Top 25 Call center representative Jobs in Pella Ia

Customer Service Representative
Interpower Corporation —Oskaloosa, IA
- $16.50 an hour
- Email
- Microsoft Word
- Background check
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Telephone Sales Rep - Outbound
FLS Connect —Knoxville, IA
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health savings account

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Telephone Sales Rep - Outbound
FLS Connect —Knoxville, IA
Monitoring and Taping: Please note that all calls made by the telephone fundraisers will be monitored and recorded for quality and training purposes.
$11 - $20 an hour

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
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3d
Inside Sales Representative
Renewal by Andersen of Alabama —Columbus, OH
Valid driver's license and reliable transportation for work. In this role, you would be calling outbound and receiving inbound calls within our warm contact…
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3d

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Customer Service Representative

Interpower Corporation -
Oskaloosa, IA

Quick Apply

Job Details

Full-time
$16.50 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Microsoft Word
Computer operation
Teamwork
Microsoft Excel
Attention to detail
Decision making

Full Job Description

Interpower Corporation is currently seeking a team-oriented candidate to join the Customer Service Team. Our Customer Service Representatives meet the needs of customers through friendly and professional communication, accurate order entry, and timely problem-solving. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. (with an hour lunch), and is on-site at our Oskaloosa, Iowa facility.

Candidates should possess excellent written, verbal, and listening skills that are accurate and concise; a strong desire to delight customers through individual and team contributions; ability to pay close attention to detail and have previous computer experience. Previous customer service experience in a similar position is desired.

Benefits include:

Team-orientated environment
Competitive benefits package includes health insurance and 401(k) with company match
Skill-based learning and assessment provides opportunities for compensation advancement

Responsibilities include, but are not limited to, the following:

Ability to delight customers via phone and email with accurate, friendly, and professional service.
Strong written, verbal, and listening communication skills that are clear and concise.
Ability to use available resources, apply problem solving and critical thinking skills, and know when to ask questions or escalate issues.
Proven organizational and prioritization skills to manage multiple requests and follow tasks through to completion.
Excellent computer skills, including ERP, Word, Excel, Outlook, etc.
Ability to multi-task while maintaining accuracy and attention to detail.
Desire and ability to learn in a training-intensive role; comfort asking questions and seeking feedback.
Ability to perform in an encouraging team environment and contribute positively to team culture.
Ability to handle challenging situations in a caring, professional, and responsible manner.

The following would be a plus:

Previous Customer Service experience (office, call center, or other customer-facing roles).
Good knowledge of our products or experience learning technical product information.
Ability to type approximately 30 words per minute or the commitment to improve typing speed using tutorials.
Completion of additional education or training related to business, communication, or similar fields.

Successful candidates will be:

Professional, dependable, responsible, and team- oriented.
Proactive and comfortable taking ownership of tasks start to finish.
Detail oriented and able to translate complex product information into customer friendly language.
Quick learners who are open to feedback and continuous improvement.

Qualified candidates can apply direct through Indeed, via our website at www.interpower.com/join-our-team, or via email to [email protected].

Equal Opportunity Employer

Pre-offer background check required

Pre-employment physical and drug screen required

Pay: $16.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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call center representative jobs in pella ia

Customer Service Representative

Telephone Sales Rep - Outbound

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