Top 31 User success engineer Jobs in Paso Robles, Ca

User Success Engineer
DELMIAWorks —Paso Robles, CA
- $70,000 - $85,000 a year
- Computer science
- Computer Science
- Windows
- Paid holidays
- Disability insurance
10d
High Speed Systems Engineer
Leidos —California
- $87,100 - $157,450 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- Master's degree
4d
TRANSPORTATION ENGINEER (CIVIL)
Department of Transportation —San Luis Obispo County, CA
- $6,488 - $12,152 a month
- Overtime
- Hybrid work
- Civil engineering
- Writing skills
- Mid-level
- Travel reimbursement
7d
Software Development Manager, Amazon Security Data Engineering
Amazon.com Services LLC —San Luis Obispo, CA
- $184,900 - $250,200 a year
- Full-time
- Computer science
- Computer Science
- No experience needed
- AD&D insurance
- Health insurance
Senior System Safety Engineer IV/V
Zone 5 Technologies —San Luis Obispo, CA
- $159,000 - $222,000 a year
- Engineering
- Analysis skills
- Continuous improvement
- Paid holidays
- Health insurance
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High Speed Systems Engineer
Leidos —California
Develop, expand, and maintain complex parametric manufacturing and O&S lifecycle models within scripting environments (Excel, Python, MATLAB) to quantify…
$87,100 - $157,450 a year
4d
Sales & Commercial Operations Specialist (Systems, Data, & AI Readiness)
Cloacina —Arroyo Grande, CA
The wastewater industry can be hazardous due to exposure to biological and chemical hazards, as well as physical dangers, including but not limited to, confined…
$90,000 - $100,000 a year
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Data Center Controls Engineer, Data Center Capacity Delivery - Controls
Amazon Data Services, Inc. —New Albany, OH
Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 6+ years of industrial controls and automation experience.
$98,700 - $210,800 a year
3d
Controls Engineer
Amazon Data Services, Inc. —Hilliard, OH
5+ years of construction management of large, complex projects involving large-scale mechanical, electrical and plumbing (MEP) plants experience.
$111,300 - $186,100 a year
3d

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User Success Engineer

DELMIAWorks
Paso Robles, CA

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Job Details

$70,000 - $85,000 a year
10 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication

Full Job Description

Role Description & Responsibilities

Dassault Systèmes is seeking a User Success Engineer to provide high-quality technical support and ensure the satisfaction of customers, partners, and users. This position will build sustainable customer relationships, resolve technical issues, and promote knowledge sharing across the organization.

Understand customer requests and provide accurate, timely solutions in accordance with established support service-level agreements.
Troubleshoot EDI-related technical issues and guide customers through effective resolutions.
Document and share technical knowledge, solutions, and best practices.
Create incident reports for the Research and Development organization when product-related issues require further investigation.
Validate proposed product corrections before communicating or delivering them to customers.
Manage production-down and mission-critical situations through the Return to Operation process, including clear communication and documented resolution plans.
Support partners with their technical support responsibilities and monitor service-level performance.
Activate security incident-management procedures when a potential security issue is identified.
Communicate product updates, new features, and relevant changes to users.
Identify opportunities to expand the use of Dassault Systèmes solutions through customer interactions.
Follow established R&D and support processes while meeting key activity and performance indicators.
Contribute to solution deployment, customer satisfaction, and the continued growth of the DELMIAWorks integrated EDI solution.

Qualifications

Bachelor’s degree in Computer Science or a related field preferred.
0-3 years of experience in technical support, user support, customer success, software deployment, or a related area.
Experience working in a customer-facing technical support environment.
Working knowledge of programming concepts and an interest in computer programming and EDI.
Knowledge of database systems; experience with Oracle and PL/SQL is preferred.
Familiarity with Microsoft Windows environments and Microsoft Office.
Strong troubleshooting, problem-management, and problem-solving skills.
Experience with customer relationship management, performance testing methodologies, and technical support tools.
Ability to manage production issues, competing priorities, and time-sensitive customer requests.
Excellent written and verbal communication skills.
Strong customer-service orientation with the ability to maintain positive customer and partner relationships.
Ability to learn quickly, adapt to changing priorities, and work effectively across cultures and teams.
Strong organizational, time-management, accountability, and prioritization skills.

Inclusion statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.

Compensation & Benefits

Dassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.

Salary Pay Transparency

Compensation for the role will be commensurate with experience. The total expected compensation range will be between $70000 and $85000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.

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user success engineer jobs in paso robles, ca

User Success Engineer

High Speed Systems Engineer

TRANSPORTATION ENGINEER (CIVIL)

Software Development Manager, Amazon Security Data Engineering

Senior System Safety Engineer IV/V

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