Top 21 Information technology manager Jobs in Pelham, Al

IT Support Manager
Brasfield & Gorrie, LLC —Birmingham, AL
- Full-time
- System design
- Research
- Office
1d
DIRECTOR-LEARNING TECHNOLOGIES
University of Alabama at Birmingham —Birmingham, AL
- $85,600 - $139,100 a year
- Day shift
- 5 years
- Master's degree
- University
Manager - Healthcare - Patient Financial Systems
UAB Medicine —Birmingham, AL
- $104,045 - $169,075 a year
- Full-time
- 8 years
- Bachelor's degree
- Epic
- Paid parental leave
- Tuition reimbursement
Enterprise Infrastructure Manager - Voice Engineering
PNC Financial Services Group —Birmingham, AL
- $100,100 - $185,900 a year
- Full-time
- 5 years
- Office
- Master's degree
- Wellness program
- Health savings account
Enterprise Infrastructure Mgr (Enterprise Capacity & Performance Engineering)
PNC Financial Services Group —Birmingham, AL
- $100,100 - $204,490 a year
- Full-time
- Azure
- DevOps
- Windows
- Wellness program
- Health savings account
Software Engineering Mgr. - Corporate Banking - PINACLE Application
PNC Financial Services Group —Birmingham, AL
- $100,100 - $204,490 a year
- Weekends as needed
- Office
- 3 years
- SQL
- Wellness program
- Health savings account
Encompass Admin & Mortgage Systems Manager
FirstBank —Birmingham, AL
- Full-time
- Computer science
- Computer Science
- Research
Quick Apply
23h
IT Organizational Change Manager
Deloitte —Birmingham, AL
- $102,000 - $188,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Continuous improvement
- Work from home
1d
Senior Director, Program Management and IT
RAMPART IC LLC —Birmingham, AL
- Weekends as needed
- Google Workspace
- Computer Science
- Office
7d
IT Senior Audit Director
Regions —Hoover, AL
- $145,551 - $190,990 a year
- Full-time
- CPA
- Office
- 3 years
- Health savings account
- Health insurance
11d
IT Systems & Projects Specialist
MacLean Power Systems —Alabaster, AL
- Full-time
- Computer science
- Computer Science
- Windows
Quick Apply
McWane - Director of IT Integrations
McWane, Inc. —Birmingham, AL
- Full-time
- Remote
- 8 years
- SQL
- Supervising experience
Quick Apply
Senior Manager, Business Application Support
Motion Industries (MOT) —Birmingham, AL
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Digital Workspace Platforms Engineering Manager
Deloitte —Birmingham, AL
- $97,000 - $179,000 a year
- Full-time
- Computer Science
- System design
- 8 years
IT Vendor Financials & Contract Manager
Deloitte —Birmingham, AL
- $93,000 - $171,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Work from home
BFSI Sales Director (IC) – IT Services, Digital Transformation
Jarvis Recruitment —Birmingham, AL
- $150,000 - $175,000 a year
- Full-time
- Office
- Senior level
- Leadership

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IT Support Manager

Brasfield & Gorrie, LLC -
Birmingham, AL

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Managing technical support teams
Staff supervision
On-site technical support
Team leadership
Coaching
Bachelor's degree

Full Job Description

Responsibilities:

This key role is on-site at Brasfield & Gorrie's headquarters in Birmingham, Alabama.

IT Support Manager will lead the Workplace Technology team responsible for delivering reliable, scalable, and experience-driven end-user technology across our office environments. The ideal candidate is a strong technical leader who combines operational discipline with a passion for exceptional service. They will oversee the team responsible for Tier 2 in-person support, end-user device lifecycle management, and office technology standards. This leader ensures workplace technology is consistent, reliable, and aligned with business needs. This role partners closely with the Service Desk to maintain clear handoff pathways while preserving a seamless user experience.

Responsibilities and Essential Duties include the following (other duties may be assigned):

People

Coordinate with Director to provide oversight of assigned group staff (including participation with recruiting, hiring, training, development, team-building, evaluation and guidance)
Participate with and/or foster software/system vendor relationships through review, implementation and daily use of products associated with the assigned area of responsibility

Teamwork

Participate in department and group meetings to help develop, review and actively pursue strategic goals, initiatives and projects.

Customer Focus

Participate with organizational teams and individual users to assess technical needs and enhance use of current technologies to improve user service, satisfaction and efficiency
Represent the IT Department during user interactions and organizational meetings
Communicate regularly with IT Department leadership about users of systems and services, particularly associated with the assigned area within IT

Business Value and Efficiency

Engage with Corporate stakeholders and users to understand and analyze business needs and help develop/deliver appropriate solutions in response to those needs
Provide required oversight on technical projects to maintain their alignment with organizational strategies, goals and timing
Coordinate with Director to provide management and oversight of financial aspects of the assigned area within IT. This includes purchasing, contract reviews/negotiations, budgeting and budget review

System Performance and Security

Produce detailed goals for projects/initiatives and actively participate with project controls to monitor progress and report status
Participate with development, implementation and maintenance of IT policies, procedures, best practices and system standards
Participate with the continual functioning, monitoring, security, integrity and privacy of information systems and mission critical operations

Innovation

Participate with research and review of the latest technologies and how they might enhance and improve user and system results
Work with IT and Corporate groups to develop strategies and plans to improve IT processes, enhance user services, improve user effectiveness and foster innovation
Oversee and support the development, design and implementation of new applications, updates and changes, particularly for the assigned area within IT

Specific Requirements/Responsibilities for the assigned area within IT

Lead, coach, and develop Workplace Technology team members.
Ensure reliable support of end-user devices, peripherals, and collaboration technologies.
Oversee conference room technology standards and lifecycle management.
Drive root cause analysis and long-term resolution of recurring issues.
Maintain device lifecycle processes including procurement, deployment, refresh, and retirement.
Partner with Facilities and business stakeholders on office technology planning and readiness.
Establish and maintain clear Tier 2 handoff processes.
Monitor trends and implement continuous improvement initiatives.
Manage vendor relationships and workplace technology tools.
Contribute to strategic planning aligned with IT and business objectives.

Education - Skills - Knowledge - Qualifications & Experience:

Five (5+) years of people management experience.
Bachelor’s degree required; Computer or Information-related degree preferred.
Strong experience in Tier 2 in-person support environments.
Demonstrated experience managing end-user technology in an enterprise setting.
Proven leadership skills with the ability to coach and develop teams.
Excellent written and verbal communication skills.
Ability to thrive in a fast-paced, service-driven environment.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

Refine Your Search

information technology manager jobs in pelham, al

IT Support Manager

DIRECTOR-LEARNING TECHNOLOGIES

Manager - Healthcare - Patient Financial Systems

Enterprise Infrastructure Manager - Voice Engineering

Enterprise Infrastructure Mgr (Enterprise Capacity & Performance Engineering)

Software Engineering Mgr. - Corporate Banking - PINACLE Application

Encompass Admin & Mortgage Systems Manager

IT Organizational Change Manager

Senior Director, Program Management and IT

IT Senior Audit Director

IT Systems & Projects Specialist

McWane - Director of IT Integrations

Senior Manager, Business Application Support

Digital Workspace Platforms Engineering Manager

IT Vendor Financials & Contract Manager

BFSI Sales Director (IC) – IT Services, Digital Transformation

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