Top 9 Hotel operations manager Jobs in Pasadena Ca

Operations Manager
Hyatt Place Pasadena —Pasadena, CA
- Full-time
- No high school diploma
- Mid-level
- Hotel
Quick Apply
Dual Operations Manager
Marriott International, Inc —Los Angeles, CA
- $32.69 - $42.31 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
7d
Senior Manager, Games Family Hotel Operations
LA28 (Web) —Los Angeles, CA
- $105,000 - $140,000 a year
- Weekends as needed
- Microsoft Word
- 5 years
- Writing skills
6d
Operations Manager
Nara Hotels, Inc. —El Segundo, CA
- $80,000 a year
- Extended hours
- Mid-level
- Hotel
- Analysis skills
Quick Apply
Rooms Operations Manager
Marriott International, Inc —Pomona, CA
- $31.50 - $38.46 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
Assistant Operations Manager (F&B and Banquets)
Marriott International, Inc —Torrance, CA
- $29.33 - $36.06 an hour
- Full-time
- Bar
- Mid-level
- Hotel
Food and Beverage Operations Manager
Marriott International, Inc —Los Angeles, CA
- $29.33 - $35.58 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Assistant Food and Beverage Operations Manager
Marriott International, Inc —Marina del Rey, CA
- $28.85 - $35.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Cleaning
Account Manager - Valet of Operations Orange County Market
Towne Park —San Pedro, CA
- $80,000 - $90,000 a year
- Extended hours
- 18 years or older
- Clean driving record
- Microsoft Outlook
- AD&D insurance
- Paid holidays

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Operations Manager
Confidential —Pasadena, CA
Revenue collection: Monitor and improve front desk performance including registration, insurance verification, payment and customer service processes.
$85,000 - $100,000 a year
Quick Apply
12d
Office Manager
Pasadena Eye Medical Group —Pasadena, CA
Recruit, train, onboard, and manage administrative (front desk) and clinical (technician) support staff. You will be the operational backbone of our clinic,…
$36 - $45 an hour
Quick Apply
14d

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Operations Manager
Holiday Inn Express Chillicothe East —Chillicothe, OH
Direct and coordinate activities of the front desk, housekeeping, reservations, guest services, security, and maintenance departments.
Quick Apply
Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
Quick Apply
22h

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Operations Manager

Hyatt Place Pasadena -
Pasadena, CA

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Staff supervision
Team supervision
Standard Operating Procedures (SOPs) implementation
Processing cash transactions
Managing hospitality teams
Standard operating procedures (SOPs)
General management

Full Job Description

Description:

Summary:

This position will report to the Hotel General Manager. The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned as required by the business and/or training for career advancement. Ensure guest satisfaction and the efficient operation of the hotel by operations in the absence of the General Manager and/or the Manager on Duty. This individual may assist the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates. Exempt employees are expected to work as much of each workday as is necessary to complete their job responsibilities. The Operations Manager may function to support a number of areas at the property including: Housekeeping, Engineering/Maintenance, F&B, and Front Office.

Responsibilities:

Approach all encounters with guests and employees in an attentive, courteous, and service oriented manner.
Maintain regular attendance in compliance with Ensemble’s standards and required by scheduling which can vary according to the needs of the hotel.
Implement company programs (Hyatt/Ensemble) and manage the operations of the Front Office, F&B, and Housekeeping to ensure compliance of SOPs and to ensure an optimal level of quality service and hospitality are provided to the hotel customers.
Maintain high standards of personal appearance and grooming which include compliance with Ensemble’s grooming standards and wearing a nametag when working (per brand standards).
Comply and ensure adherence to Ensemble and Hyatt brand standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable for position to include: Food Handlers, Hyatt Human trafficking, and additional training as assigned to be in compliance with hotel operations and state requirements.
As applicable to the hotel ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Engineering, F&B, Front Office, and Housekeeping departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head.
As applicable to the hotel assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager.
Participate in required M.O.D. coverage as scheduled.
Ensure that training in service standards is taking place in each department using the steps to effective training.
As needed assist the Human Resources Manager in recruiting, hiring, and training for Guest Services based on occupancy
Participate in weekly Operations meetings to address overall settings.
Assist in creating a positive team-oriented environment that focuses on the guest through employee development and motivation.
Assist the Department Heads or General Manager with maintaining compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and/or weekly inspection of rooms with the Housekeeping Manager and Property Engineer.
Be familiar with S.O.P.’s in all Operations departments.
Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
Ensure that all employees receive fair and equitable treatment according to Ensemble’s Standards of Conduct.
Complete required corporate training modules and become certified to train those as required.
Be in the public areas during peak times greeting guests and offering assistance as needed.
Maintain procedures for handling of the hotel safety specifically with regard to security
Attend all scheduled meetings that take place on the property when you are scheduled.

Requirements:

Required knowledge, skills and abilities:

Experience:

1-2 years management and/or supervisory experience. Hotel experience preferred.
Excellent oral and written communication skills.
Excellent organization and time management skills.

Education:

High School education or equivalent experience.

Skills & Abilities:

Requires knowledge of discipline specific procedures and services and general knowledge of other departments in the hotel.
Requires supervision/management skills.
Ability to achieve positive guest relations and maximize guest satisfaction.
Ability to communicate in English. Second language desirable.
Ability to handle cash and credit transactions.
Ability to enforce all company rules and SOPs.
OPERA experience is desired.

Hours Required:

40 to 50 hours over a 5-day period. Day or evening shift. Flexibility is a must.

Quick Apply

Refine Your Search

hotel operations manager jobs in pasadena ca

Operations Manager

Dual Operations Manager

Senior Manager, Games Family Hotel Operations

Operations Manager

Rooms Operations Manager

Assistant Operations Manager (F&B and Banquets)

Food and Beverage Operations Manager

Assistant Food and Beverage Operations Manager

Account Manager - Valet of Operations Orange County Market

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