Top 76 Guest service agent Jobs in Pasadena, Tx

Call Center Agent
Houston Zoo —Houston, TX
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Free parking
- Health savings account
Quick Apply
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —La Porte, TX
- $14.00 - $16.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Crescent Hotels & Resorts LLC —Houston, TX
- Research
- Hotel
- Negotiation
Quick Apply
Front Desk Agent
Omni Hotels & Resorts —Houston, TX
- Weekends as needed
- English
- Ability to stand for extended periods
- Communication skills
Quick Apply
Overnight Front Desk Agent / Night Auditor
Hilton Garden Inn / Home2 Suites by Hilton Houston —Houston, TX
- $15 - $16 an hour
- Overtime
- Hotel
- High school diploma or GED
- Communication skills
- Employee discount
Quick Apply
Front Desk Guest Service Agent
DoubleTree Hotel by The Galleria —Houston, TX
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Chat Lead
Windstar Cruises —Houston, TX
- Full-time
- Mid-level
- Quality control
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Front Desk Agent
The Post Oak Hotel —Houston, TX
- $16 an hour
- Weekends as needed
- Basic math
- English
- Hotel
- 401(k)
- Paid time off
8d
Front Desk Agent - Full Time
Courtyard Houston Intercontinental Airport —Houston, TX
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Part time front desk agent
Holiday Inn Express Memorial City Centre —Houston, TX
- From $15 an hour
- Part-time
- Communication skills
- Entry level
- Resort
- Flexible schedule
Quick Apply
14d
Hotel Front Crew Member - Front of House -Moxy Houston Hotel Downtown
Moxy Houston Downtown —Houston, TX
- From $15 an hour
- Full-time
- Serving
- Hotel
- POS
- Health insurance
- Paid time off
Quick Apply
Front Desk Agent
AC Hotel by Marriott Houston Downtown —Houston, TX
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
6h
Hotel Front Desk/AYS Agent
Pyramid Hotel Group —Houston, TX
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Hotel
6d
Leasing Associate
RPM Living —Pearland, TX
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
6d
Front Desk Representative
LH WEBSTER LLC —Webster, TX
- $10 - $13 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Agent
JW Marriott Houston —Houston, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
13d
Guest Service Agent
US AMR-Jones Lang LaSalle Americas, Inc. —Houston, TX
- Online Application
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
4d
Guest Service Agent
Le Méridien Houston Downtown —Houston, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
AM Front Desk Agent
Hilton Garden Inn / Home2 Suites by Hilton Houston —Houston, TX
- Weekends as needed
- Bilingual
- Hotel
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
3d
Front Desk Agent
Hilton Garden Inn / Home2 Suites by Hilton Houston —Houston, TX
- Ability to walk for extended periods
- Hotel
- Driver's License
Quick Apply

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Call Center Agent

Houston Zoo -
Houston, TX

Quick Apply

Job Details

Full-time

Benefits

Free parking
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Writing skills
High school diploma or GED

Full Job Description

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products, processing reservations, addressing general questions, and providing both pre-sale and post-sale support, including technical and functional assistance.

Our Mission: Houston Zoo connects communities with animals, inspiring action to save wildlife.
Our Vision: Houston Zoo will be a leader in the global movement to save wildlife.

Job Duties and Responsibilities

Communicates effectively with members and guests via phone, email, and in person, providing accurate information about Zoo programs, visitation, and available products.
Delivers outstanding customer service aligned with Houston Zoo’s core values, ensuring positive, professional interactions with internal and external guests.
Processes registrations and reservations for on-site activities such as School Field Trips, Kids’ Birthday Parties, and other programs.
Participates in data management and accurate record-keeping via Galaxy and Microsoft Dynamics 365 CRM.
Maintains current knowledge of Zoo programs, services, and products by attending daily start-up meetings and reviewing internal communications.
Operates computer systems and office equipment professionally to ensure accurate documentation and transaction processing.
Identifies, researches, and resolves guest issues using established protocols and available resources.
Promotes classes and programs while scheduling other activities.
Identifies, documents, and communicates recurring trends in guest interactions to support continuous improvement in member and guest services.
Prepares and distributes on-site program registration confirmation packets.
Occasionally collects and processes payment transactions.
Supports the Zoo’s wildlife conservation mission by participating in Wildlife Saving Opportunities, minimizing resource use, and encouraging sustainable practices among guests and staff.
Contributes to saving animals in the wild through: reduction of waste, water and energy use and inspiring guests and staff to take wildlife protection actions.
Contributes to other operational priorities as needed.

Education and Experience

High school diploma or general education degree (GED).
Two (2) years’ clerical, administrative, guest service or call center experience.
Excellent organizational, interpersonal, customer service, writing, oral communication skills, and database and program skills.
Ability to work independently with minimal supervision.
Initiative and follow-through as well as the ability to multi-task and meet deadlines.

ABOUT HOUSTON ZOO
The Houston Zoo is made up of many moving parts with over 6,000 permanent residents (our animals) for whom we provide housing, meals, medical care and, yes, even education! There are over 2 million guests each year who come to experience our incredible variety of animals and ecosystems, as well as attend special private and public events and entertainment. Our dedicated staff works around the clock to ensure that the Zoo is always running smoothly for the safety and well-being of our residents and guests. We strive to ensure the protection of all the counterparts of the animals we have at the Zoo and in the wild.
Join the Houston Zoo and become a part of an organization that is focused on the preservation of wildlife and their habitats by combining conservation with education and promotion of sustainable livelihoods in the local communities. Houston Zoo is an Equal Opportunity Employer.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.

Benefits
Full-time, regular positions are offered the following benefits.

Medical and Prescription Drug
Vision
Dental
Basic Life AD&D (100% Employer Paid)
Short Term Disability (100% Employer Paid)
Long Term Disability (100% Employer Paid)
Supplemental Life
Flexible Spending Account / Health Savings Account
401k, with employer match

Full-time and Part-Time, regular positions are offered the following additional benefits.

Free Zoo Membership
Free Guest Passes
Discounts on Food, Merchandise, Attractions, Admission and Programs
Free parking

Houston Zoo is an Equal Opportunity Employer

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

Quick Apply

Refine Your Search

guest service agent jobs in pasadena, tx

Call Center Agent

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Agent

Front Desk Agent

Overnight Front Desk Agent / Night Auditor

Front Desk Guest Service Agent

Chat Lead

Front Desk Agent

Front Desk Agent - Full Time

Part time front desk agent

Hotel Front Crew Member - Front of House -Moxy Houston Hotel Downtown

Front Desk Agent

Hotel Front Desk/AYS Agent

Leasing Associate

Front Desk Representative

Front Desk Agent

Guest Service Agent

Guest Service Agent

AM Front Desk Agent

Front Desk Agent

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