Top 224 Customer service Jobs in Pea Ridge, Ar

Customer Experience Specialist
Winland Foods, Inc. —Bentonville, AR
- $21.16 - $31.20 an hour
- Overtime
- Hybrid work
- Sales
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
6d
Router / Cust Service Clerical
Walmart —Bentonville, AR
- $20.00 - $23.50 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Customer Service Associate I
Dollar Tree —Pea Ridge, AR
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Advocate I
Arkansas Blue Cross and Blue Shield —Rogers, AR
- Full-time
- Microsoft Excel
- Writing skills
- Research
4d
Customer Service and Support Representative - Exterior Building Products
Alside —Rogers, AR
- $25 - $27 an hour
- Microsoft Outlook
- Residential
- High school diploma or GED
Quick Apply
Consumer Service Representative
Daisy Manufacturing Co —Rogers, AR
- $33,696 - $36,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
(2) Customer Service Rep I
City of Bentonville —Bentonville, AR
- $15.97 - $17.57 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
8d
Customer Account Associate - Walmart
Nestlé USA —Rogers, AR
- Data analysis skills
- Research
- Mid-level
13d
Pharmacy Customer Service Associate
Walgreens —Bentonville, AR
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
11d
Front Office Manager
Rogers Embassy Suites - Atrium Hospitality —Rogers, AR
- $54,000 - $64,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Karen Williams - State Farm Agent —Rogers, AR
- $40,000 - $60,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Jonathan Hooks - State Farm Agent —Rogers, AR
- $48,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Experienced Call Center Representative
Superior Collision Center —Rogers, AR
- Full-time
- Background check
- Computer literacy
- Reliable transportation
- Paid training
- Paid holidays
Front Desk Coordinator - Rogers, AR
The Joint Chiropractic —Rogers, AR
- $18 - $20 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent - FT
HYATT PLACE BENTONVILLE —Bentonville, AR
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
8d
Customer Service Professional III
UL Solutions —Lowell, AR
- $28,800 - $38,400 a year
- Holidays
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Front Desk Agent
21c Museum Hotels —Bentonville, AR
- Full-time
- Background check
- Entry level
Quick Apply
Member Activity & Guest Card Specialist
Bella Vista Property Owners Association —Bella Vista, AR
- $15 an hour
- Full-time
- Bilingual
- Office
- 3 years
Quick Apply
8d
Seasonal Customer Support Representative I
Patriot Software —Springdale, AR
- $20 an hour
- Extended hours
- Remote
- No experience needed
- High school diploma or GED
- US work authorization
Quick Apply
11d
Customer Relations Representative - State Farm Agent Team Member
Dewayne Trichell - State Farm Agent —Bentonville, AR
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply

I want to receive the latest job alert for customer service in pea ridge, ar

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near pea ridge, ar

Customer Service Representative jobs in Bentonville, AR

Front Desk Agent jobs in Bentonville, AR

Front Office Manager jobs in Rogers, AR

Call Center Representative jobs in Rogers, AR

Customer Relations Representative jobs in Rogers, AR

Customer Experience Specialist jobs in Bentonville, AR

Retail Sales Associate jobs in Rogers, AR

Customer Service Representative jobs in Rogers, AR

Customer Service Representative jobs in Dallas, TX

Customer Service Representative jobs in Bradenton, FL

Customer Service Representative jobs in Boynton Beach, FL

Remote Customer Service jobs in Tucson, AZ

Automotive Service Advisor jobs in Houston, TX

Work At Home Remote Customer Service jobs in Delaware

Customer Service Representative jobs in Newport News, VA

Business Services Representative jobs in Midland, GA

Business Services Representative jobs in Sylvan Beach, NY

Business Services Representative jobs in Oklahoma City, OK

Youth Services jobs in Memphis, TN

Business Services Representative jobs in Columbia, MD

Customer Experience Specialist

Winland Foods, Inc. -
Bentonville, AR

Quick Apply

Job Details

Full-time
$21.16 - $31.20 an hour
6 days ago

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
High school diploma or GED
Productivity software

Full Job Description

This role is an individual contributor position responsible for the successful execution of customer order fulfillment with a positive customer experience. In addition, for customers that meet a volume threshold, this role will also complete standard analysis of the customers inventory position. The Customer Experience Specialist will establish and maintain effective relationships across all areas of the business, including but not limited to commercialization, sales, supply chain, operations, finance, transportation, warehousing, and information technology. These relationships are key to successfully meeting customer expectations.

Employee Type:

Full time

Location:

AR Bentonville

Job Type:

Customer Service

Job Posting Title:

Customer Experience Specialist

Job Description:

Schedule: Hybrid schedule with weekly remote work from home days

Work Location: 2500 SE Technology Circle- Suite 8, Bentonville, AR 72712

Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness.

Salary, based on experience and other qualifications: $21.16/hr - $31.20/hr with additional bonus potential

Role and responsibilities:

Manages customer orders to ensure availability of ordered product, adjusting for and communicating proactively any potential shortages to the customer and the commercial organization.
For customers that meet a volume threshold, complete analysis of standard inventory reports to anticipate customer impacts in the next 30 to 60 days, escalating to a Leader or an Analyst when potential concerns are identified.
Provides proactive, professional internal stakeholder communication and external customer communication on any issues in meeting customer fulfillment expectations. Communication takes place primarily through written form in email and Microsoft Teams, including responding to customer inquiries within 24 hours.
Updates and maintains documentation on customer communications, inquiries, and interactions in a timely fashion in the system.
Understands and executes the end-to-end sales process from order through shipment.
Utilizes detailed understanding of end-to-end supply chain (transportation, warehouse, planning, etc.) to effectively meet customer expectations.
Demonstrates ability to identify and resolve issues affecting overall service to the customer and positively influence key performance indicators.
Develops understanding of customer strategies, business models and requirements.
Works in partnership with the Commercial organization, including serving as the primary point of contact for all customer questions or concerns relating to orders or product availability.
Resolves customer concerns, escalating to Leadership or Analysts as needed.
Proactively identifies and resolves recurring customer issues, including but not limited to, short lead time, delayed customer pickups, sending wrong equipment for pickup, ordering discontinued items, etc.
Manages resolution of Customer Overages, Shortages, or Damages (OS&D) for assigned customer orders.
Utilizes ERP system(s), like SAP, and Power BI reporting to view inventory and order history respectively for exception-based recommendations on order management.
Performs order-entry functions manually or monitors orders received via Electronic Data Interchange (EDI), ensuring all orders received are processed timely and accurately.
Provides input and updates to training/reference materials as needed in coordination with their leader.
Attends skill set enhancement training as needed and available.
Influences customer behavior to reduce cost to serve, including but not limited to topics surrounding the minimization and/or elimination of customer deductions and avoidance and/or reduction fines and fees.
Maintains relationships across all areas of the business, including but not limited to commercialization, sales, supply chain, operations, finance, transportation, warehousing, and information technology.
Addresses activities associated with assigned customer transitions, new and discontinued items, and new customer implementations.

The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.

Qualifications:

High school diploma required.
Post secondary education in Supply Chain, Business or related field preferred.
Minimum of 2 years experience in a customer-facing role, supply chain, warehousing, or transportation is preferred.
High attention to detail with excellent organizational skills.
Ability to manage multiple tasks in a high-change environment.
Working knowledge of Microsoft Office is required.
Working knowledge of ERP Systems (ex. SAP) and Power BI is preferred.
Strong written and verbal communication skills are required.
The ability to work occasional overtime is required.
Ability to perform repetitive motions 90% of the time required: PC Keyboard.
Travel requirements are as needed to support operational activities and projects. (0-5% of time)

EEO Statement:

Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.

Quick Apply

Refine Your Search

customer service jobs in pea ridge, ar

Customer Experience Specialist

Router / Cust Service Clerical

Customer Service Associate I

Customer Advocate I

Customer Service and Support Representative - Exterior Building Products

Consumer Service Representative

(2) Customer Service Rep I

Customer Account Associate - Walmart

Pharmacy Customer Service Associate

Front Office Manager

Customer Service Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Experienced Call Center Representative

Front Desk Coordinator - Rogers, AR

Front Desk Agent - FT

Customer Service Professional III

Front Desk Agent

Member Activity & Guest Card Specialist

Seasonal Customer Support Representative I

Customer Relations Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer service in pea ridge, ar

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected