Position: Manager, Case Management & Social Work
Location: Los Angeles, CA
Employment Type: Full Time
Compensation: $121,430 to $194,272
FocusPoint Talent Solutions – Confidential Acute Care Client
FocusPoint Talent Solutions has been exclusively retained by a respected acute care healthcare organization to identify an experienced Manager of Case Management & Social Work. This leadership role oversees case management, utilization review, and discharge planning operations within a 24/7 clinical environment.
This is a high‑impact position for a leader who excels in care coordination, regulatory compliance, team development, and driving measurable improvements in patient flow and outcomes.
Role Overview
The Manager provides operational, clinical, and administrative leadership for case management and social work services. This includes oversight of staffing, performance management, quality initiatives, and daily workflow operations. The role partners closely with senior leadership to strengthen processes, elevate care coordination, and support organizational goals.
Key ResponsibilitiesLeadership & Department Operations
- Lead, mentor, and support case management and social work teams.
- Oversee staffing assignments, productivity expectations, and labor management.
- Ensure compliance with all regulatory and accreditation standards.
- Maintain effective communication across all shifts and interdisciplinary teams.
- Develop and implement policies, procedures, and performance standards.
Clinical & Utilization Management
- Provide guidance on acute case management, care coordination, and discharge planning.
- Review cases, documentation, and utilization review findings.
- Monitor and improve key metrics such as LOS, readmissions, observation stays, and avoidable delays.
- Serve as a clinical resource for staff regarding assessments, care plans, and medical necessity.
Quality & Performance Improvement
- Develop and monitor departmental quality indicators.
- Conduct audits and implement action plans to improve patient flow and care coordination.
- Support continuous quality improvement, benchmarking, and outcomes measurement.
People Management
- Recruit, develop, coach, and evaluate staff.
- Ensure timely completion of performance evaluations.
- Provide orientation, in‑service training, and ongoing competency development.
- Address attendance, scheduling, and performance issues, including oversight of timekeeping systems.
QualificationsLicensure & Education
- Active RN license (state‑specific).
- Bachelor’s degree in Nursing required; Master’s degree preferred.
- BLS certification required.
- National case management certification preferred.
Experience
- Leadership experience in acute care case management required.
- Experience in utilization management and discharge planning.
- Background supporting patients with complex medical, emotional, and social needs.
- Experience leading teams, managing workflows, and driving operational improvements.
Skills
- Strong knowledge of CMS, Title 22, Joint Commission, and case management standards.
- Proficiency with InterQual, Meditech, and managed care software.
- Excellent communication, collaboration, and problem‑solving abilities.
- Ability to lead diverse clinical teams and manage competing priorities.
Why Work with FocusPoint
As a trusted staffing partner to industry-leading companies, FocusPoint provides access to roles that align with your professional goals, and we advocate for your success throughout the recruitment process. Our team understands appropriate skillsets and takes a consultative approach ensuring that each match is grounded in both experience and fit.
How to Apply
To ensure confidentiality and alignment with our client’s hiring process, all applications must be submitted through FocusPoint. Please do not attempt to contact the client directly. Interested candidates should reach out to FocusPoint’s recruitment team with any questions.
About FocusPoint:
FocusPoint specializes in connecting top-tier professionals with exceptional opportunities in accounting, technology, healthcare, and leadership. We prioritize building meaningful connections, ensuring candidates find roles that align with their skills, goals, and passions.
Accounting, Technology and Leadership Staffing Agency
Pay: $121,430.00 - $194,272.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Application Question(s):
- Will you be able to reliably commute to Los Angeles, CA or relocate prior to starting?
Education:
Experience:
- acute care case management: 1 year (Required)
- utilization review and discharge planning: 1 year (Required)
- leadership in hospital case management department: 1 year (Required)
- InterQual or Meditech: 1 year (Preferred)
License/Certification:
- RN License (Required)
- national case management certification (Preferred)
Work Location: On the road
