Top 220 Guest service agent Jobs in Pembroke Park, Fl

Overnight Front Desk Receptionist
Turnberry Ocean Club Condominius Association, Inc. —Sunny Isles Beach, FL
- $20 an hour
- Weekends as needed
- Spanish
- CPR Certification
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Fort Lauderdale, FL
- $16 - $17 an hour
- Part-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent - Hallandale Beach
NFC Amenity Management —Halndle Bch, FL
- $17 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
21h
Front Desk Agent
Hollywood Beach Marriott —Hollywood, FL
- $18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Criminal background check
- Free parking
- Disability insurance
Quick Apply
2d
Front Desk Agent (Full time)
Margaritaville Hollywood Beach —Hollywood, FL
- Weekends as needed
- Background check
- Pass drug screening
- High school diploma or GED
- Health insurance
- Dental insurance
Hotel Front Desk Agent
Hampton Inn - Ft. Lauderdale —Hollywood, FL
- $16 an hour
- Full-time
- Bilingual
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Agent
Omni Hotels & Resorts —Fort Lauderdale, FL
- Weekends as needed
- English
- Hotel
- Math
Quick Apply
Front Desk Agent
KW Property Management LLC —Miami, FL
- $23 an hour
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
Front Desk Agent- Le Meridien Dania Beach-1
Le Meridien Dania Beach —Dania Beach, FL
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent
Pier Sixty Six —Fort Lauderdale, FL
- Up to $19 an hour
- Full-time
- Writing skills
- Basic math
- Windows
- Health insurance
- Dental insurance
Front Desk Agent (Overnight)
KW Property Management LLC —Miami, FL
- $22 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Front Desk Agent Weekends Day Shift
KW Property Management LLC —Aventura, FL
- Part-time
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
3d
Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE
Hyatt Regency Miami —Miami, FL
- Weekends as needed
- Hotel
- Front desk
- Ability to stand for extended periods
- Employee stock purchase plan
- Health insurance
12d
Guest Service - Front Desk Agent - Springhill Suites by Marriott Ft Lauderdale
Auro Hotels —Dania Beach, FL
- $17 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Night Audit
AC Hotel by Marriott Fort Lauderdale Airport —Dania, FL
- Part-time
- Spanish
- Computer literacy
- Hotel
- Wellness program
- Disability insurance
Quick Apply
12d
Full Time Hotel Front Desk Agent 3P-11P
Staybridge Suites Ft. Lauderdale Airport West —Davie, FL
- $16.00 - $16.50 an hour
- Part-time
- Hotel
- US work authorization
- Organizational skills
- 401(k) matching
- Employee discount
Quick Apply
3d
Hotel Front Desk Agent
Sheraton Suites Cypress Creek —Fort Lauderdale, FL
- $17 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Front Desk Agent
Hilton Home2 Suites —Dania, FL
- From $15 an hour
- Part-time
- Bilingual
- Hotel
- US work authorization
- Employee discount
Quick Apply
Front Desk Agent | 1 year of Experience | Spanish & English⭐
1st SOS Staffing Inc —Dania Beach, FL
- $18 an hour
- Nights as needed
- Organizational skills
- In-person
- Communication skills
- Free parking
- Relocation assistance
Quick Apply
1d
Marriott Front Desk
Apexx Management —Miami, FL
- $17 an hour
- Weekends as needed
- Bilingual
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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guest service agent jobs near pembroke park, fl

Overnight Front Desk Receptionist

Turnberry Ocean Club Condominius Association, Inc.
Sunny Isles Beach, FL

Quick Apply

Job Details

Full-time
$20 an hour
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Spanish
Customer communication
Microsoft Excel
Customer relationship building
Microsoft Outlook
Computer literacy
High school diploma or GED
Receptionist experience within hospitality industry
Typing

Full Job Description

Overnight Front Desk Receptionist
Full-Time, Turnberry Ocean Club

Scope of Position

The Overnight Front Desk Receptionist is responsible for a professional, yet personal and efficient arrival and departure for all residents and resident guests of the property. He/she will process all information to residents, as well as guest inquiries in person or via telephone. In addition, the Front Desk Agent is expected to complete daily checklists and demonstrate professional courtesy and regulate admittance into the condominium. This person must ensure that Turnberry Ocean Club’s operational policies and procedures are always adhered to. Their attention to detail and commitment to thorough and mutual communication is pivotal to the success of daily operations.

Position Requirements

Professional demeanor appropriate for a luxury environment.
Two (2) year experience in a luxury hotel, resort, private club, or condominium Front Desk position.
Outstanding resident service skills.
Able to handle a multitude of tasks in an intense, ever-changing environment.
Effective at listening to, understanding, clarifying and responding to the concerns and issues raised by residents and members.
Hospitality experience preferred.
Computer literacy in Microsoft Office, Word, Excel.
Safety Oriented First Aid and CPR certification, a plus.
Outstanding customer service skills, presents him/herself professionally with having a sophisticated communication ability.
Handle a multitude of tasks in a fast-paced environment.
Must demonstrate a professional, efficient manner with the ability to work and interact with a variety of people.
Must be able to remain calm under stressful situations.
Must possess minimum typing skills of 30 w.p.m.
Must be able to communicate clearly and effectively in the English language both verbally and written.
Must be able to work a flexible schedule to include weekends and holidays.
Uniform will be provided and is required for the position.

Responsibilities

Greet residents and guests in a friendly and efficient manner. Anticipate their needs, show resourcefulness in fulfilling their unspoken desires.
Ensure individualized guest service through acknowledging and responding to needs and expectation.
Promote spa services to residents and guests.
Demonstrates respect, sensitivity, and concern for resident and guest needs in a professional and pleasant manner.
Schedule services for residents and ensure prompt response to their calls, emails, or requests mentioned in person.
Asking proper questions when receiving a reservation request.
Following through to completion with every service request.
Answer questions about available services, general property information, and amenities.
Answer telephone calls and email inquiries promptly and professionally and channel them appropriately.
Report and document and observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately.
Inform management of last-minute changes and resolve scheduling issues.
Present and punctual for the agreed upon schedule and works any hours that are committed to Turnberry Ocean Club as discussed with supervisor.
Record resident preferences and needs by entering information into computer.
Have a thorough working knowledge of Turnberry Ocean Club’s services, hours of operation, facility, etc.
Report malfunctioning equipment or facility issues to supervisor.
Perform other job-related duties as directed.

Education

High school diploma or GED or degree in Hospitality related major.

Skills and Abilities

Able to communicate in the English language. Multilingual is a plus.
Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
Experience using software programs such as Microsoft Office (Word, Excel, and Outlook) and access control systems
Genuine interest in making a positive impact in the lives of our residents. Look for ways to surprise and delight them. Create special memories through the delivery of warm-hearted service and interest towards each family.
Ability to memorize the names and faces of the unit owners and renters.
Willingness to learn and enforce rules and regulations set by the Association.
Must be dependable and able to adjust to schedule changes, including cancellations and additions.

Physical Requirements

Must be able to work in a fast-paced environment.
Must be physically fit in order to lift, pull and push items up to 50 pounds.
Also requires standing/walking/reaching and bending throughout shift.
Think clearly in high stress and intense situations.
Ability to multi task and give direction under pressure.
Stand, walk and sit for extended periods of time.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

luxury hotel, resort, club, or residential environment: 1 year (Preferred)

Language:

Spanish (Required)

Work Location: In person

Quick Apply

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Guest Service - Front Desk Agent - Springhill Suites by Marriott Ft Lauderdale

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Front Desk Agent | 1 year of Experience | Spanish & English⭐

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