Top 98 Desktop support technician Jobs in Pearl River, Ny

Onsite Printer Support Specialist - Level 2
Revolution Technologies, LLC —New York, NY
- $30 - $35 an hour
- Full-time
- 5 years
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
CCTV/Access Control Maintenance Technician
Paths Management Services LLC —New York, NY
- $28.84 - $33.65 an hour
- Overtime
- Writing skills
- Mid-level
- Windows
- Travel reimbursement
- Commuter assistance
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Desktop Support Technician
L3Harris Technologies —Clifton, NJ
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
IT Help Desk Technician II
Jazz at Lincoln Center —New York, NY
- $33.65 - $38.46 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
Computer Support Technician II
New York University —New York, NY
- $38.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
IT Support Specialist Hybrid Level 1-2 Part to Full time
Simiplex Solutions —White Plains, NY
- $22.00 - $31.67 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Driver's License
- Paid training
- Paid time off
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2d
Desktop Technician Level 1
Municipal Credit Union —New York, NY
- $21.15 - $33.03 an hour
- Full-time
- Azure
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Service Desk Technician
OFFICE OF CRIMINAL JUSTICE —Manhattan, NY
- $68,213 - $80,000 a year
- Multiple hires
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Associate Helpdesk Technician
Tutor Perini Corporation —New Rochelle, NY
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
3d
MSP Support Technician
Delaney Computer Services, Inc. —Mahwah, NJ
- $50,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Dental insurance
Quick Apply
IT Technician
Visentry LLC —Englewood, NJ
- Full-time
- Mid-level
- Communication skills
Quick Apply
Desktop Support Technician
TSG Risk Management —New York, NY
- $70,000 - $80,000 a year
- 8 hour shift
- Mid-level
- Office
- Windows
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7h
Information Technology Hourly IT Support Assistant - Part-Time
The City University of New York (CUNY) —New York, NY
- $24.48 - $27.68 an hour
- Part-time
- Writing skills
- English
- Mid-level
Desktop Support Technician
AmTrust Financial Services, Inc. —Jersey City, NJ
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
IT Service Desk Analyst (Weekend Shift)
Bloomberg —New York, NY
- $70,000 - $75,000 a year
- Azure
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
1d
Desktop Technician
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $59,537 - $68,468 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
IT Support Technician
Metro Vein Centers —New York, NY
- $60,000 - $72,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
IT Service Desk Lead
Balchem Corporation —Montvale, NJ
- $90,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Ability to lift 50 pounds
Quick Apply
11d
Managed Services Help Desk Technician
Hub Orion —New York, NY
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
6h

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desktop support technician jobs near pearl river, ny

Onsite Printer Support Specialist - Level 2

Revolution Technologies, LLC
New York, NY

Quick Apply

Job Details

Full-time | Contract
$30 - $35 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
Network troubleshooting
Technical documentation
Enterprise software
Incident management software
In-person customer service
Printer (troubleshooting support)
Dispatching
Zendesk
Computer hardware
Customer support ticket management
Technical customer support for office equipment
ServiceNow
IP networking
Peripheral hardware support
Ticketing system technical support

Full Job Description

Job Title

Onsite Printer Support Specialist – Level 2

Job Location

New York, NY 10017 – Midtown Manhattan
100% On-site

Job Type

Full-Time Contract – 12 Months

Pay Rate

$30.00 – $35.00 per hour W-2, based on experience

Job DescriptionRole Overview

The Onsite Printer Support Specialist provides Level 2 technical support within a large enterprise printing environment. This position serves as a key liaison between the customer helpdesk, end users, and technical support teams to ensure printer-related incidents are properly diagnosed, documented, resolved, or escalated.

This is not a traditional printer break/fix field technician position. The ideal candidate combines strong Level 2 IT support experience with hands-on enterprise printer/MFP troubleshooting, network printing knowledge, ticket management, and excellent customer-facing communication.

Key Responsibilities

Level 2 Printer Support: Partner with the customer helpdesk to troubleshoot and resolve printer and MFP-related service requests.
End-User Troubleshooting: Work directly with users to diagnose printer hardware, software, connectivity, driver, print queue, and configuration issues.
Network Printing: Troubleshoot network-connected printers using knowledge of TCP/IP, print queues, drivers, and related enterprise printing technologies.
Ticket & SLA Management: Monitor, update, document, and resolve support tickets accurately and within established service standards.
Technical Escalation: Coordinate with the Lexmark Technical Support Center on complex issues and initiate field technician dispatch when onsite repair is required.
Printer Configuration: Configure and manage printer settings using Lexmark solution-management tools or similar enterprise print-management platforms.
Technical Coordination: Work closely with helpdesk personnel, technical support teams, and field service resources to drive incidents through resolution.
User Training: Provide guidance and training to end users on printer functionality and supported printing solutions.
Customer Service: Deliver professional, responsive, and courteous onsite support while maintaining a high level of customer satisfaction.

Qualifications & Requirements

Experience: 5–7 years of experience in technical support, desktop support, helpdesk, or Managed Print Services environments.
Enterprise Printer Support: Hands-on experience supporting printers and/or multifunction printers (MFPs) within a corporate or enterprise environment.
Level 2 Support: Demonstrated experience diagnosing and resolving Level 2 hardware, software, peripheral, and connectivity issues.
Networking: Working knowledge of TCP/IP, network printers, print queues, printer drivers, and device connectivity.
Ticketing Systems: Experience working within an enterprise ticketing system such as ServiceNow, Zendesk, or similar.
Print Management: Familiarity with enterprise print-management tools, printer configuration platforms, or manufacturer-specific management consoles such as Lexmark or similar.
Communication: Strong verbal and written communication skills with the ability to work effectively with end users, helpdesk teams, technical support resources, and vendors.
Organization: Ability to manage multiple tickets and priorities while maintaining accurate documentation and following established support procedures.
Customer Focus: Strong customer-service mindset with the ability to provide professional onsite support to users with varying levels of technical knowledge.

Pay: $30.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Parental leave
Vision insurance

Application Question(s):

Printer/MFP experience

How many years of hands-on experience do you have supporting printers or multifunction printers (MFPs) in a corporate or enterprise environment? Please briefly describe the printer brands/devices you supported and the types of issues you personally troubleshot.

Level 2 troubleshooting

Describe your Level 2 printer support experience. Have you personally troubleshot network connectivity, TCP/IP, print queues, printer drivers, firmware, device configuration, or other printer-related issues? Please provide a brief example.

Ticketing + print management

Which ticketing systems have you used (such as ServiceNow, Zendesk, or similar), and have you worked with any printer management tools, print servers, print queues, or manufacturer device-management consoles? Please list the systems/tools you have used.

Onsite + pay

This is a 12-month W-2 contract position working 100% onsite in Midtown Manhattan, Monday–Friday, with a pay range of $30–$35/hour based on experience. Are you comfortable with the onsite requirement, contract structure, and pay range?

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in pearl river, ny

Onsite Printer Support Specialist - Level 2

CCTV/Access Control Maintenance Technician

Desktop Support Technician

IT Help Desk Technician II

IT Helpdesk Technician

Computer Support Technician II

IT Support Specialist Hybrid Level 1-2 Part to Full time

Desktop Technician Level 1

Service Desk Technician

Associate Helpdesk Technician

MSP Support Technician

IT Technician

Desktop Support Technician

Information Technology Hourly IT Support Assistant - Part-Time

Desktop Support Technician

IT Service Desk Analyst (Weekend Shift)

Desktop Technician

IT Support Technician

IT Service Desk Lead

Managed Services Help Desk Technician

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