Job Description
Job Title: Front End Manager
Department: Store Operations
Reports To: Store Manager
At Price Rite, our purpose is “to care deeply about people, helping them to eat well and be happy”! We want everything you do as a Price Rite Team Member to support that purpose and our overall values.
On your journey at Price Rite, you will learn a variety of departments, and skills necessary to be successful in retail grocery. Whether you are looking for a long-term career, or with Price Rite for summer work, we believe in cross training our team to allow us to deliver an outstanding shopping experience to our customers.
To support our purpose, we have established our Service Priorities to help empower our team to meet our customer needs on a daily basis. Our service priorities are:
ü Safety
ü Friendliness
ü Presentation
ü Efficiency
Working at Price Rite is more than a job or career, it’s a rewarding experience. Price Rite offers many great perks and benefits for their team; opportunities to give back to the community in which we serve and cost saving programs designed to save you money, work/life balance, recognition and many other programs making Price Rite a great place to work and build a career.
Job Summary
Manages the performance of all aspects of Front End Operations, including cash management, bookkeeping, front-end service, and payroll. Coordinates community and store event programs throughout the store.
Minimum Required Qualifications:
The minimum required qualifications for this position include, but are not limited to, the following:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Directly supervises cashiers, bookkeepers, front-end supervisors.
- Associate Degree (A.A.) from two-year College or university; Five (5) years related experience and/or training; or equivalent combination of education and experience. Computer skills a must. Background in store operations and work scheduling required.
- Ability to read and interpret general business reports, technical procedures, or governmental regulations.
- Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to work with mathematical concepts such as probability and statistical inference.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- While performing the duties of this job, the associate is regularly required to sit and talk or hear. The associate if frequently required to walk, stand for a minimum of 4 hours and sit. The associate must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- The noise level in the work environment is usually moderate
Essential Job Functions:
Performance of the essential functions of this position require the Team Member to possess the minimum qualifications listed below. These functions include, but are not limited to, the following:
- Maintains security of all store systems, including IBM, Wakefern Applications, and DSD.
- Ensure proper maintenance of job-related equipment and proper usage.
- Reviews and performs the necessary corrective action for the following areas: Transaction journals, check override reports, negative entries, cash control, refunds, promotions, customer service and Front End Culture standards.
- Maintains all Shrink Initiatives.
- Ensure that all shrink controls procedures (such as Smart Store) are followed.
- Achieve or surpass department productivity and payroll goals.
- Submission of reports to store and corporate management for key indicators.
- Ensures all company policies such as check cashing, refunds, exchanges, and gift certificates are administered as per company policy.
- Ensure compliance with Wakefern Food Corporation, state and company QA and sanitation standards.
- Maintain cash handling procedures.
- Recruiting, hiring, onboarding, training and development of all department personnel.
- Manage others and adhere to company Human Resources and Personnel policies and procedures as well as state and federal labor laws.
- Insures all training programs for front-end personnel, bookkeeping, and payroll are administered and documented.
- Troubleshoot system/hardware issues as they pertain to operations.
- Communicate to store management and support staff on any issues affecting front-end operations.
- Counsel team members who do not meet performance standards.
- Ensure customer satisfaction by providing superior service level.
- Educate customers with proper signage concerning events and programs.
- Analyze financial and operational processes for cost savings.
- Meet financial goals as outlined in annual budget.
- Handle customer complaints as per company standards.
- Has a Company recognized Food Safety Certification and/ or can successfully complete training to receive and maintain a Company recognized Food Safety Certification.
- Other duties as assigned
Perks and Benefits
- Competitive Wages
- 401k Savings Program
- Flexible work schedules
- Tuition Reimbursement
- Paid Time Off: Vacation Time, Sick Time, 6 Paid Holidays
- Discount programs: Cell Phone discounts, ticket, hotel, vacation discounts and other personal discounts
- Well-Being Programs: Financial Well Being, Mental Health, Gym Membership Discounts
- Paid opportunities to participate in community events
- Recognition Programs: Team Member of the Month, Team Member of the Year, Safety Recognition, Performance Recognition, Monthly Team Member Store Events
- Team Member Referral Bonus
- Ongoing training and career preparation
- Medical, Prescription, Dental, and Vision Insurance Benefits
- Company Paid Life Insurance with optional supplemental, spouse, and child coverage
- Short Term and Long-Term Disability and AD&D
- Yearly Bonus Program
Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.
Job Requirements
Perks and Benefits
- Competitive Wages
- 401k Savings Program
- Flexible work schedules
- Tuition Reimbursement
- Paid Time Off: Vacation Time, Sick Time, 6 Paid Holidays
- Discount programs: Cell Phone discounts, ticket, hotel, vacation discounts and other personal discounts
- Well-Being Programs: Financial Well Being, Mental Health, Gym Membership Discounts
- Paid opportunities to participate in community events
- Recognition Programs: Team Member of the Month, Team Member of the Year, Safety Recognition, Performance Recognition, Monthly Team Member Store Events
- Team Member Referral Bonus
- Ongoing training and career preparation
- Medical, Prescription, Dental, and Vision Insurance Benefits
- Company Paid Life Insurance with optional supplemental, spouse, and child coverage
- Short Term and Long-Term Disability and AD&D
- Yearly Bonus Program
