Top 1924 Customer advocate Jobs in Pennsylvania

Customer Service Advocate- Billing
St. Luke's University Health Network —Allentown, PA
- Full-time
- Hybrid work
- Computer literacy
- Medical office experience
- English
Field Engineer - II
Avail Technologies —State College, PA
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
6d
Service Coordinator, Waiver Coordination
ALLIED SERVICES —Stroudsburg, PA
- Full-time
- Master of Social Work
- Nursing
- Experience working with individuals with disabilities
12d
AVP Salesforce Marketing Cloud
Members 1st Federal Credit Union —Enola, PA
- From $112,000 a year
- Full-time
- Writing skills
- English
- Office
- Health insurance
- Opportunities for advancement
Customer Service Delivery Advocate - 4 Day Work Week!
Carvana —New Stanton, PA
- $18.00 - $21.25 an hour
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Wellness program
- Employee stock purchase plan
2d
Customer Delivery Driver- 4 Day Work Week!
Carvana —York, PA
- $17 - $19 an hour
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Wellness program
- Employee stock purchase plan
Resident Services Coordinator/Social Worker (Part-Time)
Sweden Valley Manor —Coudersport, PA
- Part-time
- Skilled nursing facility
- Customer service
- Bachelor's degree
Quick Apply
Territory Field Lead
TROC —Berwyn, PA
- $51,000 - $55,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
10d
Wireless Sales Consultant
Wireless Nation - Verizon Wireless-Zone Authorized Retailer —Mount Joy, PA
- $28,000 - $70,000 a year
- Weekends as needed
- 18 years or older
- 11+ years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
ACCOUNT MANAGER
The YGS Group —York, PA
- Full-time
- Background check
- Microsoft Excel
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Wireless Sales Consultant
Wireless Nation - Verizon Wireless-Zone Authorized Retailer —Carlisle, PA
- $28,000 - $70,000 a year
- Weekends as needed
- 18 years or older
- 11+ years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Human Resources Manager
KIK Consumer Products —Mars, PA
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Tax Associate
H&R Block —Cranberry Township, PA
- Temporary
- Office
- High school diploma or GED
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
Customer Service Delivery Advocate- 4 Day Work Week!
Carvana —Harrisburg, PA
- $17 - $19 an hour
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Wellness program
- Employee stock purchase plan
Quick Apply
Marketing & Social Media Coordinator
Nueva Esperanza —Philadelphia, PA
- Weekends as needed
- Spanish
- Customer service
- Bachelor of Science
Quick Apply
Instructor 1
Woods Services —Langhorne, PA
- From $16.50 an hour
- Full-time
- 18 years or older
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
Tax Associate
H&R Block —Kane, PA
- $15 - $18 an hour
- Temporary
- Office
- High school diploma or GED
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
Senior Property Manager
MRK Property Management LLC —Philadelphia, PA
- $69,852 - $79,943 a year
- Full-time
- Residential
- 3 years
- Supervising experience
- AD&D insurance
- Paid holidays
Quick Apply
Nurse Navigator - NICU - Part-Time
Wellspan Health —York, PA
- Part-time
- Nursing
- Surgery
- RN License
Registered Nurse (RN) - (ICU)
Conemaugh Memorial Medical Center —Johnstown, PA
- 12 hour shift
- CPR Certification
- Nursing
- Patient monitoring
- Disability insurance
- Health insurance
Quick Apply

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customer advocate jobs near pennsylvania

Customer Service Advocate- Billing

St. Luke's University Health Network -
Allentown, PA

Apply Now

Job Details

Full-time

Qualifications

English
High school diploma or GED

Full Job Description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

HOURS:

Full Time, 40 hours/week, Mon-Friday

8:00 AM - 4:30 PM

No nights, holidays, or weekends

Home location of St. Luke's Center, Allentown, PA with opportunity for local (NJ, PA) candidate to request remote or hybrid remote work after 6 months training

The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.

JOB DUTIES AND RESPONSIBILITIES:

Answers SBO telephone lines in a timely fashion, and provides callers with a pleasant, courteous and professional reception.
Informs and educates patients regarding issues identified at the time of reimbursement assessment.
Performs research or follow-up to address issues, and if necessary, responds back to the caller at a later time. Research may typically require obtaining information from multiple departments.
Leverages knowledge of vendor and technology systems that promote the patient experience to resolve customer concerns more efficiently.
Updates and/or corrects patient information in the SBO system and/or communicates to appropriate staff members and departments.
Gives extended customer service by coordinating with other departments to resolve issues beyond the scope of the routine questions and/or issues.
Maintains excellent understanding of patient accounting billing for hospital and physician services, third party payment methodologies and resulting of out-of-pocket balances to ensure patient concerns or questions are fully answered.
Maintains thorough understanding of hospital and physician discount and financial assistance policies (both internal and external) to address patient’s inability to pay outstanding balances.
Follows through on commitments and achieves desired results.
Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 8 hours per day, 3 hours at a time. Continuously fingering and handling for data entry, typing, etc., and occasional twisting and turning. Uses upper extremities for occasional lifting and carrying of up to 15 lbs of files. Frequently stoops, bends, or reaches above shoulder level to retrieve files. Hearing as it relates to normal conversation and telephones. Seeing as it relates to general vision. Visual monotony when reading reports and reviewing computer screens.

EDUCATION:

High School diploma or equivalent. Must be able to speak, read and write English.

TRAINING AND EXPERIENCE:

A minimum of one year experience with third party billing in a physician's office/hospital is preferred. Prio clerical and PC, other office equipment and typing experience.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

Apply Now

Refine Your Search

customer advocate jobs in pennsylvania

Customer Service Advocate- Billing

Field Engineer - II

Service Coordinator, Waiver Coordination

AVP Salesforce Marketing Cloud

Customer Service Delivery Advocate - 4 Day Work Week!

Customer Delivery Driver- 4 Day Work Week!

Resident Services Coordinator/Social Worker (Part-Time)

Territory Field Lead

Wireless Sales Consultant

ACCOUNT MANAGER

Wireless Sales Consultant

Human Resources Manager

Tax Associate

Customer Service Delivery Advocate- 4 Day Work Week!

Marketing & Social Media Coordinator

Instructor 1

Tax Associate

Senior Property Manager

Nurse Navigator - NICU - Part-Time

Registered Nurse (RN) - (ICU)

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St. Luke's University Health Network is an Equal Opportunity Employer.

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