Top 37 Program support rep Jobs in Pelham, Al

Customer Support Rep I
Blue Cross and Blue Shield of Alabama —Birmingham, AL
- Full-time
- Hybrid work
- Computer literacy
- Medical office experience
- Office
- Paid training
Ready Mix Sales Representative
50063 Heidelberg Materials Southeast Agg LLC —Birmingham, AL
- $68,550 - $91,410 a year
- Full-time
- Office
- Business development experience
- Communication skills
- Health savings account
- AD&D insurance
7d
Entry-Level Outside Sales Rep - Geo Stormwater
Ferguson Enterprises, LLC —Pelham, AL
- $3,375 - $5,500 a month
- Full-time
- Residential
- Business
- Construction Management
- Paid parental leave
- Health insurance
Patient Access Rep II - Days - Brookwood
Conifer Revenue Cycle Solutions —Homewood, AL
- Full-time
- Medical office experience
- Mid-level
- Administrative experience
5d
Home Services Advocate I
C Spire —Birmingham, AL
- Full-time
- Computer literacy
- Research
- Residential
- Wellness program
- Health insurance
Quick Apply
11d
Sales Representative – Biotech (Entry)
Immune Biopharma —Forestdale, AL
- $88,556 - $118,356 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Patient Access Rep II - Nights - Brookwood
Conifer Revenue Cycle Solutions —Homewood, AL
- Full-time
- Medical office experience
- Mid-level
- Administrative experience
Inside Sales Rep
United Rentals, Inc. —Bessemer, AL
- Full-time
- Clean driving record
- Merchandising
- Driver's License
- Paid parental leave
- Health insurance
Customer Service Rep
Altec Industries, Inc. —Birmingham, AL
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
1d
Ready Mix Sales Representative
Heidelberg Materials —Birmingham, AL
- $68,550 - $91,410 a year
- Full-time
- Office
- Business development experience
- Communication skills
- Health savings account
- AD&D insurance
Hiring This Week - Remote Automotive Sales Coach
United Leadership Group —Birmingham, AL
- $100,000 - $350,000 a year
- Full-time
- Computer literacy
- Fair chance
- Entry level
- Paid time off
- Work from home
Quick Apply
8d
Territory Rep – Pharmaceutical
Access Pharmaceutical —Birmingham, AL
- Mid-level
- Communication skills
- Marketing
Foot & Ankle Sales Representative - Birmingham, AL
Stryker —Birmingham, AL
- Full-time
- Mid-level
- Bachelor's degree
- Operating room
- Health savings account
- AD&D insurance
Sales Enablement Specialist
Workplace Options —Birmingham, AL
- $105,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Business Development Rep
Imperial Trading —Birmingham, AL
- Research
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Robotics Clinical Sr Sales Rep
Zimmer Biomet —Birmingham, AL
- Full-time
- Up to 50% travel
- Marketing
- Mid-level
- Wellness program
District Leader - Central Alabama
COUNTRY Financial —Birmingham, AL
- $100,000 - $137,000 a year
- Full-time
- Office
- Travel
- Mentoring
- Disability insurance
- Health insurance
Afternoon & Weekend Shift - Sales/Wellness Rep
Restore Hyper Wellness —Birmingham, AL
- Part-time
- High school diploma or GED
- Cleaning
- 1 year
- Opportunities for advancement
Quick Apply
Outside Sales Representative - Climate Control
Sunbelt Rentals, Inc. —Birmingham, AL
- $40,000 - $62,965 a year
- Full-time
- Mid-level
- Business development experience
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Field Performance Tests/ Air flow testing and aerial inspections
ProcessBarron —Pelham, AL
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Quick Apply

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Customer Support Rep I

Blue Cross and Blue Shield of Alabama -
Birmingham, AL

Apply Now

Job Details

Full-time

Benefits

Paid training

Qualifications

Customer communication
Computer literacy

Full Job Description

Overview

Department Overview

The mission of the Customer Service Division is to provide exceptional personalized service to all of our customers every time they contact us. This is achieved by the courteous, accurate and efficient manner that our associates handle questions and issues from our customers. The Customer Service Division upholds our reputation as the "Caring Company" through the professionalism and dedication that each call center associate displays in their daily effort to improve the quality of our service to our customers.

Realistic Job Preview

Please view the following video for a realistic job preview of the Customer Support Representative I position.

Primary Responsibilities

This is a training position designed to prepare incumbents for contact with customers in the Customer Service Call Center. Associates will progress through a series of training modules, including lecture, role-play, and computer-based instruction. Finally, associates will respond to live calls under supervision of a trainer or mentor. Associates must meet performance criteria for each training module in succession.

Upon successful completion of the training program, the associate is eligible for placement in the Customer Support Representative I position. The associate will be responsible for providing efficient, prompt, and professional service to customers on inquiries received. The associate will work a predetermined schedule, including set lunches and breaks to ensure appropriate staff is available to assist customers. This position requires the usage of proper grammar and articulation. Also required is using a keyboard to effectively interface with the system ensuring customer contacts are documented immediately.

Summary of Qualifications

Experience in a position using a keyboard and/or personal computer
Demonstrated experience communicating effectively in order to interact with customers
Experience in a position understanding and interpreting complex oral and written directions
Experience in a position multi-tasking and organizing work responsibilities
Experience with medical terminology, ICD-10, and/or CPT coding preferred
Experience in a corporate or office setting preferred
Experience in a clinical setting (i.e. physician's office, clinic, hospital, home health) preferred
Bachelor’s degree preferred

Our Investment in You:

You do not have to be an expert to be part of our team. We are not a scripted call center. No two members, problems, or resolution journeys are the same. Sometimes you will not know the right answer, but we are looking for someone who is always up for the challenge. As long as you bring the passion for customer service, problem solving and commitment to serve others, we will invest in you to take care of the rest. We will provide fun, thorough and paid training that will teach you everything you need to know to feel confident handling customer issues with a team of support by your side.

After successfully completing the training program, you will have the opportunity to progress through our career pathways in as little as 18 months. So come grow with us!

Note:

Additional incentive opportunities will be available after completion of training. The location expectation is for this position to be primarily hosted onsite at our Birmingham corporate office with some hybrid flexibility. Opportunities for full-time remote work can become available as you progress through career pathway.

Work Location

The work location for this position will be hybrid (onsite/remote). However, the primary expectation is for training to be completed fully onsite at our corporate office in Hoover, Alabama. The training program lasts approximately 20 weeks. Upon successful completion of training, associates will be required to work onsite up to 3 business days per week.

During the training program, the associate will work a predetermined schedule Monday through Friday, from 8:00 a.m. to 4:45 p.m., which includes designated lunch and break times. Our call center operates Monday through Friday from 7:00 a.m. to 6:00 p.m. Upon successful completion of training, work schedules are assigned based on operational needs and are influenced by attendance and performance.

Business areas reserve the right to require associates to return to the office as needed, based on performance or other business considerations. A hybrid work schedule is subject to amendment or termination at any time by the Company.

Terms and Agreements

By submitting a job application, I attest that all information to the best of my knowledge is true and accurate. Furthermore, I understand that any information provided by me throughout the job application process is subject to verification including, but not limited to work experience, education, assessment (test) and interviews. We appreciate your interest in Blue Cross and Blue Shield of Alabama 'The Company'. The Company does not discriminate in hiring or employment on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetics, status as a disabled or protected veteran, or because of citizenship status in the case of a citizen or intending citizen. No question on this application is intended to secure information to be used for such discrimination. Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association.

Apply Now

Refine Your Search

program support rep jobs in pelham, al

Customer Support Rep I

Ready Mix Sales Representative

Entry-Level Outside Sales Rep - Geo Stormwater

Patient Access Rep II - Days - Brookwood

Home Services Advocate I

Sales Representative – Biotech (Entry)

Patient Access Rep II - Nights - Brookwood

Inside Sales Rep

Customer Service Rep

Ready Mix Sales Representative

Hiring This Week - Remote Automotive Sales Coach

Territory Rep – Pharmaceutical

Foot & Ankle Sales Representative - Birmingham, AL

Sales Enablement Specialist

Business Development Rep

Robotics Clinical Sr Sales Rep

District Leader - Central Alabama

Afternoon & Weekend Shift - Sales/Wellness Rep

Outside Sales Representative - Climate Control

Field Performance Tests/ Air flow testing and aerial inspections

I want to receive the latest job alert for program support rep in pelham, al

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Summary of Qualifications

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Terms and Agreements

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