Top 102 Customer support coordinator Jobs in Pennsylvania

Customer Support Coordinator - Product Selection I
Siemens —Harleysville, PA
- $34,986 - $59,976 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- US work authorization
7d
Client Account Coordinator
Impact Bio —Newtown, PA
- Remote
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
CVS Health —Pennsylvania
- $17.00 - $28.46 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Customer Service Coordinator
Mondelēz International —Wilkes-Barre, PA
- $61,800 - $84,975 a year
- Full-time
- Hybrid work
- Sales
- Mid-level
- Office
- Paid holidays
- Disability insurance
Pharmacy Coordinator
Highmark Inc. —Pennsylvania
- $19.39 - $24.19 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Mid-level
Healthcare Customer Service Coordinator
IVI RMA North America —Abington, PA
- $22 - $24 an hour
- Urgently hiring
- High school diploma or GED
- Analysis skills
- Organizational skills
- AD&D insurance
- Paid holidays
Quick Apply
Customer Relationship Coordinator
Microbac —Warrendale, PA
- Weekends as needed
- Pass drug screening
- Laboratory experience
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
9d
Service Coordinator- Remote
Advocate Centered Services —Reading, PA
- $18 an hour
- 8 hour shift
- Remote
- Bachelor's degree
- Driving
- Travel
- Paid training
- Health insurance
Quick Apply
7d
Customer Operations Coordinator
Ace Worldwide Group of Companies —East Stroudsburg, PA
- Mid-level
- Office
- Administrative experience
Quick Apply
Remote Transportation Care Coordinator
ACC PREMIERE —Pennsylvania
- $11.50 - $12.00 an hour
- 8 hour shift
- Remote
- 2 years
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
6d
Customer Care Coordinator
TruGreen Limited Partnership —Warminster, PA
- $35,001 - $63,002 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
Patient Engagement Coordinator
Penn Medicine —Philadelphia, PA
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Tuition reimbursement
Quick Apply
23h
Bilingual Customer Service Coordinator
Resource Innovations —Pennsylvania
- $40,000 - $50,000 a year
- Full-time
- Remote
- Microsoft Word
- Background check
- Spanish
- Commuter assistance
- Paid holidays
Quick Apply
10d
Client Success & Project Coordinator
The Honey Done List Co. —Germansville, PA
- $500 - $1,250 a month
- Temporary
- Hybrid work
- Background check
- Entry level
- Work from home
- Flexible schedule
Quick Apply
Account Coordinator | Team Foxtrot
Team Velocity —Philadelphia, PA
- From $48,000 a year
- Online Application
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Client Coordinator
HUB International —Pittsburgh, PA
- $27.47 - $32.97 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Office
- Wellness program
- Health savings account
10d
Client Services Coordinator
Mongiovi and Son —Pittsburgh, PA
- $24 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Service Coordinator
DuraServ Corp —Bensalem, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Customer Account Coordinator
Georgia-Pacific —Mount Wolf, PA
- Monday to Friday
- Pass drug screening
- Mid-level
- Warehouse experience
- Health savings account
- AD&D insurance
Customer Care Coordinator
Penske Truck Leasing and Logistics —Reading, PA
- Pass drug screening
- Research
- Mid-level

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Customer Support Coordinator - Product Selection I

Siemens -
Harleysville, PA

Apply Now

Job Details

Full-time
$34,986 - $59,976 a year
7 days ago

Qualifications

High school diploma or GED
Productivity software

Full Job Description

Position Title: Customer Support Coordinator: Product Selection Specialist I

Location: Peachtree Corners, GA, Harleysville, PA, Rolling Meadows, IL

Are you looking for a company that empowers talent?

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation!

From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow.

We truly have an inclusive and diverse team culture where you can be yourself. Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive.

Create a better tomorrow with us!

The Product Selection Specialist supports customers with price and availability, simple product identification and/or cross-referencing. The individual recognizes when to refer to an appropriate specialist for more advanced technical support and/or problem resolution, and when/how to escalate customer concerns when warranted. This individual utilizes SAP and CRM software, as well as Siemens proprietary support tools to address customer inquiries.

You will make an impact with the following responsibilities:

The Product Selection Specialist will be responsible for:
- Providing price and availability for multiple products within assigned business segment.
- Ability to handle a large volume of calls to provide pre-order and post order product support.
- Servicing internal as well as external customers, industrial and construction distributors, and sales.
- Understanding and navigating through multiple systems such as: SAP, Salesforce (CRM), Industry Mall, and other Siemens online tools.
- Utilizing CRM tool to enter, manage, and prioritize case load to attain established service level agreements.
- Possessing organizational familiarity to transfer customers appropriately throughout other support organizations within Siemens Industry Inc.
The successful Product Selection Specialist brings more value to each request by:
- Providing solutions to discontinued or obsolete product
- Looking for alternate solutions when product is not in stock
- Crossing other manufactures’ part numbers over to Siemens’ part numbers
- Acting as the level 1 product support for Customer Support
- Having the ability to quote some modified product in COMPAS (Siemens proprietary quotation and ordering tool).

You’ll win us over by having the following qualifications:

Basic Qualifications:

High School Diploma.
2+ years of practical Customer Support experience and/or some form of experience in the industrial, construction, mechanical, or electrical industries.
Proficient with Microsoft Suites.
Must be eligible to work in the US with no sponsorship now or in the future.

Preferred Qualifications:

Associate degree in General Business or related discipline.
Strong knowledge of SAP, CRM systems and Quotation tools.
High Level of professionalism and excellent customer service skills.
Ability to multitask and handle a high volume of work accurately.
Excellent verbal, written, and organizational skills.
Desire to grow within the company.
Ability to work within a team environment.
Must be a self-starter.
Ability and desire to learn assigned business segment product line. May need to take internal product training.
Must be detail oriented.
Ability to successfully complete required training program.
Must have organizational knowledge to obtain proper product support.
Must have the ability to navigate through multiple catalogs and online tools to provide product support.
Must be able to cross, identify, select, and provide replacement parts.
Must be able to provide trip curves, drawings, specifications sheets, instruction sheets and similar tools from Siemens’ online tools.
Aptitude for analytical and problem-solving skills.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Benefits and Perks:

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $34,986 - $59,976. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Create a better #TomorrowWithUs

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#Hybrid #LI-AB1 #transformtheeverydaywithus #siemens #customersupportspecialist #productselectionspecialist #electricalproducts

$34,986 $59,976

Apply Now

Refine Your Search

customer support coordinator jobs in pennsylvania

Customer Support Coordinator - Product Selection I

Client Account Coordinator

Patient Care Coordinator

Customer Service Coordinator

Pharmacy Coordinator

Healthcare Customer Service Coordinator

Customer Relationship Coordinator

Service Coordinator- Remote

Customer Operations Coordinator

Remote Transportation Care Coordinator

Customer Care Coordinator

Patient Engagement Coordinator

Bilingual Customer Service Coordinator

Client Success & Project Coordinator

Account Coordinator | Team Foxtrot

Client Coordinator

Client Services Coordinator

Service Coordinator

Customer Account Coordinator

Customer Care Coordinator

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