Top 19 concierge Jobs in pebble beach ca

Reservations Agent
Bernardus Lodge & Spa —Carmel Valley, CA
- $20 - $21 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- English
- Free parking
- Health savings account
Quick Apply
Front Desk Agent
Bernardus Lodge & Spa —Carmel Valley, CA
- $22 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Pavilion Concierge (Part Time)
Pebble Beach —Pebble Beach, CA
- $17 an hour
- Part-time
- In-person
- Ability to stand for extended periods
- Entry level
- Health insurance
- Dental insurance
Front Desk Agent
CUSTOM HOUSE HOTEL LP —Monterey, CA
- $21.27 - $23.86 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Hotel
Quick Apply
7d
Patient Care Coordinator/Front Desk
Skinphoria Aesthetics —Monterey, CA
- From $18 an hour
- 8 hour shift
- Sales
- Patient care
- In-person
- Employee discount
- Opportunities for advancement
Quick Apply
Assistant Front Office Manager
Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course —Monterey, CA
- $69,000 - $75,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
8d
Refuge Concierge
Carmel Valley Athletic Club —Carmel-by-the-Sea, CA
- $20 - $22 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer skills
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Front Desk Concierge
The Santa Lucia Preserve —Carmel-by-the-Sea, CA
- $22 - $26 an hour
- Full-time
- Background check
- Hospitality
- Customer service
- Health savings account
- Health insurance
Quick Apply
16h
Bell Valet Captain, Monterey Plaza Hotel & Spa
Monterey Plaza Hotel & Spa —Monterey, CA
- $25.40 an hour
- Full-time
- Computer literacy
- Basic math
- English
Quick Apply
Service Concierge
Land Rover Jaguar Volvo Monterey —Seaside, CA
- $20 an hour
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Spa - Concierge
Bernardus Lodge & Spa —Carmel Valley, CA
- $17.50 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- English
12d
Retail Store Associate (Seasonal)
Office Depot —Salinas, CA
- $16.90 - $19.10 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Commuter assistance
- Health savings account
1d
Reservations - Agent
Bernardus Lodge & Spa —Carmel Valley, CA
- $21 an hour
- Part-time
- Background check
- English
- High school diploma or GED
Spa - Concierge
Ensemble Hospitality —Carmel Valley, CA
- $17.50 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- English
12d
Front Office - Agent
Bernardus Lodge & Spa —Carmel Valley, CA
- $22.66 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Front Office - Agent
Ensemble Hospitality —Carmel Valley, CA
- $22.66 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook

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concierge jobs near pebble beach ca

Reservations Agent

Bernardus Lodge & Spa -
Carmel Valley, CA

Quick Apply

Job Details

Part-time
$20 - $21 an hour

Benefits

Free parking
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program
Food provided

Qualifications

Guest reservation booking
Teamwork
Resort
Guest relations
English
Hotel and accommodations guest inquiries
High school diploma or GED
Driver's License
Math
Attention to detail
Conflict management
Typing
Luxury hotel experience

Full Job Description

Not far from the bustle of the city, Bernardus Lodge & Spa draws guests intent on enjoying the near-perfect climate of Carmel Valley, it’s tranquil setting and rich sense of place. At the heart of their experience, sits Bernardus and our team of creative, passionate people who are dedicated to enriching people’s lives through our core values: we have a welcoming spirit, we keep it real, we make it right, and we care.

We work as a collective group to offer the very best experiences possible. Our detailed standards are balanced by an energetic and collaborative culture that is highly supportive, authentic and positive. This team mentality is at the core of our success and we strive to make positive impacts on both our guests and fellow team members.

SUMMARY: Responsible for providing superior guest service as it pertains to finding the most suitable accommodations for the guest; PBX operations to include efficient message service; taking hotel reservations; accuracy with daily accounting procedures; and concierge services in a gracious and professional manner. In addition to the hourly rate of pay, this role offers the opportunity for a monthly commission-based bonus structure depending on actualized revenue numbers to budget by month.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Answers resort internal and external phone calls within three rings and provides information as needed; takes messages for resort guests and assures receipt. Responds to guest questions in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, resort services, and safety. During calls provide gracious and efficient telephone service.
Professional demeanor and phone etiquette at all times.
Multitask by answering calls and inserting reservation information into OPERA while on guest call.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver).
Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift.
Ensure proper credit card procedures are followed at all times to include credit card imprint, credit card authorization and guest signature on registration packets.
Interact positively with all levels/departments of the property.
Maintain complete knowledge at all times of: 1. Hotel amenities, services and hours of operation. 2. Room types, room numbers, property layout and décor. 3. Room rates, special packages, promotions and restrictions. 4. Daily hotel occupancy and expected arrivals/departures. 5. Room availability status for any given day. 6. Scheduled daily group activities.
Meet with departing shift to review completed and pending tasks, the day’s activities and items for follow up.
Operate radio system following established procedures to relay in-house announcements/requests.
Performs clerical duties such as typing, proofreading, faxing and sorting mail.
Prioritize daily workload while maintaining appropriate response time.
Provide Concierge service, obtain a fluent knowledge of top restaurants, special events, local attractions, and guest amenities.
Provide graciousness, thoughtfulness & a sense of personalized service.
Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.
Provide guest escort to their room, offering a detailed orientation of the property and their room. Offer information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions.
Review arrivals noting special requests, location preferences, and the designated VIP status. Review and prepare all next day guest reservations and the arrivals registration packets.
Support safe work habits and a safe working environment at all times. Maintain knowledge of emergency and safety procedures.
Take, record and relay messages accurately, completely and legibly.
Assist with/and coordinate transportation requests for guests.
Follow the Funnel System for selling technique.
Encourage innovative activities and experiences, which will maximize revenue capture per reservation and guest stay.
Work as liaison between front office, housekeeping and other operational departments of the hotels by noting pertinent information that will assist these departments for guest arrivals.
Complete daily correspondence for reservation and property information for guests.
Able to work on own and make informed decisions as needed.
Able to navigate Internet for email inquiries, restaurant reservations, and GDS reservation retrieval.
Support safe work habits and a safe working environment at all times.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· 1-2 years in guest services, reservations in luxury environment.

· Commitment to excellence and high standards

· Strong organizational, problem-solving, and analytical skills. Ability to accurately compute and manipulate mathematical calculations.

· Versatility, flexibility, and a willingness to work within constantly changing environment.

· Ability to manage priorities and workflow.

· Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision.

· Demonstrated conflict resolution, problem solving and decision making skills.

· Professional appearance and demeanor.

· Ability to effectively communicate with people at all levels and from various backgrounds.

· Must provide valid document(s) to work in the US.

· Must meet legal age requirements for the position.

EDUCATION

High school diploma or equal to a GED.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met successfully to perform the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 25 lbs.
Must be able to stand and walk for long periods of time.

LANGUAGE SKILLS:

Must speak and communicate in English.
Must be able to clearly communicate with guests, management and coworkers.

CERTIFICATES & LICENSES:

Valid California Driver License is required.

WORK ENVIRONMENT:
The work environment at Bernardus Lodge ranges from winter time lows of 20 degrees to summer time highs to 100+ degrees.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:

CATEGORY

EXAMPLES

BUSINESS PURPOSE

Personal Identifiers

Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number

1. To comply with state and federal law and regulations requiring; employers to maintain certain records;

2. To evaluate your job application and candidacy for employment;

3. To obtain and verify background check and references; and

4. To communicate with you regarding your candidacy for employment.

Pre-Hire Information

Job application, resume, background check results, job interview notes, and candidate evaluation records

Same as above

Employment History

Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

Same as above

Education Information

Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

Same as above

If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.

Pay: $20.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Food provided
Free parking
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Are you able and willing to work weekends, both Saturdays and Sundays, and possibly holidays as needed?

Work Location: In person

Quick Apply

Refine Your Search

concierge jobs in pebble beach ca

Reservations Agent

Front Desk Agent

Pavilion Concierge (Part Time)

Front Desk Agent

Patient Care Coordinator/Front Desk

Assistant Front Office Manager

Refuge Concierge

Front Desk Concierge

Bell Valet Captain, Monterey Plaza Hotel & Spa

Service Concierge

Spa - Concierge

Retail Store Associate (Seasonal)

Reservations - Agent

Spa - Concierge

Front Office - Agent

Front Office - Agent

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