Company Summary Statement : As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview:
NOTE: This is a hybrid role requiring 3 days a week in office to one of our local offices in: Louisville; KY; Allentown, PA OR Providence, RI. #INDPPL #LI-Hybrid
We are seeking an experienced Salesforce Administrator with a strong background in Sales Cloud, Service Cloud, and Marketing Cloud to support the design, development, and optimization of Salesforce solutions. The ideal candidate will work on creating new and enhancing existing key account management, marketing, and distributed generation and electric connection processes through Salesforce organization configuration, custom developments, and tight collaboration with business and functional teams.
Responsibilities:
- Supporting, enhancing, and upgrading multiple Salesforce organizations within the enterprise.
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Develop end-to-end Salesforce solutions using Salesforce Platform, Classic, Lightning Web components, Lightning Flows, Apex Class, and Triggers
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Work closely with product, functional and technical analysts, and architects to deliver Salesforce solutions.
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Design and implement custom reports, interfaces, conversions, enhancements, and forms.
- Build and consume APIs for system integrations across customer, work management, data warehouse and GIS enterprise systems and processes.
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Participate in solution design reviews, code walkthroughs, and unit testing.
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Ensure enterprise Salesforce organizations are compliant with Salesforce and enterprise best practices, security standards, and project governance.
Qualifications:
Required Qualifications:
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Bachelor's degree and 5+ years or related experience OR 8+ years of related experience.
Preferred Qualifications:
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Strong expertise in Salesforce administration.
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Experience with Salesforce configuration, customization, Sharing/Security Model and data modeling.
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Experience with Sales, Service, and Marketing cloud implementation.
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Proficient in Apex, Triggers, and Flows
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Experience with data migration and exporting using tools such as Data Loader.
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Experience of Salesforce integrations, REST/SOAP APIs, and ETL processes.
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Experience with creating and administrating sandboxes and backup and restore solutions such as Salesforce OWN.
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Experience working in agile/Scrum environments.
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Good debugging and troubleshooting skills.
