Job Summary: We are looking for a high-energy QSR Shift Manager to drive excellence during our daily service windows. In this role, you will be the primary point of contact for shift success, balancing team leadership with a commitment to a seamless guest experience. The ideal candidate is a proactive leader who excels in fast-paced environments and takes pride in running a tight, efficient, and friendly operation.
Key Responsibilities
- Shift Oversight: Direct and coordinate the workflow of both service and production teams to ensure peak efficiency and consistent output.
- Talent Development: Assist in the onboarding, training, and ongoing performance coaching of team members to maintain high service standards.
- Financial Accountability: Oversee secure cash handling protocols, register reconciliations, and accurate shift reporting.
- Quality & Safety Control: Monitor production areas to ensure all quality benchmarks are met and strict health and safety regulations are followed.
- Team Culture: Foster a collaborative and high-performance work environment where every team member feels supported and motivated.
- Guest Relations: Actively engage with customers, resolving any inquiries or feedback on the spot to ensure every guest leaves satisfied.
- Strategic Collaboration: Work closely with the upper management team to execute operational goals and improve overall profitability.
- Facility Standards: Ensure the entire facility remains organized, stocked, and professionally maintained throughout the shift.
Compensation
- Pay: Competitive starting wages with the potential for up to $20.00 per hour for highly qualified candidates with extensive leadership experience.
Skills & Qualifications
- Leadership Experience: Proven track record of supervising teams within a high-volume service or retail environment.
- Operational Fluency: Strong understanding of service-based operations, including inventory flow and production management.
- Effective Communication: Ability to deliver clear instructions to staff and build a professional rapport with a diverse customer base.
- Financial Literacy: Comfortable with point-of-sale (POS) systems, cash management, and basic daily financial reporting.
- Action-Oriented: A "hands-on" leader who can prioritize tasks effectively when the pressure is on.
- Problem-Solving: Sharp decision-making skills with a focus on finding quick, effective solutions to operational hurdles.
Join us as an Operational Team Lead
Job Summary: We are looking for a high-energy Operational Team Lead to drive excellence during our daily service windows. In this role, you will be the primary point of contact for shift success, balancing team leadership with a commitment to a seamless guest experience. The ideal candidate is a proactive leader who excels in fast-paced environments and takes pride in running a tight, efficient, and friendly operation.
Key Responsibilities
- Shift Oversight: Direct and coordinate the workflow of both service and production teams to ensure peak efficiency and consistent output.
- Talent Development: Assist in the onboarding, training, and ongoing performance coaching of team members to maintain high service standards.
- Financial Accountability: Oversee secure cash handling protocols, register reconciliations, and accurate shift reporting.
- Quality & Safety Control: Monitor production areas to ensure all quality benchmarks are met and strict health and safety regulations are followed.
- Team Culture: Foster a collaborative and high-performance work environment where every team member feels supported and motivated.
- Guest Relations: Actively engage with customers, resolving any inquiries or feedback on the spot to ensure every guest leaves satisfied.
- Strategic Collaboration: Work closely with the upper management team to execute operational goals and improve overall profitability.
- Facility Standards: Ensure the entire facility remains organized, stocked, and professionally maintained throughout the shift.
Compensation
- Pay: Competitive starting wages with the potential for up to $20.00 per hour for highly qualified candidates with extensive leadership experience.
Skills & Qualifications
- Leadership Experience: Proven track record of supervising teams within a high-volume service or retail environment.
- Operational Fluency: Strong understanding of service-based operations, including inventory flow and production management.
- Effective Communication: Ability to deliver clear instructions to staff and build a professional rapport with a diverse customer base.
- Financial Literacy: Comfortable with point-of-sale (POS) systems, cash management, and basic daily financial reporting.
- Action-Oriented: A "hands-on" leader who can prioritize tasks effectively when the pressure is on.
- Problem-Solving: Sharp decision-making skills with a focus on finding quick, effective solutions to operational hurdles.
Join us as an Operational Team Lead
Job Summary: We are looking for a high-energy Operational Team Lead to drive excellence during our daily service windows. In this role, you will be the primary point of contact for shift success, balancing team leadership with a commitment to a seamless guest experience. The ideal candidate is a proactive leader who excels in fast-paced environments and takes pride in running a tight, efficient, and friendly operation.
Key Responsibilities
- Shift Oversight: Direct and coordinate the workflow of both service and production teams to ensure peak efficiency and consistent output.
- Talent Development: Assist in the onboarding, training, and ongoing performance coaching of team members to maintain high service standards.
- Financial Accountability: Oversee secure cash handling protocols, register reconciliations, and accurate shift reporting.
- Quality & Safety Control: Monitor production areas to ensure all quality benchmarks are met and strict health and safety regulations are followed.
- Team Culture: Foster a collaborative and high-performance work environment where every team member feels supported and motivated.
- Guest Relations: Actively engage with customers, resolving any inquiries or feedback on the spot to ensure every guest leaves satisfied.
- Strategic Collaboration: Work closely with the upper management team to execute operational goals and improve overall profitability.
- Facility Standards: Ensure the entire facility remains organized, stocked, and professionally maintained throughout the shift.
Compensation
- Pay: Competitive starting wages with the potential for up to $20.00 per hour for highly qualified candidates with extensive leadership experience.
Skills & Qualifications
- Leadership Experience: Proven track record of supervising teams within a high-volume service or retail environment.
- Operational Fluency: Strong understanding of service-based operations, including inventory flow and production management.
- Effective Communication: Ability to deliver clear instructions to staff and build a professional rapport with a diverse customer base.
- Financial Literacy: Comfortable with point-of-sale (POS) systems, cash management, and basic daily financial reporting.
- Action-Oriented: A "hands-on" leader who can prioritize tasks effectively when the pressure is on.
- Problem-Solving: Sharp decision-making skills with a focus on finding quick, effective solutions to operational hurdles.
Join us as an Shift Manager and take the next step in your management career with a team that values speed, quality, and people and take the next step in your management career with a team that values speed, quality, and people! and take the next step in your management career with a team that values speed, quality, and people!
Job Types: Full-time, Part-time
Pay: $14.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid training
Work Location: In person
