolio of customer accounts
Set up and configure customer integrations directly — API auth, webhooks, sandbox environments
Reproduce and diagnose integration failures — tracing API calls, reading logs and stack traces, isolating whether an issue is customer-side config, network/infra, or a product bug
Translate model behavior into plain language for customers — explaining confidence scores, detection limitations, and edge cases clearly and accurately
Drive technical escalations end-to-end, coordinating with Engineering and setting clear expectations with customers until resolution
Write and debug integration code snippets to unblock a stuck implementation or demonstrate a fix
Build documentation, runbooks, and integration guides that reduce repeat questions and let the relationship scale beyond you
Flag at-risk accounts early, before a technical issue becomes a trust or retention issue
Partner with Product and Engineering to turn field patterns — false positives/negatives, integration friction, feature gaps — into actionable input
Support pre-sales and renewal conversations with technical credibility when needed
Contribute to internal enablement so the broader CS team can handle more technical questions without escalation

Who you are.

You have 4+ years in a technical account management, solutions engineering, or senior technical support role, ideally with API-based or ML/AI products
You can independently stand up an API integration — auth, webhooks, sandbox/test calls — and debug it when it breaks, using tools like Postman/curl, log traces, and basic scripting (Python or similar). You don't wait for engineering to tell you where the failure is; you find it first.
You have a track record of owning relationships with both technical and non-technical stakeholders at the same account
You've worked cross-functionally with engineering and product, and you know how to turn complaints into signal they can act on
You have good judgment under ambiguity — you're often the first to know something's wrong before there's a clean explanation for it

Preferred, but not required:

You have a background in trust & safety, security, fraud, or content moderation
You have experience with computer vision, ML model behavior, or working alongside data science teams
You've built or debugged a webhook-based integration, OAuth/API key flow, or SDK implementation from scratch
You've worked at a startup where you built the process rather than inherited one

What we offer.

Reality Defender offers the following benefits to all our employees, regardless of location:

Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents
Dental and Vision plans with 100% premium coverage for employees and their dependents
Short/Long-term disability and life insurance plans with 100% premium coverage for employees
FSA/HSA and 401k programs
Equity compensation
20 days of PTO per year
12 weeks of Parental Leave
Learning and Development budget
Monthly wellness benefits
Annual company-sponsored offsite

For employees working from Reality Defender’s HQ in NYC, we offer the following benefits:

Daily in-office lunch through UberEats
Commuter benefits
Remote Fridays
Happy Hours and other local events

Compensation Range: $120K - $160K

Apply Now

Refine Your Search

technical account manager jobs in parsippany nj

Technical Account Manager

Technical Account Manager, Labs

Technical Account Manager (Remote US)

Technical Account Manager

Technical Solutions Manager

Technical Account Manager, Google Cloud Consulting

Manager of Data Platform Engineering

Senior Technical Account Manager - Exchanges

Technical Account Manager

BUSINESS TECHNOLOGY MANAGER - AVIATION INSURANCE

Outside Sales Account Manager

Architectural Acoustics Sales

Managed Services Help Desk Manager

Senior Manager ERP Systems & Architecture

Salesforce Administrator

Inside Sales - Electronics & Semiconductor (Chicago, NJ, Bay Area)

Channel Development & Strategic Business Development Manager (BDM)

Account Manager (ENT/Strategic) (Hybrid)

Data Science Manager - AI Trainer

Software Support Technician

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