The Driver ensures the safe transportation of resort guests to and from the golf courses, hotels and other various destinations.
Company Background:
Pebble Beach Company, (“PBC” or “The Company”) headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. The Company also operates five renowned golf courses: Pebble Beach Golf Links, home of the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and the Tiger Woods designed short course, The Hay.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Forbes Five-Star certified since 2014, Pebble Beach Golf Academy & Practice Facility, and a diverse offering of culinary and retail experiences. PBC annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship.
Essential Duties & Responsibilities:
- Be courteous, respectful and pleasant to all guests.
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Report guest issues/incidents immediately at next stop.
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Keep all vehicles fueled.
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Transport guests to and from Spanish Bay, The Lodge, Casa Palmero and Beach Club properties in 8 (eight) one-hour loops; to include 10 stops per loop or 80 stops per day.
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Transport guests to off-site destinations, including but not limited to Monterey Peninsula Airport, Local restaurants, San Jose and San Francisco.
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Assist guests with storage, loading, unloading and safe handling of luggage and golf clubs.
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Ability to handle at a minimum 25 pieces of luggage/bags per day, 25 -50 lbs per piece of luggage/bag.
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Greet guests with a sincere smile and using the proper salutation.
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Use guest name and recognize return guests, whenever possible.
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Answer questions and provide information on daily functions taking place throughout the resort.
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Take 5-10 minutes each time you sign out a company vehicle to inspect for cleaning, maintenance and safety issues. Use checklists provided and send to transportation office to the attention of the dispatcher.
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Report any such deficiencies immediately to your working supervisor and if there is a safety hazard do not drive the vehicle.
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No handheld phones or other communication devices are to be used while driving.
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No emails or texting while driving.
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Pick up golf clubs and carry to storage area and store properly.
- Transport packages and materials between properties upon request.
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Greet guests, load luggage, unload luggage for passengers leaving vehicle.
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Sign in at the location log sheets, check log sheets for instructions regarding request for packing pick-up and drop off.
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Drive within legal and company speed limits along the prescribed route to the next destination.
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Provide guests with information regarding re-routes.
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Inform guests of each stop with driver’s intentions. (i.e. inform guests when you must go and sign in on the location log sheets.)
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Ensure that schedule for guest pickup/drop off is strictly adhered to, without exceeding speed limits.
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Respond promptly to communications from dispatcher, manager, group coordinator, MOD, supervisor and comply with instructions given.
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Never leave key in unattended vehicle; must always have key with you.
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Other duties as assigned by manager, supervisor, group coordinator, dispatcher and MOD.
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Assist the Guests Services Dept. as needed, to include Porter/Valet and Concierge.
- Other duties as assigned by the supervisor or MOD may include opening the door of the hotel for guests and safe handling of luggage and packages.
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Able to drive autos, vans, SUV’s busses (13-25 passenger) and disable vans. Cell phones, hands free devices only.
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Knows, models and integrates Pebble Beach Company culture (mission, values, and standards)
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Comply with the Pebble Beach Company safety and health policies and procedures
Absolutely Required Skills:
- Excellent communication and customer service skills.
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Must have Class C Commercial License with passenger endorsement or attain within three months of hire.
- Have and maintain valid California driver’s license with 2 (two) points or less.
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High school diploma or equivalent.
Why work for Pebble Beach Company:
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Competitive Pay: $17.40/hour plus service charges.
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Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
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Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
- We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
- Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
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Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
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Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
