Top 1 Bell captain Jobs in Paso Robles, Ca

Bell Captain
Allegretto Vineyard Resort Paso Robles —Paso Robles, CA
- $19 an hour
- Full-time
- Background check
- Microsoft Excel
- English
- Health insurance
- Dental insurance
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Assistant Food and Beverage Manager
Allegretto Vineyard Resort Paso Robles —Paso Robles, CA
College degree in Hospitality, Business Management, or related field. Reporting to the Director of Food & Beverage, the Assistant Food & Beverage Manager is a…
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Bell Captain

Allegretto Vineyard Resort Paso Robles -
Paso Robles, CA

Quick Apply

Job Details

Full-time
$19 an hour

Benefits

Health insurance
Dental insurance
401(k)
Employee assistance program
Employee discount
Opportunities for advancement
Referral program

Qualifications

Staff supervision
Teamwork
Microsoft Excel
Operations management
In-person customer service
English
Managing hospitality teams
Team development
Attention to detail
Task prioritization
Property management systems (PMS)
Guest services software
Productivity software

Full Job Description

Job Summary

We are seeking a dynamic and service-driven Bell Supervisor to oversee the daily operations and service standards of our Guest Services, Bell, and Valet teams. This leadership role is responsible for ensuring exceptional guest experiences while training, motivating, and developing team members.

The ideal candidate is a proactive leader with a passion for hospitality, strong attention to detail, and the ability to resolve guest concerns professionally and efficiently.

Key Responsibilities

Leadership & Team Development

Supervise, train, coach, and mentor Bell/Valet staff
Lead by example with professionalism in appearance, demeanor, and attitude
Foster a positive, team-oriented work environment with high morale
Conduct on-boarding and ongoing training programs for all team members
Assist with hiring, scheduling, and performance evaluations

Operations Management

Oversee daily Guest Services, Bell, and Valet operations
Ensure compliance with hotel standards, policies, and procedures
Monitor staffing levels and create weekly schedules based on business demands
Maintain cleanliness and organization of lobby, front drive, and equipment
Manage departmental supplies, budgets, and purchase orders

Guest Experience

Deliver exceptional guest service and ensure service standards are consistently met
Respond to guest concerns promptly and professionally
Coordinate VIP arrivals and special requests
Collaborate with other departments to ensure seamless guest experiences
Maintain accurate guest profiles and service records

Communication & Coordination

Lead daily shift briefings and departmental meetings
Communicate arrivals, departures, VIPs, and service needs to staff
Work closely with Front Office, Reservations, and other departments
Ensure team knowledge of hotel services, events, and emergency procedures

Qualifications

Required

2–5 years of Guest Services experience in a luxury hotel, resort, or boutique property
Strong understanding of Front of House and Back of House Rooms Division operations
Excellent verbal and written communication skills in English
Proven leadership and team management skills
Ability to multitask, prioritize, and remain calm in a fast-paced environment
Experience with Property Management Systems and Microsoft Office (Excel, Word)

Preferred

College degree in Hospitality or related field
Experience with Opera PMS
Multilingual abilities

Core Competencies

Leadership and team motivation
Attention to detail
Problem-solving and conflict resolution
Professional discretion and confidentiality
Ability to work independently and collaboratively

What We Offer

Opportunities for career growth and advancement
Dynamic and supportive team environment
Training and development programs

Pay: $19.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Referral program

Work Location: In person

Quick Apply

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