Job Profile
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Manager within PNC's Technology organization, you will be based in Pittsburgh, PA.
We are seeking a Business Analytics Manager to lead a team of analytics professionals responsible for delivering enterprise reporting, dashboard development, and actionable business insights for technology leadership. This role will manage a team of 4–5 direct reports and play a key role in developing analytics talent, enhancing reporting capabilities, and ensuring business leaders have the data and insights needed to make informed decisions.
The ideal candidate is both a strong people leader and a hands-on analytics professional with deep expertise in Tableau, SQL, and dashboard development. This individual will oversee the creation of data visualizations, reporting solutions, and performance measurement frameworks that help determine whether strategic decisions are delivering the intended business outcomes.
Key Responsibilities:
- Lead, coach, and develop a team of 4–5 Business Analytics professionals, fostering a culture of accountability, collaboration, and continuous improvement.
- Oversee the design, development, and maintenance of enterprise reporting solutions and executive dashboards.
- Partner with technology and business leaders to understand reporting needs and translate complex data into meaningful insights and visualizations.
- Ensure analytics solutions provide visibility into key business performance indicators and support strategic decision-making.
- Guide the team in evaluating whether business initiatives and decisions are producing the expected outcomes and measurable impacts.
- Establish and maintain reporting standards, data quality controls, and dashboard governance practices.
- Communicate findings and recommendations clearly to senior leadership and cross-functional stakeholders.
- Drive continuous improvement in analytics processes, tools, and reporting capabilities.
Key Skills & Experience:
- Experience in business analytics, business intelligence, reporting, or data analytics roles.
- Direct people leadership experience, including coaching, performance management, and team development.
- Advanced experience with Tableau dashboard development and administration.
- Strong proficiency in SQL for data extraction, transformation, and analysis.
- Experience translating business requirements into reporting solutions, dashboards, and actionable insights.
- Demonstrated ability to communicate analytical findings to senior leaders and non-technical stakeholders.
- Strong problem-solving, organizational, and stakeholder management skills.
Preferred Qualifications:
- Experience with Tableau, Power BI and Microsoft analytics technologies.
- Knowledge of Python, R, and/or other analytical programming languages.
- Experience supporting enterprise technology organizations or technology leadership teams.
- Background in data visualization best practices and dashboard design.
- Experience working with large, complex datasets and multiple data sources.
- Familiarity with data governance, KPI development, and performance measurement frameworks.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
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Manages the development, implementation and support of business analytics initiatives and projects. Leads a team of Business Analytics Consultants and may manage managers.
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Identifying, sizing, planning and prioritizing opportunities for processes or performance management through analytics.
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Assessing the scope and resources required of various analytics projects to define necessary resources.
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Manage key performance metrics and communicate operational challenges.
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Monitoring and communicating key performance metrics and operational challenges.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
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Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
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Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
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Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
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Live the Values - Role models our values with transparency and courage.
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Enable Change - Takes action to drive change and innovation that will transform our business.
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Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
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Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Extraction, Data Integration, Market Research, People Management, Performance Metrics, Qualitative Research, Strategic Planning, Structured Query Language (SQL), Tableau Dashboard Development
Analytical Thinking, Business Analytics, Decision Making and Critical Thinking, Effective Communications, Emerging Technologies, Organizational Savvy and Politics
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
