Position Summary:
The HL7 Analyst is responsible for the design, development, implementation, testing, and go-live support of HL7 interfaces and interoperability solutions across Cadwell's product and service ecosystem. This role serves as the primary technical resource for all customer facing HL7-related integration activities, ensuring seamless data exchange between Cadwell systems and external healthcare information systems. The HL7 Analyst works closely with customers and internal teams to deliver compliant, high-quality interface solutions that meet clinical and operational requirements. Customer satisfaction, interface stability, and timely project delivery are key success indicators in this role.
Key Job Duties and Responsibilities:
- Design, build, test, and deploy HL7 interfaces to support integrations between all Cadwell modalities and customer EMR/EHR.
- Serve as the primary point of contact for HL7 integration projects, working hand-in-hand with all key stakeholders.
- Collaborate with customers and internal stakeholders during pre-implementation discovery to document interface requirements, message specifications, and data mapping needs in a formal Interface Specification document.
- Develop and maintain detailed project documentation, including interface design documents, test plans, validation reports, and go-live checklists, in accordance with team standards.
- Perform end-to-end interface testing, including unit, integration, and user acceptance testing, and ensure all interfaces are validated prior to go-live.
- Provide post-go-live support for HL7 interface issues, performing root-cause analysis and implementing corrective and preventive actions to ensure ongoing reliability.
- Work within the Technical Project Management Team to execute integration plans for each assigned deployment. Typical requirements include:
- Document all agreed upon integration deliverables and timelines in a detailed Scope of Work prior to implementation.
- Configure and customize HL7 message structures (i.e. ORM/ORU) to meet customer workflow requirements.
- Act as the main technical liaison for interface-related escalations and coordinate with internal resources as needed.
- Maintain interface monitoring and ensure timely resolution of message failures or transmission errors during go-live phase.
- Escalate unresolved integration issues to the direct manager in a timely manner.
- Assist with the specification of HL7 and interoperability requirements for new product designs and product enhancements.
- Gain understanding of Cadwell reports for editing purposes and to substitute the need for internal clinical resources.
- Install and configure test servers and clients within customer environments as needed.
- Use team Key Performance Indicators (KPIs) to continuously evaluate personal performance and identify areas for improvement.
- Recommend updates to integration procedures and interface build standards to preclude recurring issues and improve team efficiency.
- Participate in all scheduled internal and customer-facing calls, collaborating with colleagues to maximize team efficiency.
- Maintain current knowledge of HL7 standards and industry interoperability frameworks throughout employment.
- Other duties as directed, assigned, requested, or required.
Qualifications:
Job Knowledge / Requirements:
- Exemplary listening and collaboration skills, with an established ability to work cross-functionally across clinical, technical, and project teams.
- Excellent oral and written communication skills, including the ability to translate complex technical interface concepts for non-technical clinical and administrative audiences.
- Excellent analytical and problem-solving skills, with a focus on data integrity, customer satisfaction, and operational efficiency.
- In-depth understanding of HL7 message structures, segments, data types, and encoding rules.
- Experience with interface engine platforms (e.g., Mirth Connect, Rhapsody, Cloverleaf, Ensemble/HealthShare, or similar).
- Demonstrated ability to manage multiple interface projects simultaneously and deliver against defined timelines.
- Ability, skills, and self-discipline to work effectively in a remote environment.
Education / Experience:
- Minimum of 3 years of hands-on HL7 interface development and implementation experience required.
- Experience with EMR/EHR systems (Epic, Cerner, Meditech, Allscripts, or similar) required.
- Experience working within a healthcare technology, medical device, or clinical informatics environment preferred.
- Bachelor's degree in Health Informatics, Computer Science, Information Technology, or a related field preferred; equivalent experience will be considered.
- HL7 certification (e.g., HL7 CDA, HL7 FHIR, or equivalent) preferred.
- Experience with Cadwell's software or neurodiagnostic/sleep systems is a plus.
Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at [email protected].
