Top 16 Helpdesk engineer Jobs in Pasadena, Ca

Bilingual Mandarin IT Engineer
Gigacloud Technology(USA) Inc —El Monte, CA
- $60,000 - $80,000 a year
- Overtime
- Computer Science
- Software troubleshooting
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
3d
IT Support Specialist
Paradigm Treatment Centers —Los Angeles, CA
- $35 - $40 an hour
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
14d
IT Operations Engineer
US Metro Bank —Los Angeles, CA
- $65,000 - $85,000 a year
- Weekends as needed
- Research
- High school diploma or GED
- Travel
Quick Apply
Technical Support Engineer (SysOps)
Vast.ai —Los Angeles, CA
- $90,000 - $130,000 a year
- Weekends as needed
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Desktop Support Technician - LAX Airport
ESP Global Services Limited —Los Angeles, CA
- $25 - $27 an hour
- 8 hour shift
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Design Network Engineer
Los Angeles Unified School District —Los Angeles, CA
- $75.59 - $92.96 an hour
- Online Application
- 6 years
- Computer Science
- Schematics
- Paid holidays
- Health insurance
Legal Workplace Support Specialist
Ricoh —Los Angeles, CA
- Full-time
- Hybrid work
- Hospitality
- Mid-level
- Office
22h
Site Reliability Engineer, Client Platform
Hadrian Automation —Los Angeles, CA
- $164,000 - $270,000 a year
- Full-time
- Computer Science
- APIs
- Senior level
- Health insurance
- Dental insurance
Senior Data Engineer
Intratek Computer Inc —Los Angeles, CA
- Contract
- SQL
- Military encouraged
- Scripting
- Paid holidays
- Health insurance
GPS HST Software Engineer III
Deloitte —Los Angeles, CA
- $107,900 - $179,900 a year
- Full-time
- 7 years
- Bachelor's degree
- Team management
Network Support Engineer
Zenlayer, Inc —Diamond Bar, CA
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
Complex Project Manager
Los Angeles Unified School District —Los Angeles, CA
- $126,300 - $156,700 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid holidays
- Health insurance
9d
Automation Technician II
DHL eCommerce —Whittier, CA
- $28.83 - $38.44 an hour
- Writing skills
- Mid-level
- Ability to climb stairs
- Health savings account
- Paid holidays
Director, Shopify Engineering
Ritual —Los Angeles, CA
- $183,000 - $220,000 a year
- Full-time
- Remote
- Writing skills
- System design
- Product management
- Paid holidays
- Health insurance
Quick Apply
18h
Security Engineering Manager
Northwood Space —Los Angeles, CA
- $156,000 - $232,000 a year
- Full-time
- System design
- AWS
- Continuous improvement

More jobs to discover

Find similar jobs that you might be interested in.

Technical Appliance Support Advisor
THOR GROUP —Montclair, CA
Be able to send and receive emails, SMS and answer trouble shooting questions, attach files and send service providers needed information.
$60,000 - $85,000 a year
Quick Apply
E-Commerce Customer Service Agent
Clearly Filtered, Inc. —Rancho Santa Margarita, CA
2+ years of experience in e-commerce/SaaS customer support, technical support, or similar roles required. Translate technical knowledge into simple, customer-…
$33.50 - $35.50 an hour
13d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk engineer in pasadena, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk engineer jobs near pasadena, ca

Legal Secretary jobs in Los Angeles, CA

Data Engineer jobs in Los Angeles, CA

Desktop Support Technician jobs in Los Angeles, CA

Technical Support Engineer jobs in Los Angeles, CA

Site Reliability Engineer jobs in Los Angeles, CA

Director Of Engineering jobs in Los Angeles, CA

IT Engineer jobs in Los Angeles, CA

Network Engineer jobs in Diamond Bar, CA

Senior Software Engineer jobs in Los Angeles, CA

IT Support Specialist jobs in Los Angeles, CA

Security Supervisor jobs in Los Angeles, CA

Project Manager jobs in Los Angeles, CA

Network Engineer jobs in Los Angeles, CA

Legal Secretary jobs in Atlanta, GA

Legal Secretary jobs in Cleveland, OH

Legal Assistant jobs in Puerto Rico

Legal Nurse Consultant jobs in New York State

Legal Secretary jobs in Syracuse, NY

Legal Secretary jobs in Morris County, NJ

Legal Assistant jobs in Dallas, TX

Bilingual Mandarin IT Engineer

Gigacloud Technology(USA) Inc -
El Monte, CA

Quick Apply

Job Details

Full-time
$60,000 - $80,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Safety equipment provided
Life insurance
Retirement plan

Qualifications

Application Integration
Professional networking
Mandarin
Computer operation
Software troubleshooting
Team leadership
Meraki
IT service management
English
Research
Production systems
Bachelor's degree
Cloud-based systems
Distributed systems
Conflict management
TCP/IP
Information Technology
Database software proficiency

Full Job Description

Job Summary:

Reporting to the IT Manager, the IT Engineer is responsible for troubleshooting a broad range of technical issues, including network connectivity, warehouse equipment, and API/EDI integration communications. Working under limited supervision, the IT Engineer designs develop, troubleshoots, and debug moderately complex systems. They collaborate with internal and external stakeholders to brainstorm, design, develop, and implement new solutions. Additionally, they suggest tools, technologies, and best practices to drive continuous improvements in existing systems and networks. Overtime, including weekends, may be required.

Job Expectations

Collaborate with internal and external stakeholders to brainstorm, design, develop, and implement innovative solutions.
Recommend tools, technologies, and best practices to drive continuous improvement in existing systems and networks.
Design, develop, troubleshoot, and debug moderately complex systems with limited supervision.
Manage IT assets in a warehouse environment, including smartphones, desktops, laptops, and printers.
Run diagnostic programs for troubleshooting and monitoring purposes.
Participate in communication and coordination during API or EDI integration processes with customers.
Work across cross-functional teams (e.g., Warehouse, Application Engineering, Business Teams) to address high-impact incidents urgently and accurately.
Build relationships with the Warehouse Operations team by understanding workflows and effectively assisting with technical issues.
Independently research, ask clarifying questions, gather data, and resolve issues using a data-driven approach.
Prioritize and resolve tickets in the IT Helpdesk CRM (Fresh Service), ensuring timely updates and resolutions for local and remote users.

The duties and responsibilities described above may provide only a partial description required of this position. This is not a complete list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities Required

Ability to work effectively in a team and independently with minimal supervision.

Strong understanding of cloud computing principles and production applications in cloud environments.

Knowledge of programming concepts, API design, and distributed applications

Proficiency in SQL and relational database systems such as MySQL or PostgreSQL.

Demonstrated accountability, problem-solving, and decision-making skills.

High attention to detail and accuracy.

Strong leadership and conflict resolution abilities.

Excellent verbal and written communication skills.

Bilingual fluency in English and Chinese Mandarin is highly desirable.

Equipment Knowledge:

Proficiency in T-SQL programming.

Experience in network configuration, including setup and troubleshooting.

Familiarity with Active Directory setup and configuration.

Knowledge of TCP/IP and various Internet communication protocols.

Experience deploying network hardware, including printers, routers, and switches.

General proficiency in using computer systems independently.

Experience Requirements

Minimum of 2 years of relevant experience in IT or engineering environments.

Preferred Knowledge, Skills and Abilities

Wireless survey experience or certification such as ECSE is a plus.

Education Requirements

Bachelor’s degree in computer science, Engineering, Information Systems, or a related field. Equivalent formal training or work experience will be considered.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing in this position, the employee may be required to:

Frequently we see periods of prolonged sitting and repetitive motions due to use of computer equipment and telephones.

Occasionally lift and/or carry up to 25 lbs.

Occasionally stand, walk, squat, kneel, twist at the waist, use hands for fine manipulation, pushing & pulling, reaching above and below shoulder level.

Occasionally climb stairs to reach second-floor office locations.

Occasionally, use a scissor lift to troubleshoot network issues at a high location.

Occasionally travel by airplane and/or automobile to U.S. domestic destinations

Work Environment

Work performed indoors in an office facility with temperatures subject to normal environmental conditions.

Certain office locations are adjacent to warehouse facility spaces with temperatures subject to normal environmental conditions.

The noise level of the office environment is low.

Personal Protective Equipment (PPE) is provided.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
What's your salary expectation?

Education:

Bachelor's (Preferred)

Experience:

IT service management: 2 years (Required)

Language:

Fluent English and Mandarin (Required)

Ability to Commute:

El Monte, CA 91731 (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk engineer jobs in pasadena, ca

Bilingual Mandarin IT Engineer

IT Support Specialist

IT Operations Engineer

Technical Support Engineer (SysOps)

Desktop Support Technician - LAX Airport

Design Network Engineer

Legal Workplace Support Specialist

Site Reliability Engineer, Client Platform

Senior Data Engineer

GPS HST Software Engineer III

Network Support Engineer

Complex Project Manager

Automation Technician II

Director, Shopify Engineering

Security Engineering Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk engineer in pasadena, ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected