Top 16 Hotel operations supervisor Jobs in Pennsylvania

Overnight Assistant Manager Room Operations
Marriott International, Inc —Philadelphia, PA
- $28.35 - $31.25 an hour
- Overnight shift
- Mid-level
- Hotel
- High school diploma or GED
Hotel Rooms Operations Manager
Sheraton Harrisburg Hershey —Harrisburg, PA
- Inventory management
- Mid-level
- Hotel
Quick Apply
Operations Supervisor
Marriott International, Inc —Berwyn, PA
- Weekends as needed
- Mid-level
- Residential
- Hotel
8d
Operations Manager
Courtyard By Marriott - Philadelphia Great Valley/Malvern —Malvern, PA
- $53,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Food and Beverage Operations Manager
Marriott International, Inc —Philadelphia, PA
- $75,000 - $92,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Operations Supervisor
Courtyard By Marriott - Philadelphia Great Valley/Malvern —Malvern, PA
- $20 an hour
- Full-time
- Mid-level
- Hotel
- Budgeting
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Courtyard State College —State College, PA
- Full-time
- Computer literacy
- Mid-level
- Hotel
Quick Apply
Operations Supervisor
Courtyard Pittsburgh Settlers Ridge —Pittsburgh, PA
- $18 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Assistant Food and Beverage Operations Manager
Marriott International, Inc —Philadelphia, PA
- $28.35 - $30.29 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Operations Manager
SpringHill Suites Scranton Montage Mountain —Moosic, PA
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
13d
Springhill Suites Pittsburgh Monroeville - Operations Manager OEM
Aimbridge Hospitality —Monroeville, PA
- Full-time
- CPR Certification
- Mid-level
- Windows
- AD&D insurance
- Disability insurance

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Concierge-Breakfast Attendant- Embassy Suites Pittsburgh
Embassy Suites Pittsburgh —Pittsburgh, PA
Greet guests warmly and answer questions about breakfast offerings. As a Breakfast Attendant, you will play a key role in creating a warm, welcoming, and…
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Front Desk Manager
Embassy Suites Pittsburgh —Pittsburgh, PA
Lead and motivate front desk staff to deliver exceptional guest service and resolve concerns promptly. Previous supervisory or management experience in front…
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Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply
Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
Quick Apply
2d

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Overnight Assistant Manager Room Operations

Marriott International, Inc -
Philadelphia, PA

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Job Details

Full-time
$28.35 - $31.25 an hour

Qualifications

Hotel housekeeping management
Night audit
Staff scheduling
Hotel quality control
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Mid-level
High school diploma or GED
Store opening/closing procedures
Hotel and accommodations guest check-out
Employee attendance management
Financial operations management
Internal employee customer service
Team management
Hospitality Management
Employee relations management
Workplace incident investigation
Front desk
Business Administration
Receptionist experience within hospitality industry
1 year
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Loss prevention
Business
Hotel operations budget management
Time & attendance systems
Organizational budget management

Full Job Description

Additional InformationOvernights
Job Number26078065
Job CategoryRooms & Guest Services Operations
Location1 Arrivals Rd, Philadelphia, Pennsylvania, United States, 19153
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $28.35-$31.25 per hour
Bonus Eligible: Y

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Communicates performance expectations employees in accordance with job descriptions for each position.

Handles employee questions and concerns.

Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Assists in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Refine Your Search

hotel operations supervisor jobs in pennsylvania

Overnight Assistant Manager Room Operations

Hotel Rooms Operations Manager

Operations Supervisor

Operations Manager

Food and Beverage Operations Manager

Operations Supervisor

Operations Manager

Operations Supervisor

Assistant Food and Beverage Operations Manager

Operations Manager

Springhill Suites Pittsburgh Monroeville - Operations Manager OEM

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