Top 293 It support Jobs in Pasadena, Ca

IT Support Analyst
Aurora World, Inc. —Pico Rivera, CA
- $28 - $34 an hour
- Full-time
- Google Workspace
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Technician
Open Arms Community Health and Service Center —Los Angeles, CA
- $21 - $24 an hour
- Part-time
- Google Workspace
- Management
- No background check
Quick Apply
Helpdesk Technician
DKKD Staffing —Los Angeles, CA
- $75,000 a year
- Email
- Hybrid work
- Azure
- Mid-level
- Windows
Technical Support Technician
Omni Staffing —Inglewood, CA
- $24 - $29 an hour
- Full-time
- Spanish
- English
- Research
- 401(k)
- Paid time off
Quick Apply
Senior Media Delivery Operations Specialist
Disney Entertainment and ESPN Product & Technology —Santa Monica, CA
- $80,700 - $108,100 a year
- On call
- Computer Science
- 5 years
- SQL
10d
IT Helpdesk Support
SKIMS —Los Angeles, CA
- $100,000 - $110,000 a year
- Weekends as needed
- Up to 50% travel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Desktop Support Analyst
Cerity Partners —Pasadena, CA
- $90,000 a year
- Email
- Hybrid work
- Mid-level
- Windows
- 3 years
- Commuter assistance
- Dental insurance
IT Support Specialist
Paradigm Treatment Centers —Los Angeles, CA
- $35 - $40 an hour
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Help Desk Analyst
Din Tai Fung North America —Arcadia, CA
- $28.10 - $33.65 an hour
- Weekends as needed
- Hybrid work
- Hospitality
- 18 years or older
- Google Workspace
- Health savings account
- Health insurance
14d
TEMPORARY NETWORK SUPPORT ANALYST (INFORMATION TECHNOLOGY SERVICES)
LA Metro —Los Angeles, CA
- $32.37 - $48.53 an hour
- Temporary
- Microsoft Outlook
- Computer Science
- Writing skills
- Paid jury duty
- AD&D insurance
2d
Helpdesk Operator (Temp)
Panda Restaurant Group —Rosemead, CA
- $24.00 - $30.50 an hour
- Email
- Hybrid work
- High school diploma or GED
- Entry level
- 401(k) matching
- Gym membership
Quick Apply
Help Desk Technician 1
MATT Construction —Santa Fe Springs, CA
- $36 - $43 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
PC Desktop Support Analyst I (on-site)
AHMC Healthcare —Alhambra, CA
- $25.44 - $31.83 an hour
- Full-time
- Computer science
- Computer Science
- HIPAA
IT Support Technician
Karman Space & Defense —South El Monte, CA
- $28 - $37 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
1d
IT Support Specialist
L A Federal Credit Union —Glendale, CA
- $26.51 - $38.75 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
13d
IT Support Coordinator (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $36 - $50 an hour
- Contract
- Computer literacy
- Mid-level
- Criminal background check
- Wellness program
- Health insurance
18h
IT Support Technician
SpaceX —Hawthorne, CA
- $29 - $45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid parental leave
- Employee stock purchase plan
Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
IT Support Specialist (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
- Health insurance
- Dental insurance

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IT Support Analyst

Aurora World, Inc. -
Pico Rivera, CA

Quick Apply

Job Details

Full-time
$28 - $34 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Retirement plan

Qualifications

Teamwork
Windows
Technical support
Attention to detail
Desktop administration
CompTIA A+

Full Job Description

Position Overview:

Aurora World is seeking a skilled and proactive IT Support Analyst with 2–5 years of experience to provide essential technical support while contributing analytical insights and ideas to improve our IT systems and processes. This role blends hands-on helpdesk support with problem-solving and collaboration, requiring someone who can troubleshoot issues efficiently, identify root causes and patterns, and serve as a key partner for the IT lead in a fast-paced environment driven by steady company growth.

Key Responsibilities:

Provide helpdesk support for hardware, software, network, and application issues via phone, email, and in-person.
Diagnose and resolve end-user technical problems involving hardware, software, and connectivity.
Manage and document support tickets, ensuring timely resolution and follow-up.
Perform root cause analysis on recurring issues and recommend process improvements or preventive measures.
Assist with IT projects such as software deployments, hardware upgrades, user onboarding, and system documentation.
Monitor IT systems for trends and potential issues; provide actionable insights and reports.
Collaborate with the IT lead on evaluating tools, optimizing workflows, and implementing new technologies.
Create and maintain knowledge base articles and deliver basic user training on IT best practices.
Ensure compliance with security policies and assist with basic cybersecurity awareness.

Qualifications:

2–5 years of hands-on experience in IT support, help desk, or desktop support.
Degree in a related field is a plus.
Strong troubleshooting skills across hardware, software, networking, and Google Workspace/Microsoft environments.
Analytical mindset with the ability to identify patterns and suggest improvements.
Excellent customer service and communication skills, both written and verbal.
Highly organized with the ability to manage multiple priorities effectively.

Preferred Skills & Experience:

CompTIA A+, Network+, or equivalent.
Experience with Active Directory, Google Workspace, Microsoft Windows Server, SQL Server, and basic scripting.
Familiarity with IT asset management and inventory processes.
Experience with Cisco and Ubiquiti network devices is a plus.
Basic knowledge of cloud services such as Google Drive, Backblaze, etc.

Key Traits for Success:

Problem-solver with strong analytical and diagnostic skills.
Patient and end-user focused with a collaborative and innovative outlook.
Proactive, detail-oriented, and eager to contribute ideas.
Adaptable and quick-thinking in a dynamic environment.
Growth mindset with an interest in expanding technical knowledge.

Pay: $28.00 - $34.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Experience:

Technical support: 2 years (Required)

Ability to Commute:

Pico Rivera, CA 90660 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in pasadena, ca

IT Support Analyst

IT Technician

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IT Support Specialist

Help Desk Analyst

TEMPORARY NETWORK SUPPORT ANALYST (INFORMATION TECHNOLOGY SERVICES)

Helpdesk Operator (Temp)

Help Desk Technician 1

PC Desktop Support Analyst I (on-site)

IT Support Technician

IT Support Specialist

IT Support Coordinator (Contract Role)

IT Support Technician

Desktop Technician - Los Angeles, CA

Helpdesk Support Technician

IT Support Specialist (Contract Role)

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