Top 71 Customer success manager Jobs in Pasadena, Tx

Provider Success Manager - Houston, Texas
Counterpart Health —Houston, TX
- $107,700 - $140,000 a year
- 5 years
- Mid-level
- Clinic
- Paid parental leave
- Employee stock purchase plan
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4d
Customer Success Manager
Enerex —Houston, TX
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- SQL
- APIs
- Paid holidays
- Health insurance
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Customer Success Manager - Enterprise
Kahuna Workforce Solutions —Houston, TX
- $115,000 - $140,000 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- US work authorization
- AD&D insurance
- Disability insurance
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Customer Success Manager
3E —Houston, TX
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
14d
Customer Success Manager
Empower Pharmacy —Houston, TX
- Remote
- Nursing
- Office
- Analysis skills
- Health insurance
- Dental insurance
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Customer Success Manager
Sparta —Houston, TX
- Full-time
- Hybrid work
- Mid-level
- Communication skills
5d
Client Success Manager - Automotive
Vicimus Inc. —Houston, TX
- Full-time
- Remote
- Data analysis skills
- Mid-level
- Travel
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Customer Success Manager
DBeaver —Houston, TX
- Remote
- Mid-level
- 2 years
- Communication skills
Director, Customer Success & Solutions - 210546
Halliburton —Houston, TX
- Full-time
- Computer science
- Computer Science
- Engineering
11d
Account Manager (OTE $140,000/year USD), CXT Software
CXT Software —Houston, TX
- Full-time
- Remote
- Google Workspace
- Mid-level
- Contracts
- Paid holidays
- Health insurance
Customer Success Manager - Oil and Gas - 26185
Enverus —Houston, TX
- Full-time
- Contracts
- Senior level
- Communication skills
- Health savings account
- AD&D insurance
Customer Success Lead
Notable —Houston, TX
- $136,000 - $170,000 a year
- Full-time
- Remote
- 7 years
- Office
- Bachelor's degree
Account Manager - Oil & Gas
Convergix Automation —Houston, TX
- Remote
- Up to 50% travel
- Mid-level
- Presentation skills
- Profit sharing
- Paid holidays
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Senior Client Success Manager
Rystad Energy —Houston, TX
- Full-time
- Hybrid work
- Office
- 3 years
- SQL
Quick Apply
14d
Account Manager
Pearl Co Services —Houston, TX
- Temporary
- Mid-level
- Internship
- Communication skills
- Paid time off
- Work from home
Quick Apply
12d
Partner Account Manager - Houston, TX
Luna Physical Therapy —Houston, TX
- $80,000 - $90,000 a year
- Full-time
- Remote
- Google Workspace
- 5 years
- Physical & Rehabilitation Medicine
- Mileage reimbursement
- Health insurance
Quick Apply
1d
Sales Manager (Account Executives) - 100% Remote - North America
Hostaway —Houston, TX
- Full-time
- Remote
- 5 years
- Analysis skills
- Supervising experience
- Opportunities for advancement
Quick Apply
Account Manager
REOTEMP INSTRUMENT CORP —Houston, TX
- Business development
- Product management
- Communication skills
- Profit sharing
- Health insurance
Senior Client Success Manager
RB Global —Houston, TX
- $79,100 - $118,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- 8 years
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager - Oil & Gas
Siemens Energy —Houston, TX
- Full-time
- Engineering
- Master's degree
- Business development
- Paid holidays
- Health insurance

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Provider Success Manager - Houston, Texas

Counterpart Health
Houston, TX

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Job Details

$107,700 - $140,000 a year
4 days ago

Benefits

Internet reimbursement
Paid parental leave
Employee stock purchase plan
Health insurance
Cell phone reimbursement
Parental leave
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Managing customer accounts
Customer communication
Partnership strategy
Healthcare consulting
Client onboarding
Customer retention
Medicare
Software product demonstrations
5 years
Medical coding
Metrics Reporting
Mid-level
Change management
Managing clients in a customer support role
Collaboration with product development teams
Clinical staff training
Policy & process development
Health insurance knowledge
Clinical performance metrics
Decision making
Clinical information systems
Industry trends
Customer engagement
User support
Project management experience in healthcare
Clinical outcome improvement
Medical billing
Relationship management
Data-driven problem-solving
Training & development

Full Job Description

At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Houston, Texas counties and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager , you will:

Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA.
Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health's offerings based on provider feedback and market trends.

Success in this role looks like:

You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners. Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.
Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric.

You should get in touch if:

You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.

Preferred (but not required)
- Understanding of value based care models, population health or quality improvement.
- Implementing value based care tools and technology products in primary care.
- Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.

Benefits Overview:

Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility.

#ONSITE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

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Refine Your Search

customer success manager jobs in pasadena, tx

Provider Success Manager - Houston, Texas

Customer Success Manager

Customer Success Manager - Enterprise

Customer Success Manager

Customer Success Manager

Customer Success Manager

Client Success Manager - Automotive

Customer Success Manager

Director, Customer Success & Solutions - 210546

Account Manager (OTE $140,000/year USD), CXT Software

Customer Success Manager - Oil and Gas - 26185

Customer Success Lead

Account Manager - Oil & Gas

Senior Client Success Manager

Account Manager

Partner Account Manager - Houston, TX

Sales Manager (Account Executives) - 100% Remote - North America

Account Manager

Senior Client Success Manager

Customer Success Manager - Oil & Gas

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