Top 3281 Guest experience leader Jobs in Pasadena Ca

Coffee Shop Manager - Pasadena
The Boy & The Bear - Coffee Roastery —Pasadena, CA
- $20 - $26 an hour
- Full-time
- Customer service
- Restaurant management
- Mid-level
- Paid training
- Health insurance
Quick Apply
5d
Front of House Team Member
Chick-fil-A —Pasadena, CA
- $20 an hour
- Part-time
- Serving
- 18 years or older
- No education required
Quick Apply
Banquet Server | Part-Time | Pasadena Convention Center & Auditorium
Oak View Group —Pasadena, CA
- $20 - $23 an hour
- Part-time
- High school diploma or GED
- Ability to stand for extended periods
- Communication skills
- 401(k)
- 401(k) matching
Sales and Service Associate
24 Hour Fitness USA, LLC —Pasadena, CA
- $18.57 an hour
- Weekends as needed
- Travel
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Host
The Cheesecake Factory —Pasadena, CA
- $18.57 an hour
- Part-time
- 18 years or older
- Ability to stand for extended periods
- Restaurant
- Health insurance
- Dental insurance
Cafe- Food Service Associate
Erewhon —Pasadena, CA
- $19 - $22 an hour
- Part-time
- Hospitality
- 18 years or older
- Food service experience
- Health insurance
- 401(k) 4% Match
Quick Apply
Barista/Smoothie Production
Kreation Juicery Inc —Pasadena, CA
- Weekends as needed
- Serving
- English
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Bartender | Part-Time | Pasadena Convention Center & Auditorium
Oak View Group —Pasadena, CA
- $20 - $23 an hour
- Part-time
- Serving
- Bar
- Entry level
- 401(k)
- 401(k) matching
Concierge
FAIRMONT —Los Angeles, CA
- $34.92 an hour
- Weekends as needed
- Heavy lifting
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Pasadena Service Team
HomeState —Pasadena, CA
- $18.75 - $28.00 an hour
- Part-time
- US work authorization
- Fair chance
- Restaurant
- Employee assistance program
- Opportunities for advancement
Quick Apply
Cashier - Team Member
Chuck E. Cheese —Pasadena, CA
- $18.57 - $19.57 an hour
- Part-time
- Background check
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
8d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0184)
Target —Alhambra, CA
- From $18.50 an hour
- Part-time
- Fair chance
- Entry level
- Flexible schedule
Retail Associate
Lucas Museum of Narrative Art —Los Angeles, CA
- $22 - $24 an hour
- Part-time
- Ability to walk for extended periods
- Merchandising
- Ability to climb stairs
Quick Apply
8d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3293)
Target —La Cañada Flintridge, CA
- From $19 an hour
- Part-time
- Fair chance
- Entry level
- Flexible schedule
Shift lead / Server
Silverlake Ramen —South Pasadena, CA
- $18.78 - $19.00 an hour
- Part-time
- Spanish
- Restaurant
- Communication skills
- Paid training
- Employee discount
Quick Apply
1d
Back of House Team Member
Chick-fil-A —Pasadena, CA
- $20 an hour
- Part-time
- 18 years or older
- No education required
- Quick service & fast food restaurant
Quick Apply
Guest Service Representative
Marriott International, Inc —Los Angeles, CA
- $27.96 - $34.95 an hour
- Full-time
- Hotel
- Fair chance
- Entry level
Office Assistant
All Saints Church, Pasadena —Pasadena, CA
- $20 - $23 an hour
- Email
- Background check
- Google Workspace
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Back of House Team
Chick-fil-A —Pasadena, CA
- $20 an hour
- Part-time
- 18 years or older
- No education required
- Quick service & fast food restaurant
Quick Apply
El Pollo Loco Team Member
El Pollo Loco —Pasadena, CA
- $20 - $21 an hour
- Part-time
- No education required
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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guest experience leader jobs near pasadena ca

Coffee Shop Manager - Pasadena

The Boy & The Bear - Coffee Roastery -
Pasadena, CA

Quick Apply

Job Details

Full-time
$20 - $26 an hour
5 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Food and beverage product quality management
Food quality maintenance
Customer communication
Espresso machines
Guest relations
Customer service
Restaurant management
Team development
Leading team collaboration initiatives
Food Handler Certification

Full Job Description

Hourly Range:
$20–$26/hr + tips ($8 to $10 + per hr)
Estimated Annual Earnings (Full-Time): $57,000 – $69,000 annually (including tips)

THE ROLE:
Café Managers are the on-site leaders responsible for daily operations, team performance and accountability, and the overall guest experience within a single location.

This role ensures the café operates with consistency across product quality, customer connection, and visual presentation.

You lead the team on the floor, maintain operational flow, and support financial performance through disciplined execution. The role requires strong leadership, organization, and a hands-on approach to service and culture.

Café Managers are essential in translating the company’s standards into daily execution with the support of the Operations Managers.

ROLE MINDSET:
You lead from the floor on a daily basis with consistency, intention and care.

You take ownership of your store, ensuring every detail from coffee quality to team communication and culture reflects our 3 pillars of success.

You set the tone for the team through calm leadership, fairness, and clarity, creating an environment where people feel supported, educated and aligned.

You act quickly when something is not aligned, maintaining standards across product, customer service, and culture at all times.

OUR FOCUS:
Our operations are guided by three core principles:

OCV (Overall Café Visuals)
Clean, organized, and visually intentional spaces at all times

Customer Connection
Warm, thoughtful service supported by coffee knowledge

Product Quality
Precision and consistency in every drink and presentation

Your role is to uphold these standards on every shift.

QUALIFICATIONS:

3+ years experience in specialty coffee
Strong skills in espresso, milk texture, and manual brewing
Proven ability to lead a team in a fast-paced environment
Consistent execution of product quality and presentation standards
Warm, professional, and confident communication
Strong attention to detail and organization
Aligned with The Boy & The Bear’s values of care, design, and craft

GENERAL ROLE RESPONSIBILITIES

Lead daily operations with consistency, speed, and attention to detail
Maintain product quality, recipes, and presentation standards across all shifts
Execute and uphold OCV and store presentation at all times
Support team performance, motivation, and on-shift training
Ensure strong customer experience and handle guest feedback in real time
Maintain operational flow and readiness during all service periods
Monitor store performance and support financial discipline at the shift level
Communicate store needs, issues, and opportunities to the Operations Manager

Please send us your resume in PDF email to:

[email protected]
[email protected]

We are an equal-opportunity employer: We celebrate diversity and welcome applicants from all backgrounds, identities, and cultures. What matters most to us are your skills, your integrity, your passion for world class coffee and your alignment company’s beliefs, vision and core values.

Pay: $20.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Application Question(s):

Is there any additional professional information you believe is relevant to this role that we should consider when reviewing your application?

Experience:

Specialty Coffee: 3 years (Required)
Solid Coffee Extraction & Latte Art: 3 years (Required)
Successful Retail or Cafe Management: 3 years (Required)

License/Certification:

Food Handler Certification (Required)

Ability to Commute:

Pasadena, CA 91106 (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in pasadena ca

Coffee Shop Manager - Pasadena

Front of House Team Member

Banquet Server | Part-Time | Pasadena Convention Center & Auditorium

Sales and Service Associate

Host

Cafe- Food Service Associate

Barista/Smoothie Production

Bartender | Part-Time | Pasadena Convention Center & Auditorium

Concierge

Pasadena Service Team

Cashier - Team Member

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0184)

Retail Associate

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3293)

Shift lead / Server

Back of House Team Member

Guest Service Representative

Office Assistant

Back of House Team

El Pollo Loco Team Member

I want to receive the latest job alert for guest experience leader in pasadena ca

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