Position Summary
Spectrum Custom Packaging is seeking a driven, entrepreneurial Account Manager to play a key role in accelerating the company's next phase of growth. This is an exciting opportunity for a high-performing sales professional to make a measurable impact by expanding market presence, developing strategic customer relationships, and driving significant revenue growth in a growing and innovative packaging organization.
The Account Manager will be responsible for identifying and securing new business opportunities, growing existing accounts, and serving as a trusted advisor to customers seeking custom folding carton and packaging solutions. Working closely with estimating, production, and customer service teams, this individual will help customers bring their products to market through creative, sustainable, and high-quality packaging solutions.
This role offers significant visibility and influence within the organization, providing the opportunity to directly shape business growth, contribute to strategic sales initiatives, and build a strong presence in key target markets. The successful candidate will enjoy a high degree of autonomy while benefiting from the support of an experienced and collaborative team. As a company ambassador, the Account Manager will also represent Spectrum at approximately 3–5 industry trade shows, conferences, and networking events annually, helping to strengthen customer relationships, generate new business opportunities, and enhance the company's reputation within the marketplace.
About Our Company
Founded in 1981, Spectrum Custom Packaging is a trusted custom packaging manufacturer dedicated to helping customers bring their products to market through innovative, sustainable, and secure packaging solutions. Over more than four decades, the company has built a strong reputation for quality, reliability, and exceptional customer service, supported by stable leadership and long-standing relationships with customers and employees alike.
Spectrum combines deep industry expertise with a collaborative, customer-focused culture where employees are empowered to make an impact. As a growing organization, the company values teamwork, accountability, and innovation, creating an environment where talented professionals can contribute to the company's success while advancing their own careers.
Primary Duties & Responsibilities
Business Development & Sales Growth
- Develop and expand relationships with customers in the folding carton, packaging, printing, and consumer goods industries.
- Identify, prospect, and qualify new business opportunities through networking, referrals, industry contacts, and outbound sales activities.
- Conduct sales presentations, customer meetings, packaging reviews, and plant tours to showcase Spectrum's capabilities.
- Achieve or exceed monthly, quarterly, and annual sales goals and revenue targets.
- Attend trade shows, networking events, and industry conferences to represent the company and generate new business opportunities.
Consultative Selling & Customer Solutions
- Conduct needs assessments to understand customer objectives, packaging requirements, and business challenges.
- Review packaging specifications, print requirements, timelines, and production considerations with customers to develop effective solutions.
- Recommend customized packaging products and services that align with customer needs and business goals.
- Prepare and present proposals, pricing estimates, and contract terms to prospective and existing customers.
- Lead contract negotiations and facilitate successful deal closure.
Customer Relationship Management
- Build long-term relationships with customers by serving as a trusted advisor and primary point of contact.
- Conduct regular follow-up meetings to ensure customer satisfaction and identify opportunities for additional business.
- Address customer concerns, resolve issues, and coordinate internal resources to deliver timely solutions.
- Maintain a high level of responsiveness and service throughout the customer lifecycle.
Cross-Functional Collaboration & Project Execution
- Partner with estimating, production, customer service, and operations teams to ensure accurate quoting and successful order fulfillment.
- Collaborate with internal stakeholders to develop competitive pricing strategies and deliver solutions that meet customer expectations.
- Support seamless project execution from initial inquiry through production and delivery.
Sales Planning, Reporting & CRM Management
- Maintain accurate customer records, sales activities, contracts, and opportunity pipelines within the CRM system.
- Provide regular sales forecasts, pipeline updates, and market intelligence to management.
- Analyze sales performance data and customer trends to identify opportunities for growth and continuous improvement.
- Ensure all sales documentation and reporting requirements are completed accurately and on time.
Professional Development
- Participate in ongoing training and development programs to strengthen product knowledge, industry expertise, and sales effectiveness.
- Stay informed of market trends, sustainability initiatives, packaging innovations, and competitive developments within the industry.
Competencies
- Excellent communication and interpersonal skills to build rapport with customers and stakeholders.
- Strong negotiation and persuasion skills to close deals and manage contract terms.
- Self-motivated and results-driven with a strong desire to meet or exceed sales targets.
- Problem-solving abilities to quickly identify client needs and recommend suitable solutions.
- Knowledge of manufacturing processes, industry trends, and technical product details.
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
- Proficiency in CRM software and other sales management tools.
- Active listening skills to understand client requirements and tailor sales pitches accordingly.
- Adaptability to change, especially when responding to evolving client needs or market conditions.
- Collaboration skills to work closely with internal teams for seamless execution of sales orders.
- Ability to handle rejection and maintain a positive attitude in challenging sales situations.
Education and Experience
- Existing relationships with buyers in food, beverage, cosmetics, pharma, cannabis, nutraceutical, or consumer packaged goods industries
- Experience selling custom folding carton solutions is highly preferred
- Knowledge of paperboard grades, structural packaging, and production workflows
- Familiarity with sustainability and retail packaging trends
Compensation and Benefits
Compensation:
- We are looking for entrepreneurial salespeople who already have industry experience and confidence in their ability to scale the business. We have structured the compensation package to reward bringing in new business while maintaining profitable growth. $70k - $90k base salary + tiered commission + accelerator plan = no cap. Top performers' earning potential = $225,000+
Benefits:
- Health, dental, and vision insurance
- Simple IRA with company match
- Paid time off, sick leave, and paid holidays
Physical Requirements
- Ability to travel to client sites, trade shows, and other events as required (up to 50% of the time).
- Extended periods of sitting, working at a computer, and making phone calls.
- Occasional lifting and carrying of product samples or marketing materials (up to 25 lbs).
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Spectrum Custom Packaging recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
Pay: Up to $225,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have experience selling folding carton solutions? If so, how many years?
- Do you have existing relationships with buyers in food, beverage, cosmetics, pharma, cannabis, nutraceutical, or consumer packaged goods industries?
- Please insert your cover letter here. (Applications without will not be considered.)
Experience:
- Account Management/sales: 5 years (Required)
Willingness to travel:
Work Location: Hybrid remote in Fremont, CA 94538
