Top 24 Call center representative Jobs in Pea Ridge, Ar

Consumer Service Representative
Daisy Manufacturing Co —Rogers, AR
- $33,696 - $36,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
People Support Center Representative I
J.B. Hunt —Lowell, AR
- Full-time
- Spanish
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Paid holidays
Customer Care Specialist
Movista Inc —Bentonville, AR
- Full-time
- Spanish
- High school diploma or GED
- 1 year
Quick Apply
Automotive Call Center Rep / BDC
McLarty Daniel Buick GMC —Bentonville, AR
- Full-time
- Communication skills
- Entry level
- Paid training
- Employee discount
Quick Apply
Experienced Call Center Representative
Superior Collision Center —Rogers, AR
- Full-time
- Background check
- Computer literacy
- Reliable transportation
- Paid training
- Paid holidays
Call Center Agent
Community Clinic —Springdale, AR
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
7d
Automotive Call Center Rep
McLarty Daniel —Springdale, AR
- $15 an hour
- Full-time
- Dealership
- Communication skills
- Entry level
- Paid training
- Employee discount
Quick Apply
Sr Casualty Claims Intake Representative
J.B. Hunt —Lowell, AR
- Full-time
- Pass drug screening
- High school diploma or GED
- Mentoring
- Paid parental leave
- Paid holidays
Sales Call Center Representative
McLarty Daniel —Springdale, AR
- $32,500 - $70,000 a year
- Full-time
- Business development
- Driver's License
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Rumble Pest Solutions —Springdale, AR
- $15 - $17 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Paid holidays
- Paid time off
Quick Apply
3d
Bilingual Customer Service Representative
Ozark Regional Transit —Springdale, AR
- $19.50 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Bilingual Call Center Agent (Marshallese/English)
Community Clinic —Springdale, AR
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Care Specialist (Bi-Lingual Spanish)
Movista Inc —Bentonville, AR
- Full-time
- Spanish
- High school diploma or GED
- 1 year
Quick Apply
Sales BDC Agent
Crain Automotive —Fayetteville, AR
- $14 - $20 an hour
- Dealership
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply

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Ecowaste Solutions —Springdale, AR
Working under the direct supervision of the Customer Service Manager, you will field residential and commercial calls, inquiries, and requests that range from…
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Valvoline Instant Oil Change —Bentonville, AR
Terms and conditions apply, and benefits may differ depending on state. Company-provided uniforms, tools, and safety gear. Starting pay: $15.00 per hour.
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This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
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Consumer Service Representative

Daisy Manufacturing Co -
Rogers, AR

Quick Apply

Job Details

Full-time
$33,696 - $36,000 a year

Qualifications

Computer operation
Microsoft Outlook
Spreadsheets
High school diploma or GED
Typing
Quality data entry

Full Job Description

Position Title: Consumer Service Representative 1

Department: Sales

Level: Corporate Staff

Reports to: Consumer Service Manager

Summary:

This position is responsible for incoming and outgoing communications, and various miscellaneous office/clerical duties.

Major Duties and Responsibilities:

Take incoming phone calls, answering customer emails and chats from customers daily.
Provide first call resolution on product support, warranty issues and orders.
Opens mail from customers.
Reviews and research problems obtaining necessary information from policies, procedures, or practices.
Informs customers of standard procedures or resolution of problem.
Maintains high level of customer service professionalism when responding to customers via via phone, mail, chat or e-mails.
Follows up, either verbally or in writing, to ensure customer satisfaction.
Types up answers to customer inquiries and sends out periodically.
Order entry processing from customers via phone, mail, web pages and/or e-mails.
Other miscellaneous clerical duties as required. (Moving files.)
Front Desk operator relief at breaks and lunch.

The above listed duties are areas of major responsibility and are not an all-inclusive list. Other duties may be required as assigned.

Education and Experience:

High School diploma or GED required. Must be detail oriented, focused, and able to perform multiple tasks. Must have excellent communication skills and be able to work under stressful conditions at times. Typing and computer basics needed in Word, and Microsoft Outlook. Data Entry skills are required. Must be dependable, this is a very important position in the company.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Speaking and listening. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Repetitive computer keyboard use and talking on the phone for extended time periods.

Key Performance Indicators:

Phones:

Take orders, troubleshooting products to help customers,

enter warranty returns orders for all brands accurately and efficiently.

Average Handle Time (AHT) – working towards 6:20 or less

Customer Email:

Answering 15-20% of the incoming emails daily,
keeping count of your answered emails and entering this information into spreadsheet daily.
Troubleshooting with customers via email to answer questions and resolve issues across all brands.

Warranty/Returns

Work returns paperwork on assigned week. –

Contacting customers for payment –

Entering orders to ship back repaired/replaced product

Mental Requirements: General Intelligence, Verbal Intelligence, Numerical Intelligence ability to meet and maintain all KPI’s

Workplace Environmental Conditions: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

8 am to 4:30 pm with a 30 minute lunch

Quick Apply

Refine Your Search

call center representative jobs in pea ridge, ar

Consumer Service Representative

People Support Center Representative I

Customer Care Specialist

Automotive Call Center Rep / BDC

Experienced Call Center Representative

Call Center Agent

Automotive Call Center Rep

Sr Casualty Claims Intake Representative

Sales Call Center Representative

Customer Service Representative

Bilingual Customer Service Representative

Bilingual Call Center Agent (Marshallese/English)

Customer Care Specialist (Bi-Lingual Spanish)

Sales BDC Agent

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