Top 1711 Customer experience leader Jobs in Pasadena, Ca

Store Leader
Crate and Barrel —Pasadena, CA
- $83,000 - $110,000 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
- Store discount
- Disability insurance
4d
Lead, Product Support & Customer Experience
National Research Group —Culver City, CA
- $120,000 - $180,000 a year
- Full-time
- Remote
- 7 years
- SQL
- Continuous improvement
- Paid parental leave
- Dental insurance
Customer Care Lead
Madhappy —Los Angeles, CA
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Lead Airport Agent - Customer Service
Envoy Air Inc. —Los Angeles, CA
- $32.65 an hour
- Weekends as needed
- Microsoft Word
- 18 years or older
- Computer literacy
- Life insurance
Lead Technician/ First Responder
Najera Environmental Inc dba 1 Stop Restoration —Santa Fe Springs, CA
- $22 - $28 an hour
- Full-time
- Clean driving record
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Lead (Bilingual Mandarin)
Clever Care Health Plan —Arcadia, CA
- $26.15 - $30.53 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Mobility Solutions Lead
Flux Consulting Group LLC —Inglewood, CA
- From $22 an hour
- Part-time
- 18 years or older
- Customer service
- Mid-level
Quick Apply
Lead Automotive Technician
Glenn's Auto Service —Downey, CA
- $90,000 - $100,000 a year
- Full-time
- ASE Certification
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Lead .Net Engineer
AgreeYa Solutions —West Los Angeles, CA
- Up to $75 an hour
- Contract
- Hybrid work
- 8 years
- Team management
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
12d
In-Home Sales Representative – Leads & Appointments Provided
CPR Home Solutions —Santa Fe Springs, CA
- $75,000 - $200,000 a year
- Weekends as needed
- Driver's License
- Travel
- US work authorization
- Opportunities for advancement
- Flexible schedule
Quick Apply
Restaurant Shift Leader Bellflower
EL GALLO GIRO —Bellflower, CA
- $20 - $23 an hour
- Weekends as needed
- Spanish
- Sales
- Restaurant management
- Paid training
- Health insurance
Quick Apply
Lead Nail Technician - West Hollywood and Beverly Hills
Townhouse —Beverly Hills, CA
- $28 - $29 an hour
- Full-time
- Cosmetology License
- Customer service
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Shift Lead Retail Sales - Car Keys (Weekly Bonuses)
Triumphant Ventures inc. —Cypress, CA
- $660 - $1,700 a week
- Full-time
- Background check
- Mid-level
- Driver's License
Quick Apply
4d
Territory Field Lead
TROC —Fullerton, CA
- $70,000 - $77,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
10d
Key Accounts Project Lead
Leftbank Art —La Mirada, CA
- $26 - $30 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Sr Principal SW IPT Lead/CAM
Northrop Grumman —Los Angeles, CA
- $142,200 - $213,400 a year
- Overtime
- 6 years
- Master's degree
- Supervising experience
- Paid holidays
- Disability insurance
Shift Lead Retail Sales - Car Keys (Weekly Bonuses)
Triumphant Ventures inc. —La Habra, CA
- $660 - $1,700 a week
- Full-time
- Background check
- Mid-level
- Driver's License
Quick Apply
4d
Roofing Sales Representative (Company Provided Leads) $120,000 - $300,000+ | No Door Knocking (b)
Roof Repair Specialist —Los Angeles County, CA
- $120,000 - $350,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Paid training
- Fuel card
Quick Apply
Staff Software Engineer - Thread Lead
Northrop Grumman —El Segundo, CA
- $144,900 - $265,600 a year
- Overtime
- 8 years
- Doctor of Philosophy
- Travel
- Paid holidays
- Disability insurance
Senior Principal IPT Lead
Northrop Grumman —Los Angeles, CA
- $142,200 - $213,400 a year
- Overtime
- Master's degree
- Supervising experience
- Doctor of Philosophy
- Paid holidays
- Disability insurance

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Store Leader

Crate and Barrel -
Pasadena, CA

Apply Now

Job Details

Full-time
$83,000 - $110,000 a year
4 days ago

Benefits

Store discount
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one
Life insurance

Qualifications

Customer communication

Full Job Description

Location: Pasadena, California

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too.

Confident, strategic, and passionate about retail and home design, Store Leaders drive results through people and performance. In this role, you’ll lead a high-performing team dedicated to delivering exceptional customer experiences and driving profitability. You’ll ensure a relentless focus on customer satisfaction through engaging in-store interactions, while planning and prioritizing daily operations to achieve topline results and manage expenses effectively. By fostering team talent, implementing new processes, and coaching future leaders, you’ll build a culture of accountability, growth, and innovation. Through clear strategy and delegation, you’ll bring initiatives to life and deliver consistent, measurable success.

A day in the life as a Store Leader...

Lead the Assistant Store Leaders and Team Leaders in setting and maintaining sales, customer service and visual merchandising goals and standards for all associates.
Guide, align and communicate the store business goals as well as the company mission, goals, and initiatives to all store associates.
Establish and communicate, and manage all critical metrics and expectations within the store, including but not limited to, sales, visual standards, safety, loss prevention, human resources, payroll and scheduling budgets, and training.
Establish priorities and set direction for the store by conducting weekly walkthroughs in conjunction with the Assistant Store Leaders and Team Leaders.
Achieve established goals, identify and analyze problems, and offer solutions that produce positive results.
Coach the Assistant Store Leaders and Team Leaders to create individual development plans for all team associates.
Address all associate relations-related issues effectively, being sensitive to issues that need to be addressed by the Area/Regional Leader.
Communicate with area/regional management on a regular basis and actively participate in meetings and conference calls.
Encourage and foster collaboration, cooperation, and co-ownership across all business channels.
Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.
Ensure all customers are provided gracious, quick and efficient service. Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
Other duties as assigned.

What you'll bring to the table...

Excellent reading and written language skills (English)
Strong communication and interpersonal skills
Excellent organizational and time management skills
Strong proactive problem solving skills
Demonstrated ability to set expectations and hold others accountable
Strong delegation skills in support of execution and driving results
Proven ability to build a culture focused on success and teamwork
Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed.
Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed.
Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly.
Ability to be in the store as the Leader on Duty multiple times a week.
Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management.

We'd love to hear from you if you have…

3+ years customer service or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices

Starting Rate: $83,000.00 - $110,000.00

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Job ID R26185 Date posted 08/20/2026 Position Type Full Time

Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

Medical/Dental/Vision
Life insurance and Disability
Retirement and 401(k) match
Paid time off, wellness time and volunteer time
Merchandise discount and EAP resources
Tuition Reimbursement

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits

Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Questions? Please reach out to [email protected]

Apply Now

Refine Your Search

customer experience leader jobs in pasadena, ca

Store Leader

Lead, Product Support & Customer Experience

Customer Care Lead

Lead Airport Agent - Customer Service

Lead Technician/ First Responder

Customer Service Representative Lead (Bilingual Mandarin)

Mobility Solutions Lead

Lead Automotive Technician

Lead .Net Engineer

In-Home Sales Representative – Leads & Appointments Provided

Restaurant Shift Leader Bellflower

Lead Nail Technician - West Hollywood and Beverly Hills

Shift Lead Retail Sales - Car Keys (Weekly Bonuses)

Territory Field Lead

Key Accounts Project Lead

Sr Principal SW IPT Lead/CAM

Shift Lead Retail Sales - Car Keys (Weekly Bonuses)

Roofing Sales Representative (Company Provided Leads) $120,000 - $300,000+ | No Door Knocking (b)

Staff Software Engineer - Thread Lead

Senior Principal IPT Lead

I want to receive the latest job alert for customer experience leader in pasadena, ca

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