Top 748 Customer service supervisor Jobs in Pelham, Al

Operations Supervisor - Transportation--$2500 Sign on Bonus (Supply Chain/Logistics)
Penske Truck Leasing and Logistics —Birmingham, AL
- $56,200 - $74,500 a year
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Call Center Representative - DHA
US Social Security Administration —Birmingham, AL
- $40,736 - $82,007 a year
- Online Application
- Hybrid work
- Background check
- High school
- Pass drug screening
Enterprise Customer Experience Manager
Guideway Care —Birmingham, AL
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Store Service Manager
Precision Tune Auto Care - Alabaster 56-16 —Alabaster, AL
- $52,000 - $104,000 a year
- Weekends as needed
- Basic math
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Full-Time Customer Service Supervisor
KOHLS —Hoover, AL
- From $17.25 an hour
- Weekends as needed
- 18 years or older
- Writing skills
- Merchandising
Customer Service Representative
Classic Collision Corporate Services LLC —Pelham, AL
- Online Application
- 18 years or older
- Ability to walk for extended periods
- Driver's License
- Paid training
- Paid holidays
11d
Customer Success Manager - Remote
Arcoro —Birmingham, AL
- $70,000 - $90,000 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Associate
Walgreens —Helena, AL
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Call Center Representative
Mutual Savings Credit Union —Birmingham, AL
- $18 - $20 an hour
- Computer literacy
- Writing skills
- English
Quick Apply
Customer Service Administrator 2
Southeastern Freight Lines —Birmingham, AL
- $21.55 - $26.51 an hour
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
Customer Success Manager
Safety Plus, Inc. —Birmingham, AL
- $60,000 - $70,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
Quick Apply
Customer Service Representative I
PRADCO Inc. —Birmingham, AL
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
11d
Remote Inbound Customer Service Agent - 8.2 Start
Grand Circle LLC —Birmingham, AL
- $18 an hour
- Call employer
- Remote
- Mid-level
- Travel
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Department Supervisor
Home Depot —Pelham, AL
- Merchandising
- Mid-level
Online Order Filling Team Supervisor
Walmart —Calera, AL
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Manager, Editor, Government and Public Services (GPS)
Deloitte —Birmingham, AL
- $88,600 - $163,100 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Field Supervisor
Blue Streak LLC 1 —Alabaster, AL
- $65,000 - $90,000 a year
- 8 hour shift
- Construction site
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Jud Bennett - State Farm Agent —Vestavia, AL
- $50,000 - $80,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
ADMINISTRATIVE SUPERVISOR
University of Alabama at Birmingham —Birmingham, AL
- $45,395 - $73,770 a year
- Day shift
- Hybrid work
- Mid-level
- Office
- University
Retail Supervisor
Gabes —Pelham, AL
- $18 - $20 an hour
- Full-time
- Mid-level
- Warehouse
- Employee discount
- Flexible schedule
Quick Apply
7d

I want to receive the latest job alert for customer service supervisor in pelham, al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service supervisor jobs near pelham, al

Administrative Supervisor jobs in Birmingham, AL

Customer Success Manager jobs in Birmingham, AL

Call Center Representative jobs in Birmingham, AL

Customer Experience Manager jobs in Birmingham, AL

Customer Service Representative jobs in Helena, AL

Senior Customer Service Representative jobs in Birmingham, AL

Customer Service Representative jobs in Pelham, AL

Customer Service Representative jobs in Birmingham, AL

Administrative Supervisor jobs in Memphis, TN

Supervisor jobs in Gastonia, NC

Administrative Supervisor jobs in Olivehurst, CA

Administrative Assistant jobs in Lancaster, PA

Administrative jobs in Columbia, MD

Lcsw Clinical Supervisor jobs in New Jersey

Administrative Supervisor jobs in Boston, MA

Administrative Supervisor jobs in Abington, PA

Team Supervisor jobs in Remote

Aba Supervisor jobs in Sacramento, CA

Supervisor jobs in El Paso, TX

Team Supervisor jobs in Fishers, IN

Operations Supervisor - Transportation--$2500 Sign on Bonus (Supply Chain/Logistics)

Penske Truck Leasing and Logistics -
Birmingham, AL

Apply Now

Job Details

$56,200 - $74,500 a year

Qualifications

Computer operation
Customer communication
Microsoft Excel
Customer relationship building
Microsoft Outlook
Client rapport building
Employee relationship building
High school diploma or GED
Change management

Full Job Description

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?

Do you have a proven ability to supervise processes as well as activities and tasks?

Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?

Do you a have proven record to motivate, engage, coach, and communicate with team members?

Do you have a demonstrated ability to drive process improvement and lead change?

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.

The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

Position Summary:

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc.workforce and equipment scheduling. Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.

Opportunity Details:

Schedule : Thursday 2:00PM start / Friday through Monday 8:00PM start (10 on average daily - Hours vary depending on business needs)

Experience: Transportation management background, strong communicator, goal oriented, detail oriented, demonstrated leadership skills. Supporting class A drivers.

Salary : $56,200 - $74,500 + In this role, Operations Supervisor, will be bonus eligible based on their performance and location performance.

Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/

Major Responsibilities:

People

Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
Establish and sustain that performance standards are communicated that are specific and measurable
Interview hourly associates and provide recommendations for hire
Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
Motivate and engage associates by focusing on team accomplishments and recognition

Operations

Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
Conduct team meetings
Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training
Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
Complete all necessary records and reports in a timely and accurate fashion

Finance

Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
Understand the relationship between decision-making and profitability
Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets

Safety

Ensure day-to-day management and associate activities are aligned with the location safety strategy
Provide associates with communication, training, feedback, and direction to ensure safe performance
Ensure compliance with all applicable regulatory agencies and company policies and procedures
Conduct safety observations

Growth / Customer Experience

Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
Ensure the customer knows that we are committed to helping them meet their objectives
Determine areas that could benefit from Continuous Improvement efforts

Fleet/Assets

Properly plan work assignments to ensure effective use of fleet equipment
Work with hourly associates to ensure they understand safe and efficient operation of equipment
Work with vendors to ensure equipment is maintained
Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete
Other projects and tasks as assigned by supervisor

Job Qualifications:

Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers. ¬
Must have ability to work efficiently and independently with strong time management and organizational skills
Strong written/oral communication skills and the ability to actively listen are required
Ability to manage through a problem, think critically, and make decisions independently
Ability to drive process improvement and lead change
Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Must demonstrate ownership & responsibility to run the operation with a sense of urgency
High School Diploma or equivalent required
Bachelor’s Degree preferred
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain

Job Function: Logistics & Supply Chain

Job Family: Operations

Address: 210 Oxmoor Cir

Primary Location: US-AL-Birmingham

Employer: Penske Logistics LLC

Req ID: 2607529

Apply Now

Refine Your Search

customer service supervisor jobs in pelham, al

Operations Supervisor - Transportation--$2500 Sign on Bonus (Supply Chain/Logistics)

Call Center Representative - DHA

Enterprise Customer Experience Manager

Store Service Manager

Full-Time Customer Service Supervisor

Customer Service Representative

Customer Success Manager - Remote

Customer Service Associate

Call Center Representative

Customer Service Administrator 2

Customer Success Manager

Customer Service Representative I

Remote Inbound Customer Service Agent - 8.2 Start

Department Supervisor

Online Order Filling Team Supervisor

Manager, Editor, Government and Public Services (GPS)

Field Supervisor

Customer Service Representative - State Farm Agent Team Member

ADMINISTRATIVE SUPERVISOR

Retail Supervisor

I want to receive the latest job alert for customer service supervisor in pelham, al

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected